HSL Access notes - March 23rd

Hello Everyone,

 

A few notes for the week….

 

 

Audio-Digest

Unfortunately we have not been able to get MARC records for 3 of the Audio Digest titles (MP3 format). 

General Surgery
Obstetrics/Gynecology
Otolaryngology

 

They do show in the e-journal list, however there will not be an internet link for these items showing in the catalog record.  They are still accessible when

users authenticate into the Audio Digest portal.

 

 

Refworks and ProQuest for Word

Clients needing to access ProQuest for Word for use with RefWorks will need to use stations in the Computer Commons.  Our public stations will be configured with the updated ‘ProQuest of Word’ by the ITS team when possible.

 

 

LexiComp

I have had a couple of UC clients this week requesting a KRS barcode so they can sign up for LexiComp through AHS.  I spoke to Taryn about this and she recommends that clients set up LexiComp on an Alberta Health Services computer.  If you are on an Alberta Health Services computer when you select the LexiComp link you will not be asked for a barcode, but taken directly to a Lexi-Comp access page.  Clients (both UC residents and AHS) can then select the Mobile Access button (upper right area of page), and set up their mobile access.

 

 

Toronto Notes

The 2015 edition of the popular Toronto Notes is available in the bookstore.  Health Sciences Library is purchasing 3 copies that are currently being processed by collections.  We should have library copies available soon.

 

Study Tables

A couple of our back study tables have had pieces of the leg facing come loose.  McCrum’s have had a look and will be replacing missing pieces and checking all tables soon.

 

Next Week – Sessions

Health Sciences Library staff meeting:  Tuesday, March 24^th  2:00 – 3:00

Toolkit Training: Apps for Reading the Medical Literature, Tuesday, March 24^th  3:00 – 4:00

We will have student assistant coverage that afternoon so all can attend.

 

New Tour to The Military Museum and Founder’s Gallery

Many of you may have attended the TMM tour last year.  This spring there is a new exhibit in the Founder’s Gallery that has received excellent reviews, Burnt Generation.  I know that last year the opportunity to view the exhibit with the TMM staff’s helpful interpretive comments made the tour very meaningful.

You may wish to catch this new exhibit!

The LCR Continuing Education Committee invites all LCR staff to…

WHAT: A tour of the Library and Archives, and the Founder’s Gallery @ The Military Museum

WHEN: Monday, March 30th

TIME:   Bus leaves Foothills campus at 9:45am
               Bus returns to Foothills 11:45am

Getting There: A chartered bus from First Student Canada will transport you from the main campus and Foothills campus to The Military Museum.

·         Bus Pickup @ Foothills campus  Please meet at the HSL Service Desk at 9:25am, and a HSL staff will escort you to the bus

You MUST SIGN UP in ADVANCE for TOURS. Deadline for signup is Thursday, March 26^th 4 PM

To sign up please contact Taraya Middleton in LCR Admin at tmiddlet@ucalgary.ca

When you sign up, please indicate pick up location and if you want to take the bus or your own car

 

There is no admission for LCR staff taking this tour, but as a gesture to surviving veterans TMM asks for a non-perishable food donation. There is also a cash donation drum in the atrium as well, for those wishing to make a monetary contribution.

 

AUPE

Offers for reduced prices for movie and zoo tickets posted in the lunch room.

 

 

 

HSL access notes - March 5th

Hello Everyone,

 

A few notes to start the month….

 

Daylight Savings Time - Sunday

It is time to 'spring ahead' again this weekend, with clocks moving ahead one hour in the wee hours of Sunday morning. 

Our electronic door programming will automatically respond to the time change, however our public clocks may not, and could display improperly on Sunday.  These clocks cannot be adjusted manually since they are ‘satellite’ clocks.  Facility staff will collect the clocks and adjust early next week if necessary.  

 

Farewell and Best Wishes

Be sure to join us to wish Michelle Lemieux all the best!

Tuesday, March 10^th

2:30 pm - 3:30 pm

Health Sciences Library staff room

 

Mobile Apps Updates

There are a number of updates regarding mobile resources.   All the latest information will be available on the Mobile app Libguide: http://libguides.ucalgary.ca/content.php?pid=442981

Please refer clients to the Libguide for all the latest details.

 

The Dynamed/Lexicomp access request forms that clients used to complete at the desk are no longer needed.

 

·         Lexicomp will not longer be available to UC clients as of April 1^st.

·         Check out new app access for UpToDate

·         Check out new app access to Dynamed.

