HSL Access Notes - July 21st

Hello Everyone,

 

Notes for the week. 

 

Health Sciences Library Coordinator Roles

As indicated in Susan’s email, effective July 1, 2014 – June 30, 2016

 

Collections Coordinator:  Caitlin McClurg

Communication Coordinator:  Mary Grant

Knowledge Translation Coordinator:  Alix Hayden

Instruction Coordinator:  Lorraine Toews

Public Service Coordinator:  Helen Lee Robertson

 

The staff referral list on SharePoint has been updated:  https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Communications/Staff%20Referral%20List%20July%202014.xlsx

 

Medical Residents

Caitlin has flagged that there will be two resident training sessions on July 21 and 22. The sessions are focused on mobile apps (not a “how to download”, more of how they can be used in clinic.  We may see an influx of activity surrounding the need to get set up with mobile codes. 

·         There is lots of helpful information on the Health Sciences Library Mobile App LibGuide at http://libguides.ucalgary.ca/mobile

·         Residents should sign up for Lexi-Comp access through AHS.  The steps for this are outlined in the  Health Sciences Library Mobile App LibGuide > Select to Mobile Apps tab > scroll down to Lexi-comp.

·         Residents who wish to sign up for  Dynamed code can complete the printed form at the service counter.  This is passd on to Lourdes who will email them a  barcode.

 

Hold Limit Updates

The new hold limit of 100 items applies to all UofC student, staff and faculty.  Hold limit for other types of clients correspond with their charge limits:

UofC - 100

ALUMNI - 50

CHR-STAFF - 50

COMMUNITY - 50

TBCC-STAFF – 50

TAL- 5

Reciprocal - 5

Patient – 25

Ambrose, Bow Valley, and St. Mary's - 50

 

Client Chart Updates

The Client Chart that outlines privileges and  services for our large variety of clients has been updated in SharePoint.  The chart now reflects the new holds limits and the

eligibility of visiting students students/Associates with Alberta Health Services email for full KRS privileges and barcode. 

https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Circulation/Client%20chart%20July%202014.xlsx

 

Exchange Upgrade Session – July 30^th , 2:00 p.m.

As noted in email messages this week:

During the week of July 28th, LCR will be upgraded to Microsoft Exchange 2010.

Learn More:   An information session at Health Sciences Library will be held on Wednesday July 30 at 2:00, room 1460A.  All staff are encouraged to attend.

 

 

HSL Access Notes - June 20th

Hello, 

A few notes to end the week....

Summer hours

Weekends:  We have two more weekends before our summer hours, and weekend closures take effect.

We have had some questions from regular weekend public clients about other study spaces in the building.  I have confirmed with Security and Room Booking services that public are welcome use any of the open spaces on weekends (for example the atrium or On the Go where there are tables), but that other study rooms are not available to the public.

June 30^th /July 1^st:  Please note as well that we are open regular hours with regularly scheduled staff shifts on Monday, June 30^th, but closed on Tuesday, July 1^st for the Canada Day holiday.

 

Computer Commons 1460B

The group using 1460B this entire week will be continuing instruction next Monday and Tuesday as well.    To accommodate this booking and safeguard the software load, the 1460B room will be locked through the weekend, and the routine computer ‘refresh’ has been suspended until after June 24^th.

 

HDL Transfer Prep Project

The barcoding of most of our Health Sciences Library journals continues in preparation for  transfer to HDL.

Many thanks to all the staff involved in this process and to Chelsea for coordinating the effort.

We have made it half-way through the list of almost 1100 titles – congratulations!

The barcoding project will continue so that materials will be ready for transfer when HDL has the capacity, hopefully this August.

We hope to send most of our pre-2005 journals to HDL this summer and the remainder next summer.

 

Interesting IM Chat Questions

·         A question from a POI working at ACH who provided a  ucalgary email who was having trouble accessing online article.    Reviewed both sign in options for client using barcode and pin as well as UCIT login and password.  Still no access.  Assisted client with access, but was able to confirm with HR that in fact the type of POI while eligible for a UC email, was not eligible for library privileges. 

·         A question from a student in Vancouver asking for assistance with a literature search.  Through further conversation librarian was able to determine that the student was actually a UC Distance grad  student and was able to provide assistance.

 

D2L

The new UC content management system, Desire2Learn (D2L) that has replaced Blackboard is now up and running and available through your My University of Calgary portal.  While this is used more by faculty, students and library staff on main campus, it may be of interest to some. There are two D2L sessions coming up in August in our Computer Commons that are geared to Cumming School of Medicine faculty and staff,  but are open to all. 

