Friday, March 28, 2014

HSL Access Notes - March 28th


Hello,

 

A few notes for the final week of March...

 

 

Retired

The following three records are all showing with a retired profile, and I was able to access the ILL for all three.  I wonder if the problems we have with occasional retirees not accessing the ILL form could be due to other issues, like the duplicate records,

 

Persons of Interest

A reminder that effective March 1st POI clients now have two option for authenticating for remoter access to library resources similar to all other UC student, staff and faculty:

1. Unicard barcode (first nine digits) and pin (generally their UCID number without any leading zeroes).

2. Their UCIT login (as for wireless or ucalgary email) and password.

If UC clients do not have a UCIT account set up they can do so online using their UCID.  More information on the IT website at:  https://www.ucalgary.ca/itutil?process=WebRegister

 

Thesis Formatting

We have had a few different question about thesis formatting and copyright issues this week.  In addition to the thesis formatting workshops both at TFDL, and HSL, there are also some helpful websites and LibGuides on this topic.

LibGuide:  LCR homepage>Research Guides>Reference Tools> Thesis Formatting


 

Quick link to thesis related information on the Faculty of Graduate Studies Website: http://grad.ucalgary.ca/current/thesis

 

Copyright information specific to theses:

http://library.ucalgary.ca/copyright  look for Thesis copyright Guidelines.

 

 

HSL Photos in SharePoint/UCLASS

We would like to collect and store photos of HSL staff and events.  Do you have any photos on devices or in files that we can collect?  There have been some more recent photos added to the SharePoint site where they will be displayed.  Older photos will move from SharePoint to UCLASS for storage.

 

Network Upgrade

Thanks to all for the support of the IT team while they were her for the Network upgrade.  It certainly seemed to go quite smoothly.  I understand that this will be happening in other areas throughout campus over the next while, and it has much to do with security and stability of the network.

 

Alberta Health Services Ebooks

KRS e-books are no longer listed in the UC catalogue.  They can be found using the search box from the KRS website under the 'search collections' > e-books.


Workstation #3 at Health Sciences Library Service Desk

The dual monitor at workstation #3 can now be turned on/off using the power bar at the desk. 

Further to a client FOIP concern at TFDL, we have added a message to the screen facing the client that states, " information on this screen is mirrored on the staff screen".

 

Electronics

Thanks Chelsea for following up on this client request. 

We now have a scientific calculator available for staff use and student loan. It, (along with the small calculator on Brian's desk) has been given a barcode and can be signed out for 2 hours. This is in response to the occasional situation where students writing exams have forgotten to bring a calculator.

The scientific calculator is being stored with the wireless keyboards and mice.

 

Also, did you know that the wireless keyboards and mice have on/off switches? These are located along the top right edge on the keyboards and on the bottom side of the mice. To preserve battery life it may be worthwhile turning these items off when they are not in use.

 

Rooms1453 and 1459

Back painted glass boards have been ordered for study/meeting rooms 1453 and 1459.  We expect installation in early April.

 

Parking Binder

The parking binder has been updated with our new passes and refreshed sign out sheets.  There are two passes for daytime use, the Ark Parkade and the Lot 28 hanging pass, and one for after-hours use.  Thanks TerriLynne.

 

Lost Book  Billing

A reminder that if staff accept payment at the desk for a lost book that has been billed, the item should be discharged from the client record, and the transaction with client name should be flagged for Leslie for further follow up.  Thanks Leslie for your work with these lost books.

 

Printer

Our new back up printer has been out of commission for most of the week due to Xerox problem supplying toner.  Lourdes requested a back-up printer that was installed today. We are back in business as usual - thanks Lourdes!

If the back-up printer is not operating, the work around is as follows:

B/W printing can be sent from the backup workstation to the circulation printer/copier (circ - HSL). 

Colour printing needs to be facilitated from workstation #3 and sent to the admin printer (properties need to be selected for colour)

 

LifeWorks

Support staff counckil recently had a presentation for the LifeWorks group.  Some materials have been displayed in the HSL staff room.  As noted on their website, "University employees and their families have immediate, confidential access to the LifeWorks program at no cost.

LifeWorks is there to provide support, advice and resources to help employees manage their work and personal life so that they can focus on what’s important. They offer support in-person, on the telephone, through research requests, booklets, CDs and kits, or via the web site."

More info at:


 

Enjoy a pleasant weekend!

Mary

Friday, March 7, 2014

HSL Access notes - March 7th


Hello,

 

A few notes for the week….

 

Daylight Savings Time - Sunday

It is time to 'spring ahead' again this weekend, with clocks moving ahead one hour in the wee hours of Sunday morning. 

Our electronic door programming will automatically respond to the time change, however our public clocks will not, and will display improperly on Sunday.  These clocks  cannot be adjusted in the library since they are ‘satellite’ clocks.  Facility staff will collect the clocks and adjust early next week.  