 

 

SharePoint 2013 Updates

Feel free to Connect to and bookmark the SP 2013 at:

https://intranetqa.ucalgary.ca/ecspilot/collab/hsl/SitePages/Home.aspx

 

Thanks to all Health Sciences Library staff for adding their time away into the new SP 2013 calendar.

Looking for a password for Health Sciences Library LibGuides or the screen in 1459 or anything else at Health Sciences Library?  You can now find all of these for easy reference in SP 2013.

Just look in the Quick Links list on the left hand side of the homepage.  The passwords are organized by area, but the list is also searchable.  Once you see what you are looking for, click on the “title” and a window will open with the details, including the username and password.

 

Also now in SP 2013:

Key list

Supply order forms

Calendars

Shift reports

Weekly Notes

HSL Access notes - Feb 23rd

Hello Everyone,

 

Sorry for the delay in weekly notes recently.  Here are a few to wrap up the month.

 

 Collections Coordinator Role

 Thank you Lorraine T. for graciously volunteering to re assume collections duties while Caitlin is on leave. 

 

UCalgary Student Email and Library Notices

Since fall 2014, when students were migrated to Office 365, all official ucalgary emails for students are directed to ucalgary email addresses.  This means that for students, the email in their library record will automatically be set to their ucalgary account all the library notices will be directed this ucalgary email address.  We have no control over this, and staff cannot change this for student clients.  If students do not check this email regularly, they do have the option to set up forwarding : http://community.office365.com/en-us/w/exchange/2191.how-to-forward-email-in-office-365.aspx  (for students only)

Staff who are helping students at the desk may want to ensure that they are getting their notifications or are aware that the notifications will go to a ucalgary email account.   Also, the renewal reminder notifications are a courtesy and clients can also always check due dates by viewing their online library account.

 

HDL Transfer

The final boxes of Health Sciences Library journals bound for HDL left our site last week!

Congratulations to the entire team who assisted, and Chelsea who coordinated the project.

The project involved barcoding and adjusting Sirsi records that was completed through the summer, and the actual pulling and packing that began on November 4^th.

Once again, many thanks and congratulations.

The students will now begin shift the remaining collections.

 

SFX to 360 Link

Learn more about the changeover of our link resolver this term from SFX to 360 Link.

 

A new button will start to appear in place of the familiar SFX button:

 

Wednesday, March 04, 2015 10:00 AM-11:00 AM

Please join the session, in person in HSL 1459 or virtually via Lync to learn more about the move from SFX to 360 Link.  Thanks to David Brown for setting this up for us.

 

Other sessions are booked at TFDL:

Tuesday, March 3 at 2:00PM

TFDL 440C

Thursday March 5 at 10:00AM

TFDL440C

 

History of Medicine – Policy and Project

The first phase of the History of Medicine/Mackie inventory is complete, with positive results.  Many thanks to all those involved. 

A reminder that clients may borrow items from the History of Medicine room for use in the library only.  Staff would facilitate by retrieving the requested items form the HOM room and checking out to the client in Sirsi (requires override).

The full policy is in our SP 2007 site, at: https://spse.ucalgary.ca/sites/HSL/HSL%20Wiki%20Pages/History%20of%20Medicine.aspx

 

New LCR and IT webpages

Any feedback from clients on the new LCR webpage?  Have you noticed that IT now has a new webpage as well?

Please share any tips, tricks or comments.

 

 

Expense Claims

Staff are encouraged to submit any expense claims in PeopleSoft for this fiscal year by the end of February.  The process remains the same for LCR. Please continue to direct your Expense Claims to LCR Finance, attention Jocelyn Lim.

 

Lexicomp

As noted by Susan earlier this week, we will discontinue handing out Lexicomp codes for UC clients on March 2^nd.

Alternative options we can suggest are Dynamed and E Therapeutics (though this one not mobile optimized). 

AHS makes Lexicomp available on mobile devices for UC Residents and that is noted on our Mobile Research Guide. 

Please forward any client comments to myself or Susan.

 

EnviroShred - Confidential Shredding Consoles

Thanks TerriLynne for the helpful information about the how the confidential shredders should and should not be used.

·         For special note at the services desk, “Student’s information is not part of the public domain, therefore, any reports or slips containing a student name, student ID number, etc. should be discarded in the confidential shredder.”   Staff are asked to please continue to shred hold slips that include client names.

