HSL Access Notes - October 28th

Hello,

 

A few notes for the week…

 

Fall Back

We will gain an hour next Saturday night (I always love that extra hour of sleep!).

The clocks in HSL will likely display incorrectly on Sunday (one hour ahead), however an Archibus request will be sent in to request the re-set.

The electronic door system will be adjusted appropriately.

 

MCCQ Exams

The Medical Council of Canada Qualifying exams are scheduled in the Commons Monday through Thursday from 8:00 a.m. – 6:00 p.m.  The room will be available for others in the evening.  This will limit access to SPSS this week that is only available on our Commons workstations.

Room 1459 is also being used Monday and Tuesday only for the MCCQE.

 

Service Desk Updates

Beginning November 4^th, there will be some changes to the service desk schedule.  Please let me know if there are any concerns or recommendations regarding desk coverage.  Thanks.

 

Mornings

Opening:  Mary and TerriLynne

Mondays & Tuesdays:  TerriLynne and Chelsea

Wednesdays & Thursdays:  TerriLynne and Chelsea with Lorraine and Kathy assisting 10:30 – 12:30

Fridays: TerriLynne, Chelsea and Brian

 

12:00 p.m. – 1:00 p.m.  Mary

 

Afternoons

Mondays:  Lourdes, Leslie

Tuesdays through Thursdays:  Lourdes and Brian

Fridays: Brain and Leslie

 

Walk Arounds

We are continuing to do regular walk arounds each morning, afternoon and evening, flagging any unattended items, at tables, carrels and in workrooms.  Staff scheduled at the desk are asked to coordinate the walk arounds during their shifts.

 

Ethernet Access

HSL does not have any live Ethernet connections for clients in the library, since wireless access works well in most locations of the library.  There is also one live connection in 1459, meant to be used by staff during meetings.  ITS does have security concerns about clients accessing the live network.  UofC students needing direct Ethernet connections may be directed to the BACS Centre downstairs.

 

UCIT and EID  

A bit more information regarding UCIT and eID accounts for UofC staff from the IT webpage at:  http://www.ucalgary.ca/it/gettingstarted/staff

 

IT Account

Online self-registration is required to obtain an IT Account. Your IT Account will give you access to various online services, such as the university’s Integrated Calendar and Email (Outlook) service, Webdisk, AirUC, Files Shares, SharePoint, and Blackboard.

 

eID and myUofC

Your eID is used to sign-on to the MyUofC portal. The myUofC portal is your one-stop access for various online services at the university. Some of these services include: Enterprise Systems, Employment Records, and Campus Services.

 

·         Guest wireless access:  eID

·         HSL online room booking login:  UCIT login and password.

·         Remote access to library resources:  UCIT

 

KRS

·         Outreach:  We are changing the outreach procedures for AHS deliveries to off-site clients.  Books from HSL or the HSL hold shelf that are requested by AHS clients at AHS locations without a KRS library site, will be forwarded to TBCC KRS site for follow up.

·         AHS staff email:  AHS employees should have an AHS email.  At times we get AHS emails bouncing back.  AHS staff emails can be checked in the AHS Directory by contacting one of the KRS sites.  Alison at SHC (403-956-3930) has offered to verify AHS emails when needed.  Thanks Alison!  AHS clients can use a personal email in their Sirsi record if this will work better for their automated notifications.

·         TBCC and CHR Sirsi profiles:  With the introduction of province–wide licensing of AHS resources, the profiles for CHR and TBCC staff in Sirsi are now the same.

·         KRS website Launch:  Watch for more details about an official launch of the KRS website in November

 

Manual Signouts Slips

Staff are asked to include relevant information on the manual sign out slips.  For example for light bars signed out manually, please include the light bar #, client name, phone number and date borrowed.  Also please ensure that the date returned is also completed once the light bar is returned to the desk.  This will help us keep track of our inventory.  Remember light bars can also be signed out in Sirsi if clients have a borrower’s card.

 

Service Area Copier/Printer

The service area staff copier/printer was giving a network communication error message recently, and could not even be shut down.  We found that unplugging the power briefly and then restarting resolved the problem.  Please give this a try if you encounter a similar error message.

 

List Updates in SharePoint

Mailman group lists, staff contact lists (both work and home), and the staff referral lists have been updated in SharePoint.  TerriLynne will be added to the staff referral list once training is complete.

