Showing posts with label Network. Show all posts
Showing posts with label Network. Show all posts

Friday, December 5, 2014

HSL Access notes - December 5th


 
Hi, 

 

A few notes to end the week…..

 

Christmas Social

Please join us for the annual Christmas social at HSL on Tuesday, December 9th  from 11:30 a.m. – 1:30 p.m.

Our event will be catered by EthniCity, a non-profit social enterprise of the Centre of Newcomers. 

Homemade Christmas desserts, and beverages will also be provided.

We are looking forward to this time together.

 

Child Unattended in Library

Please be aware that an unattended boy, aged around 10, has been spending time in a number of library branches on main campus recently.   When approached by staff he becomes very nervous and tearful and leaves immediately.   Info gathered to date indicates

1.       He lives on campus with his parents.

2.       His parents work (?) on campus.

3.       He is approximately 10-12 wearing an orange top, black pants and glasses.

4.       He is of Asian descent and had a slight accent.

If you do see this boy in Health Sciences Library, we do not want to alarm him, however please notify security who can speak to him about his situation.

 

Desk coverage in December

With a number of staff away as holidays approach, we will be shorter staffed both at the service desk and in the DDS unit.   Thanks to all for the extra single staff coverage at the desk, and extra work to provide vacation service coverage.

 

Sirsi Holiday Closure Dates

·         The closed dates in the Sirsi system will be Saturday, Dec. 20th through Sunday, Jan. 4th.

o   This means that 2 week loans from Dec. 6th onward will be due on Jan. 5th.

o   Items recalled from Dec. 6th through 22nd will also be due on January 5th.

·         Items charged to “transit” cards for over 2 weeks will get overdue notices. These may be disregarded.

·         To save power, and because of the network outage on Dec. 27th to 29th, we will shut down the SelfChecks at all locations, by noon on Dec. 24th.

·         For the holds processing around the closed dates:

o   The cleanholdshelf report will be suspended after Sat., Dec. 20th until we catch up on Jan. 2nd.

o   The OnshelfHoldsList report will be suspended after Sat., Dec. 20th until we catch up on Jan. 2nd. The OnshelfHolds3+daysold report will be suspended after Sat., Dec. 20th until we catch up on Jan. 5th.

·         The last delivery from the HDL will be Wed., Dec. 23rd, resuming on Jan. 2nd.

·         Term Loan Due Date Reminders will be sent out in the morning on Jan. 6th. The new term loan due date after January 6th will be May 15th, 2015.

 

Touch Table

The cameras in the touch table are not operating.  Efforts to repair have not been successful to date.  We can still use the programs on the table with the mouse and keyboard. 

 

1459 AV

The TV screen and computer set up for staff use in 1459, may also be used by clients if requested.  While the better rooms for student screen use are 1453, 1454 and 1455, if these rooms are bust staff could log student into the system in 1459.  Please do not give our the password to clients.  Please ensure students to not move the unit.

It can be used with either a laptop or the installed computer.  A wireless keyboard and mouse will be ordered.

The computer will remain on.  To use simply turn on the screen (power button on back along right hand side) and log on.

Select the hsl1459 login option and use password:  hsl14.

When done, please log off only – do not shutdown.  Please turn screen off.

PLEASE NOTE:  The screen is a bit top heavy on the current stand, so please use caution and do not adjust.  If the unit does need to be rolled out of the way, please use two people to keep it steady.

 

 

Printer

We are still finding that the printing at the back up printer is very slow for jobs that include a lot of images.  Both LCR ITS and Xerox are working on the issue, but in the meantime Glenn has added the circ area printer and the admin area printer as printer options for the backup workstation.  These options would be recommended (circ area for B\W and admin-colour for colour) if printing jobs seem to be too slow on the back up printer.  Also, the backup printer defaults to double-sided printing.

 

RefWorks

Message from Susan Beatty…

 

Export to Refworks function in Summon and databases is currently unavailable. If you wish to save your references please use the email function.   Our apologies for the inconvenience.

This message will be posted on library.ucalgary.ca

 

UC Network Outage December 27-29

As part of the ongoing Network Renewal Program, IT has scheduled a network outage December 27-29 to complete comprehensive upgrades to key network infrastructure. Nearly all IT services will be unavailable or intermittent during this window, including:

 

·         Email – all incoming email will be cached and distributed to inboxes upon completion of the outage.

·         Office 365

·         ucalgary.ca websites

·         Student Centre

·         Degree Navigator

·         Desire2Learn

·         myUofC

·         Campus wired and wireless networks

 

While this outage was determined to have the least impact to the university’s core business, some on-campus users may be impacted by the outage.

 

Organizations on campus that continue to run during the holiday break that may require access to the university network are encouraged to contact their IT Partner or email itsupport@ucalgary.ca prior to December 8 to allow time to investigate potential workarounds.

 

Action Required: Prior to leaving for the holiday break, please ensure all documents are saved and that your desktop computer is powered off to prevent loss or corruption of data.

 

United Way

Info from John Wright on the United Way campaign…

The official campaign ends November 30th. However, pledging will be remain active until December 12th.   

 

According to the latest statistics LCR staff have made  pledges totaling $8477.00.  We also raised $2757.50 throughout the Book Sale, which was the third highest sum raised by any faculty event on campus. So thanks again to Molly Taylor and Michael Hoskin and all those who volunteered to make that a success. 

 

The LCR pledges represent a participation rate just over 14%.  Thanks to a commitment made by Tom Hickerson on behalf of LCR, this means we have so far also raised $1400 dollars towards helping Student Wellness programming on campus; 100$ for every percentage of our participation rate.  

 

It would be wonderful if we could use this last two week window for this year to add a few  more pledges to LCR’s tally in order that we could make our donations count twice, and so that we could boost the University’s overall participation rate

 

And once again, I cannot thank enough those who have pledged or volunteered, as well as those who have given through campus events. I look forward to seeing our final results come December.

 


John

 

Thanks. 

Mary