·         Many documents can simply be recycled.  “Thus documents such as printouts of calendars or emails would not be considered confidential unless personal or confidential information is included.”

·         Watching The University Archives YouTube video explaining how to properly dispose of records: http://youtu.be/A1gppbB-svg may be helpful.

 

 

Touch Table

 The touch functionality has been repaired on our touch table, however it is not functioning with the Lindsay atlas.  Clients can still use Lindsay with the mouse and keyboard.  We are also trying out the table  as a way for clients to respond to our monthly questions of interest.  We are using the MS Paint program.  Have you given it a try?

 

Mary

HSL Access Notes - July 12th

Hello,

A few notes for the week….

Clinical Adjuncts expired June 30, 2013

As noted in earlier notes, there are a good number of Vet Med Clinical Adjuncts whose UofC appointments expired June 30^th , and who may express concern about losing their access to online resources.  All  Vet Med adjuncts in this situation should be referred to:    

Monica Flohr Mauchline
 (403) 210-6116

TRW 2D12

flohr@ucalgary.ca

We also encountered a number of human medicine clinical adjuncts in the same situation this week. 

I have followed up with the University of Calgary Human Resources department who confirm that this appointment renewal process does require some paperwork between the  department and HR.  They recommended that the best way to initiate the process is for the client to contact their UofC department Human Resources partner, or call the HR help desk at 403-220-5932. 

You may also refer these clients to me for follow up.

In the meantime, we can manually extend their library privileges for one month, to allow time for the paperwork process.  If you do extend privileges manually, please add a ‘Note’ in the Extended Info screen, indicating the new extended expiry date.

Sirsi ONEcard Load Problem

We have received word from LCR discovery Systems team that during May and June there was a glitch in the system that prevented UodC ONEcard information from loading into the library Sirsi system.

·         This means that a client who received a card during that period may not show up with a record in Sirsi when their card barcode is scanned. 

·         We have been advised that when this happens, to contact the OneCard (Campus Card) Office at 220-7290.

·         Identify the problem, provide the client UCID (number under photo on front of ONEcard) and ask them to ‘re-send’ the client information.  We have done this already a few times and it does allow the record to populate Sirsi almost immediately.

·         Once the record has loaded, staff will need to review the information on all screens to ensure the record is updated with correct privilege expiry date, complete address info (especially email), and note. 

·         If the privilege expiry loads over with only a three week period which may happen, extend manually to Sept. 30, 2013. 

·         Add a note in the extended info screen with any manual update details, so that if the system refreshes and overwrites the updates , we have a record of the information to work with.

Evening staff are asked to flag these situations in the shift report for follow up. 

 Network Printer - Update

We have experienced ongoing problems with the Network printer over the past two weeks  that I involved follow up with both Xerox and UCIT.   The technician did replace additional parts and our current machine should be working, however a replacement copier is on its way.  We should be receiving the new machine early next week!  The stand alone printer at the service desk will continue to be used as the back-up printer.  Thanks Lourdes for coordinating all the follow up required with the printer.

Journal Transfer Project

Many thanks to all for the completion of Phase #3 of the journal transfer project.  Our next transfer project will likely be in early 2014.

Lexi-Comp/Dynamed

We are receiving numerous requests from students and residents for the codes for Lexi-Comp and Dynamed.   Those requesting the access can complete a request form that is then passed along to Lourdes for follow up.

The forms are filed in the file cabinet behind the service desk. 

AHS Residents and Fellows apply for Lexi-Comp access through AHS.  Detailed instructions can be found on the Mobile Apps Libguide at:  http://libguides.ucalgary.ca/content.php?pid=442981&sid=3627540

Gate

Due to some ongoing issues with our security gate, an updated model has been ordered.  We expect the new gate to be installed in August. 

Please let me know if you have any questions, concerns or suggestions.

Happy stampedeing!

Mary

HSL Access Notes - May 24th

Hello,

A few notes for the week…

Town Hall Updates

Staff are encouraged to attend the series of presentations being held over the next few weeks if operationally possible. 

Gathering of the Provost’s Team:  May 29^th from 8:30 – 11:30

Strategic Directions for Libraries and Cultural Resources (developed through the Balanced Scorecard initiative)

Presented by Mary McConnell and Susan Powelson

Session #1

Thursday, May 30,  2013

TFDL 440B

9:00 – 10:00 a.m.

___________

Session #2

Monday, June 3, 2013

TFDL 440B

1:00 – 2:00 p.m.