 

Touch Table and LINDSAY

Today the touch table gave us a message that LINDSAY Virtual Human is now only supported by Chrome or Safari, so is not currently accessible.  We are following up.  The LINDSAY platform continues to develop with some changes to features and functions.  The function icons are now along the top right hand of the screen.

 

Windows  7

1.     Greenshot:  If you click on the small up arrow along the bottom right of your desktop, you will see a number of hidden icons appear.  One option is Greenshot that is a helpful Windows 7 screen capture tool.  You can capture screens, windows, or customized regions.  These can be copy and pasted or saved to image editor program, or sent to printer.

2.     Search:  If you open “computer” from the start icon at the bottom left hand corner of your screen a window displays with your drives.  You will notice a search box on the upper right hand part of the window that allows you to search either all drives or the particular drive you are in.  for example if you open the R drive>Health Sciences Library > Uclass, and then enter a search term, it will search our new UCLASS files for the term.  I’ve had good success with this.

 Do others have any other Windows 7 tips or tricks?

 

SharePoint

SharePoint is as our  HSL internal staff communication tool.  Two of the advantages of SharePoint are:

1.       It is searchable:  Looking for information about timesheets?  You can enter timesheet in the search field and it will list all the documents related to timesheets.  In this case it includes the new student handbook that provides info about student timesheets.

2.       It is accessible for all HSL staff (including student assistants) online:    That means you can check schedules, info, etc. online anytime, anywhere at:: https://spse.ucalgary.ca/sites/HSL/ .  Login needs <uc_admin\> before the UCIT name (login used for U of C email).

 

Please let me know if you have any questions, suggestions or concerns.

Mary

HSL Access Notes - Oct. 11th

Hello Everyone,

 

A few notes as we head into our Thanksgiving holiday weekend….

 

Welcome

I am pleased to announce that Terrilynne Martinez will begin in the Service and Administrative Assistant position at HSL Tuesday, October 15th.  Terrilynne brings with her experience in school, special and public libraries, as well as administrative experience in the retail sector.  Terrilynne will be providing client assistance at the HSL Integrated Service Desk as well as administrative support to the Health Sciences Library staff.  Please join us for coffee and cake to welcome Terrilynne to the Health Sciences Library on Tuesday, October 15^th from 2:30 – 3:00.

 

Welcome Back

We wish Brandie a warm welcome back as she returns to KRS at the  RGH site.

 

Congratulations

Congratulations to Kathy, Brian and Lorraine B. who all attended President Cannon’s 2013 reception to honour the University of Calgary’s long-service employees. As Tom noted, it is a wonderful opportunity to acknowledge their contributions to the development and success of Libraries and Cultural Resources and the University.  We also add our thanks for the excellent service you provide to our HSL clients and all you add to HSL!

 

Support Staff Representatives

Thanks to Tuyet (representative)  and Chelsea (alternate representative) who will be representing HSL/KRS staff on the Support Staff Council this year.

 

Thanksgiving Weekend Hours at HSL

HSL will be open through the Thanksgiving weekend.

·         Saturday, October 12th:  10:00 a.m. – 6:00 p.m.

·         Sunday, October 13th:  12:00 p.m. – 8:00 p.m.

·         Monday, October 14th:  10:00 a.m. – 6:00 p.m.

Our student assistants will cover the holiday hours on Thanksgiving Monday.

 

United Way

There is still time to get involved in the LCR United Way initiatives.

Bingo – begins Oct. 28^th

50/50 on sale at TFDL Oct. 21 -25

Book sale at TFDL – late November.

Watch for more details from Lucille Wallace, Unit Coordinator for the 2013 campaign.

 

Free Staff Flu Shots

Drop-in flu shots available at FMC site as follows:

Foothills Campus Atrium: from 9 am -3 pm

October 28^th  and November 4th

Full details on other locations posted on staff room bulletin board.

 

Guidelines for the Provision of Licensed Material

For future reference these guidelines are now posted on the webpage:  About Us > Policies>

http://library.ucalgary.ca/policies

 

Interesting Questions

·         Do we have any videos on orthopedic surgery?

Clinical Key has 23 Orthopedic Surgery videos.  You can search for orthopedic surgery and limit the results to video. More specific procedures can also be searched for.

There are a few image and video websites on the KRS surgery subject guide.

http://krs.libguides.com/content.php?pid=471518&sid=3977579

 

·         I need to access a class podcast through ITunes.  Do your computers have ITunes software?   Yes, this works well on our computers, however clients need to supply their own earphones

Lindsay Virtual Human

There is a new app for the Lindsay Virtual Human Project for Apple iPad, iPhone and iPod touch.