 

HDL Project

Our Health Sciences Library transfer project has to be postponed due to another time-sensitive transfer project.  The AINA collection from Gallagher needs to be moved to HDL prior to the start of planned major summer renovation at Gallagher.

HDL will be able to accept the first batch of items.  The remainder of the collection transfer (all journals prior to 2005) will likely be postponed until summertime.  Barcoding and Workflows work on the journal collection will move forward in preparation for the summer transfer.

 

Interesting service questions of the week

Q: Is this the film library?

A: Client called asking about the film library (not to be confused with the AV collection at TFDL).  As it turns out, the client was looking for the Diagnostic Film 'Library' located in the Special Services Building between TBCC and Foothills (403-944-1135 Rm AGW 32). Patients may be referred there to access MRI's and other diagnostic records. Direct any lost patients to the reception desk of the Special Services Building.

 

Q:  We are Med-skills staff, do we have library privileges?

A:  Turned out these clients are actors hired to present as patients in clinical medical skills scenarios. HR confirmed that they are UofC employees and eligible for UofC Unicard and associated library privileges, though in this case the clients had not picked up their Unicards yet.

 

 Web Sliders

Have you seen the interesting web sliders that are began showing on our webpage this week?  Thanks to Chelsea and Lourdes for creating the sliders!  They  not only promote HSL services and resources,  but when clicked will link the client directly to more information!  The sliders throughout campus display better in the Firefox browser.   Caitlin is coordinating and Chelsea is the contact for loading slides.  More information about creating sliders and a template can be found in our SharePoint website.

 

 

Person of Interest (POI) library records in Workflows and ILL

We had a client this week who was a new POI but could not access the ILL form.  Since the ILL Relais system information loads from Sirsi, the client Sirsi (Workflows)record must be active, and include a valid expiry date, profile type and email address.

POI university records often load into Workflows with minimal information, and may load with a BLOCKNEW profile.  In these cases, staff will need to manually update the record (if expiry date shows that the record is still valid).   POIs generally  have a SUPPSTAFF or ACADEMIC workflows profile, and a unique expiry date.  It is important to add an email address field in the Address 1 Window in order for client to receive automated emails and to allow load into the ILL Relais system then the record will go into Relais.

 

AV  updates in rooms 1454 and 1455, 1453

·         The electrical, network and painting work is now complete in room 1453.  We hope to have the equipment installed within a few weeks.  If the installers are looking for the three network cords, and I am not available, they are sitting in my office on the cabinet against the back wall.

·         We had some problem with the tabletop power in room 1455 due to damage to the plug head that connects in the floor outlet.  The electricians have been able to correct and reconnect, however we are seeking a more permanent resolution to secure and protect the plug.

·         Power at the wall panel should be checked and turned off at the end of each day.

 

Distance Ed Student Requests

We had an interesting situation with a hold for a Distance Ed student on our shelf this week.  More information about library services and access for Distance Ed students can be found at Library>Get Help>Getting started> Students>Distance Ed:  http://library.ucalgary.ca/student-support/distance-students

·         Most distance education student requests are submitted and managed through the Document Delivery Request Form .  Items are delivered to them and include a postage paid label to return material to UofC.

·         Like any other student, distance education students can also place a holds on library books, selecting a preferred pick up location.  The pick-up notification then gives the student an option to request mail delivery by emailing TFDL Sorting and Distribution (Brenda Petkau prepares these hold mail deliveries). 

 

Commons – Room 1460A

We noticed a dripping-like sound in the Commons ceiling last week in 1460A, above station 727.  It was reported and Facilities came and had a thorough look.  Although the sound had stopped they were very good about doing a thorough check both on this level and the next, and even checked again on Monday - no sign of water. Facilities indicated that it may be a fan belt or something like that, and if so the sound may become more consistent and louder over time.  Please let me know if anyone passes along a concern about noise in the Commons.  Thanks.

 

 AUPE

New offers for price reduction on certain events posted in the Health Sciences Library staff room.

 

Parking Binder

The Parking binder is being updated, with separate pages for each pass.  We also have an additional hanging pass for after-hours use only in certain specified lots.  More details in the binder.  New sign out sheets will be added, however sign out processes will remain the same.

 

 Coming Soon!

We have received approval for new back painted glass boards for rooms  1453, and  1459.  We hope to have these installed within a few weeks.

We are also receiving new signage for the HOM room for the Cruse, Scarlett and LeBlanc collections.

 

New Back up printer

 We have received a sleek new back up printer!  The printer works much the same as the previous model and does print in colour.  We have had some concern about the length of time some large colour jobs take, however it has been operating well this week.

To print colour from the service desk stations 1 & 2, select printer (17) and change properties to select colour.  Please let myself or Lourdes know if there are any concerns.

 

 

 Looks like we have a warmer weekend ahead, happy weekend to all.

 

 Mary