__________

The Budget, Balanced Scorecard and Strategic Planning

Presented by Tom Hickerson

Monday, June 10, 2013

TFDL 440B/C

Session #1 – 10:00 – 10:45 a.m

Session # - 11:00 – 11:45 a.m.

___________

New Structure and New Administrative Assignments

Presented by Tom Hickerson

Wednesday, June 12, 2013

TFDL 440B/C

Session #1 – 1:00 – 1:45 p.m.

Session #2 – 2:00 – 2:45 p.m.

__________

Engagement Survey Follow-up

Presented by Tom Hickerson

Thursday, June 13, 2013

TFDL 440B/C

Session #1 – 1:00 – 1:45 p.m.

Session #2 – 2:00 – 2:45 p.m.

Holiday Schedules

With many staff away for conferences and holidays over the next few months, we will be single staffing much of the time at the service desk.  The desk schedule, in SharePoint, has been updated for the months of June – August.  Staff are asked to review the schedule, especially as the coverage will change as staff take their time off.  Please let me know if you see any issues.  I will be away to visit my mom in Quebec from June 3 – 18 inclusive. 

New Computers for Computer Commons

50 new pc’s will be installed in the Computer commons in June.  The first batch will be installed on Tuesday, May 28^th.   The PC’s will have Endnote 7 loaded for instructional purposes. 

Microfilm Scanner/Printer

The microfilm scanner/printer will also be installed in June.  Watch for more details.

Keys

A number of staff have contributed to updating our key inventory and management.  Many thanks to Leslie, Sara and Chelsea! 

Chelsea has completed a re-organization of our keys into three key boxes:

Service Key Box:  Located in the service area and holds keys needed in the service and public areas, as well as a key to the master key box.  A printed master list for this key box is in the Operations Manual (white binder on Brian’s desk), and it is also in the shared drive.

Administrative Key Box:  Small box in the administrative assistant’s cubicle.  Contains keys to Susan and Mary’s offices.

Master Key Box:  Larger box in the administrative assistant’s cubicle.  Contains all remaining inventory of keys.

Inventory (which key fits which door and how many do we have)  and key management (who has which keys) spreadsheets are saved in the shared drive.  UCLASS:  Administration:  Office Support: Key List

Chelsea has agreed to be the contact for key management requests.  If you need to return keys or request new keys, please contact Chelsea.

Resident Remote Access

We recent had a group of residents experiencing problems with their remote access using their UCIT logins recently.  LCR System staff advised that they could still gain remote access using their barcode and pin numbers on the ONEcards.

Currents

The 2013 current periodical titles are being shifted on the Currents shelves.  With recent cancellations, we will be able to condense our display and remove a bay from the unit.

2002 – 2003 Periodicals to HDL

The 2002-2003 issues of about 50 of our current titles have now been processed for transfer to HDL.  Some of the issues that already have copies in HDL from other sources have been withdrawn.

Computer in Consult Office

The computer in the consult office has been updated.  Rather than log in using a generic log in, staff can log in using their individual log in name and password.

Meeting Room bookings at TFDL

If you need to book a meeting room at TFDL, please contact Brenda MacDonald (brenda.macdonald@ucalgary.ca) or Alessandra Bauer Mello (abauerme@ucalgary.ca).

You can find out more about TFDL room bookings at:  http://lcr.ucalgary.ca/files/lcr/TFDL%20Meeting%20Room%20Booking%20Guide%202013.pdf

Service Area Updates

The  hold folder with information about holds that are not on the shelf is now being kept on Chelsea’s desk.  Chelsea is providing the follow up.

The History of Medicine sign in sheet is on a clipboard in the cabinet behind the service counter just below the card binders.

The Lexi-comp and Dynamed code sign up forms are now in a Lexi-Comp folder in the drawer behind the service counter with other service area files.

WIFI Signal in HSL

Our HSL WIFI signals have been tested recently and found to be low in the individual study rooms due to the number of walls and interference.

The technicians have provided the following info:

Options for our users:

a) relocate the device -  the farther you are from the router, the weaker the signal

b) consider using a dual band (range extender) on your device; replace your laptop's PC card-based wireless network adapter with a USB wireless network adapter

c) Try changing your wireless router's channel through your router's configuration page to see if your signal strength improve; in Canada, these channels are 1, 6, and 11.

Users can e-mail ITS to ask for individual technical assistance: itsupport@ucalgary.ca

Please let me know if you have any questions, concerns or suggestions.

Mary