More details on the Lindsay Project at: http://atlas.ucalgary.ca/

Access to AHS Resources at UofC

Uof C public and staff computers have lost automatic access to AHS electronic resources.  AHS clients with a valid barcode and pin can access AHS resources on UofC computers.

 

Computer Commons Bookings

We will see more people in HSL in the coming weeks with some large bookings in the Computer Commons.   Please let me know if there are any questions or concerns.

·         Faculty Promotions Committee will be using the Information Commons all day Wednesday and Thursday, October 16^th and 17^th.

·         The Commons is reserved all day October 24^th and 25^th for Family Medicine exams and October 28^th through 31^st for the MCCQE exams.

 

Please let me know if there are any questions, concerns or suggestions.

Warmest Thanksgiving wishes to all.

Mary

HSL Access Notes - October 4th

Hello,

 Welcome

I am pleased to announce that Terrilynne Martinez will begin in the Service and Administrative Assistant position at HSL Tuesday, October 15th.  Terrilynne brings with her experience in school, special and public libraries, as well as administrative experience in the retail sector.  Terrilynne will be providing client assistance at the HSL Integrated Service Desk as well as administrative support to the Health Sciences Library staff.  Please join us for coffee and cake to welcome Terrilynne to the Health Sciences Library on Tuesday, October 15^th from 2:30 – 3:00.

 

Student Assistants

We are pleased to  welcome new student assistant Rezwana Shakat to HSL.  Rezwana will be assisting with Saturday coverage.  While new to HSL, Rezwana has been working at WHKC for over a year.

 

Thanksgiving Weekend Hours at HSL

HSL will be open through the Thanksgiving weekend.

Saturday, October 12th:  10:00 a.m. – 6:00 p.m.

Sunday, October 13th:  12:00 p.m. – 8:00 p.m.

Monday, October 14th:  10:00 a.m. – 6:00 p.m.

Our student assistants will cover the holiday hours on Thanksgiving Monday.

 

Study Room Project

HSL has received funds through the Student’s Union to support additional technology in our study rooms.  The project is in the planning stage, but we hope to add LCD screens and computers to at least two of the study rooms, beginning with rooms 1454 and 1455.   This technology will allow students to practice and work more easily on group presentations.

 

Consult Office

The consult office services are being well used.  Staff are encouraged to continue to promote use of the consult office services by referring clients needing in depth reference assistance to the librarian on duty in the consult office.

If the librarian is busy with one client, staff is asked to notify the librarian in the office that another client is waiting.  The librarian will advise of possible wait time.

 

IM

IM chat is a fast way for clients to access library assistance online from any location.  The service is beginning to get busier with more and more clients accessing services remotely.  Until recently the KRS IM and HSL IM chat systems could support one another, so if one location was already busy with clients, another staff person could assist.  KRS is now on a separate system so this is no longer possible.  To support the IM service at HSL, we would like to set up IM at the service desk  (workstation #3) as backup to the consult office.  This is a way that HSL can increase services to clients.  We hope to roll this out later this month once training has been arranged.

 

Security Awareness Campaign

Unfortunately there was a theft of a student backpack from the library recently.  The backpack was recovered later, though cash and cards were missing.  It appears that this was a crime of opportunity - the student left her things unattended and someone else simply left with them.   We do want clients to feel safe in the library, however the best way to prevent these types of thefts is to make sure clients do not leave personal items unattended.

• We have signs posted.
• We are starting a campaign for the remainder of the month that includes regular 'walk arounds'. 
• We will leave a Security bookmark that states, " If I had time to leave this bookmark, a thief had time to steal your possessions" when we find unattended items. 
• At times we have clients ask if we can watch their items, however we do not have the capacity to assist clients in this way. 
• It is important that clients know that we are not responsible for personal items in the library and to advise them to take appropriate precautions.

Student and Service Staff Schedule now in SharePoint

Brian is now using SharePoint/Outlook to create the regular weekly student/staff schedules.   They can be viewed on our HSL SharePoint homepage on the left hand side under lists.  Students and staff can now view the schedule remotely from any computer.  Thanks for your work on this Brian.

 

Staff Wellness Fair

 Staff are encouraged to attend the staff wellness fair.

Drop in for free wellness workshops, health screening, and tools and information to help you live well.

Tuesday, October 8

10:00 am to 2:00 pm

Rozsa Centre

 

 History of Medicine Access Policies

As noted in the  policies for access to the History of Medicine room(available on our HSL SharePoint site), if scholars would like to use the room, they must receive permission from Susan, or myself is she is not available.  However scholars may request  single volumes from the room, to be retrieved by staff,  for supervised use near the service desk.  These would be checked out to the client in Sirsi for library use only.

For full details, please review the policy.

There is also a History of Medicine Interest Group (HONIG) that has permission to meet occasionally in the History of Medicine room.  They are aware of the room use guidelines, that is, that all coats, bags, etc. should be left at the service area when meeting in the HOM room.  This will mean that occasionally we will need to accommodate these items for the HONIG members in the service area when they meet.

 

EndNote

 The instruction version of EndNote has been loaded on station #3 at the service desk.  This should be helpful for assisting clients with EndNote questions.

 

Please let me know if there are any questions, concerns or suggestions.

Mary

 

HSL Access Notes - August 9th

Hello,

A few notes for the week…

Congratulations

Congratulations to Julie and Alison on their publication in  JCHLA as noted by Kathryn this week:

Check out their article on “Consumer Health Information Resources on Pregnancy, Birth and Fertility” in the August Issue: http://pubs.chla-absc.ca/doi/full/10.5596/c13-039

Best wishes

Best wishes to Janine as she begins her parental leave.  We will be thinking of her and new family on her due date, September 9^th!

Student Assistant Positions

Many thanks to our student assistants, Marissa Montgomery, Winnie Yue and Kristina Baykusheva who have completed their employment at HSL.  The energy, and positive outlook that student assistants bring to HSL is always very much appreciated.

We are advertising for two new student assistants for the fall/winter term.  The posting is on the UofC Career Services site with an application deadline of August 23^rd.

Lourdes Away

We wish Lourdes safe travels and special time with family during her trip to the Philippines.  While she is away August 14^th – Sept. 6^th we have arranged for back up as follows:

·         hslibr email coverage: Chelsea and Brian will monitor the email account.  Daytime in-depth reference questions will be forwarded to the librarian in the consult office for follow up.

·         Dynamed/Lexicomp:  Brian and Caitlin

·         Desk shifts:  As noted in the desk schedule.

·         Xerox: Mary or Brian

·         Technical Liaison:  Brian

Thanks to all for assistance with the extra coverage.

New KRS Website Launched August 7th

The provincial KRS website launched August 7^th. 

New url is: krs.albertahealthservices.ca

The hinc.ucalgary.ca url will direct clients to the new website.

Check out the interactive features such as the FAQs (type in a search word to get started), and multimedia education guides

HSL/KRS/HKN Staff Retreat

As noted by Susan, a staff retreat is scheduled for September 20, 12:00-4:00 pm with more details to follow.

In preparation for the retreat, staff will meet on September 4^th from 3:00 pm – 4:30 pm to discuss the purpose and objective of the session.

Susan has suggested that staff browse the following website to learn how the Enneagram System can be used and benefit the workplace http://www.theenneagraminbusiness.com/index.html

There will also be copies of the book  Bringing Out the Best in Yourself at Work: How to Use the Enneagram System for Success for each of the locations so that staff can do a bit of pre reading.

New Gate

We have a new 3M security gate installed at HSL! 

• It operates well with both the older RFID tags as well as the newer, smaller tags. 
• It has a much easier to read counter that displays # In, # Out and #Total.
• The gate has an audible  and visible red light on alarm.
• The doors will not lock on alarm.  Staff are asked to follow up with clients who set off the alarm.
• Items that do not have RFID tags should not alarm the gate, but items such as CPL library books may.

Please let me know if there are any questions or comments about the gate as we get to know the new system.

 Interesting Questions of the week

• Ebrary:  Student did not like using ebrary. Recommended she use ebrary with a personal account once logged in through the library. This makes it much easier to read using the ebrary reader and chapters can be downloaded.
• Also,  there is an ebrary app! The links/instructions appear when using a mobile device. This is probably the easiest way to view ebrary ebooks.  Chelsea and Lourdes are familiar with this app.

• Statistics resources:  There have been several clients recently looking for statistics resources on programs such as SPSS or Stata.  If Summon does not bring up enough results more online books can be found through the databases: Books24x7 (requires authentication), Safari, and Springer Link.

 Please let me know if you have any questions, concerns or suggetions.

Mary

HSL Access Notes - March 30th

Hello,

A few notes to end the month...

Welcome

Please welcome librarian Marissa Tutt, who will be located at the ACH Knowledge Centre and Information and Service Specialist Chelsea Ambler, who will be working a 7:30 - 3:30, Monday through Friday shift

at the Health Sciences Library.  Join us for a coffee to welcome Marissa and Chelsea at HSL on Monday, April 1st, at 2:00 p.m.

Summer Schedule

I know if seems a bit early to start thinking about summer, however there are a few things to note.

·         Student assistant summer scheduling runs May 1^st – September 1^st.

·         HSL, similar to last year,  will be closed on weekends beginning June 29^th through September 1^st.

·         HSL will also be closed on the holiday Mondays, May 20^th, July 1^st,August 5^th, and September 2^nd.

Consortium Transactions

St. Mary's University College, Ambose University College (Formerly AUC/NUC), and Bow Valley College are part of the Sirsi Consortium who share our UofC Sirsi system and catalogue as separate libraries. 

• Clients from these institutions can borrow books from UofC locations and Sirsi will scan and read their institution ID cards.   
• There is no transfer of requested items between Uof C and Consortium locations.  Therefore Consortium clients can ask U of C staff to place a hold on their behalf, however they will need to pick up the item at the UofC home location. 
• Likewise, UofC clients can place holds on BVC (and other Consortium)library items, however they are required to pick them up at the Consortium home location - there is no delivery to UofC locations. 
• The items however can be returned at any Consortium or UofC library.  So, for example a UofC client could pick up his hold at BVC and return it at HSL.
• If clients do not wish to pick up the item at the Consortium location, the best way for clients to access a book that only shows available at a Consortium library is to place an ILL  (UofC clients) or Book request (AHS/HIN clients). 

Sirsi – Test Server Update

We have received notification that the Sirsi test server will be updated  on Thursday, April 4^th.  So, the test server (sirsi2) will not be available all day Thursday April 4^th and some of Friday the 5^th.  Please note that any test records currently only on sirsi2 will be lost.

**This will not affect regular Sirsi and Workflows server or transactions.

Sharepoint

A reminder that HSL intranet on SharePoint is packed with helpful information that can be accessed from work or home at: https://spse.ucalgary.ca/sites/HSL/. 

• The site is bookmarked on the service counter stations. 
• Use Internet Explorer for best viewing.  
• Have you seen the new HSL events photos on the HSL SharePoint homepage? 
• You will also find the weekly notes and the staff away calendar in the right hand column.
• The current desk shift schedule is in the left hand column under lists. 
• Many of the other documents are found under "Shared Documents". 
• Another benefit is that you can use the search box to locate a document.

We do want this site to be helpful and user friendly.  If there is information that you are having a hard time finding, or information that you feel should be on the site but isn't. please let me know.

While student assistants have been given permissions to access the site, it does not seem to be working  at the moment, so I will be following up.

UCLASS

How are staff finding the new UCLASS R drive filing system?  Again we do want this site to be helpful and user friendly.  Are there certain files that you are having difficulty finding?  Have you been able to use the 'mapping' spreadsheet?  Please let me know if there are any questions or suggestions for making this more staff friendly.

History of Medicine (HOM) Room Access

There are a few UOFC Faculty who have special permission to use the HOM room without supervision.   These include: Dr. Hulliger, Dr. Bulloch, Dr. Stahnisch, Dr. Sharkey, and Cam Teskey

However anyone, include these faculty members should follow the same rules as for others to protect our special collections.

The use of books, manuscripts, and other materials in the History of Medicine Room is under the following conditions:

1. Scholars are expected to exercise the greatest possible care in handling all collection materials, noting in particular that:
• Only pencils may be used for note-taking. Pens, markers, etc. are NOT permitted.
• No marks are to be added to or erased from books or manuscripts; tracings may not be made without prior permission.
• No books, papers, or other objects (except weights provided at the HSL Service Desk) are to be placed on collection materials.

Mackie Re-shelving

Due to the special nature of the Mackie History of Neuroscience Collection, items from this collection should be re-shelved in the HOM room as soon as possible, and not left with regular re-shelving items. When a Mackie item is requested by clients, an item at a time can be charged to the client's record and used close the service desk. They should be returned to staff at the desk (not in the return bin) and discharged, then returned to the HOM room as soon as possible.

Service Area Update

Some items have been shifted in the Service Area.  The book repair materials have been moved to the bottom file drawer of the cabinet outside the consult office. the extra client cards have ben moved to the bottom drawer in the service counter below the POS.  The CDs and disks for sale have been moved to the third drawer in the service counter below station #2. 

Please let me know if there are any questions, concerns or suggestions.

Mary