August 27^th:  Instruction 

August 28th: D2L work time with one-on-one assistance

 

Equipment for AV in 1453-1454-1455 Study Rooms

Earlier this week we had a client ask to borrow the MAC adapter that we have in the service area for overnight loan.   Just a friendly reminder that the keyboards, mice, remotes and MAC adapters  are intended to support clients using the presentation equipment in our library study rooms and not for client use overnight or use outside of the library.  The adapters are also for Health Sciences Library staff needs at any time.

I have confirmed that the AV Services department on the main floor of HSC does have these adapters that can be loaned to UC students, and I would recommend this option for students who need adapters for use outside the library.

 

Parking Passes

There have been staff looking for parking passes a few times over the past weeks.  A friendly reminder to please sign out the passes when borrowing and sign in when  returning so they can be tracked and made as available as possible to all.  Thanks.

 

Group Copy Cards

Our batch of Group Copy Cards that we have available for groups wanting to pay for printing and copying costs through a trust account had become deactivated, since we issue very few of these cards.  This is to confirm that the cards have now been reactivated and may be issued to clients requesting a card and completing the required Interdepartmental billing (IDB)form.

 

Service Receipts and slips

The date due slips for items checked out at station #1 the service desk have been updated to include our own location and phone number for renewals.

As well, hold slips and date due slips can now be printed from station #2.  They will print on 8.5 x 11 paper at the service area printer.  This isn’t the preferred, but is an option when needed.

 

New Limit on Number of Holds

As a follow-up to our last Circulation Supervisors’ meeting on June 4, 2014, there is now a limit of 100 holds for  all of UCALGARY client profiles:

ACADEMIC

ALUMNI

ALUMNIPLUS

ASSOCALUM

CHR-STAFF

COMMUNITY

DISTED

DISTGRAD

GRADSTUDT

HONOURS

PATIENT

RECIPROCAL

RETIRED

SAMPL

SUPPSTAFF

TBCC-STAFF

UNDERGRAD

 

TAL  clients will remain with a hold limit of 5 items.

This change will take effect June 20^th.

 

HSL Access Notes - December 17th

Hello,

 

A few notes for the week with holidays just around the corner........

 

 

Closed Dates in Sirsi

Information from Discovery Systems regarding Sirsi and holiday dates.

 In December we have library closed dates. In the system:

U of C is closed Dec. 21 to Jan. 5, so that no items will become due between these dates.

 

At U of C, since we are actually open Dec. 21^st to 24^th at noon, and then Jan. 2^nd to 5^th, there are some circulation issues to be aware of:

·         Starting on Saturday, Dec. 7^th, any DEFINITE or 2WEEK checked out items will have a due date of January 6^th.

·         All items recalled from Dec. 8^th through Dec. 24^th will be due on January 6^th.

On the closed dates:

·         Hourly loans must be adjusted at checkout time or they will be due on January 6^th.

·         Hold items charged to a "transit-to-branch" card may result in recall notices as they exceed the two week loan period with closed dates added. These can be ignored.

Some reports will be stopped:

·         the clean hold shelf list will be stopped after Dec. 21st so that the shelf gets cleaned on the 21st but then not until January 2^nd when we start the report again.

·         the on shelf hold lists will be stopped after Dec. 21st so that holds are pulled on the 21st but then not until January when we start again on Jan. 2^nd with a catch-up report.

·         The hold request lists to the LAS system (HDL) will be stopped after the 12:30 p.m. report on Dec. 21^st and will start up again on Jan. 2nd at its usual time of 1:30 a.m.

·         The 3+days old On shelf holds list will be stopped until Monday, Jan. 6^th.

As per the U of C’s request to shut off all equipment over the break, we will shut down the return chutes, the return-sorter, and all of the Self Checks including those in Gallagher and HSL.

 

Term Loan renewals

Term loan items will have a new due date of May 15th will begin January 3rd.  Clients who have term loan items charged out will receive several renewal reminder notices prior to the current January 15th due date.

 

Card Chart

I have sent an expanded client card/service chart out to all staff for feedback.  This has been added to the SharePoint site.  Shared documents>Circulation>

 

TFDL Phone Contacts

A reminder from TFDL of the Learning Commons phone numbers.

 

Main Service Desk:  (403)220-3730  Please call this number if you have an immediate question for Service Desk staff.  DO NOT give this number out to patrons, we are often not able to immediately assist them. 

 

Reference Phone Number:  (403)220-8895  Please give this phone number out to patrons.

 

Service in the Stacks

Beginning in the New year we will be asking service desk staff to walk around the library at least once a shift to offer assistance to any clients in the stacks, or at their workstations.  Watch for more details.

 

Printing at Back up Station

 

We have seen some UofC medical residents (in system as UofC graduate students, but who also have AHS badges that say student) recently using the back-up workstation and printer to access free printing.  This raised a good question - should residents who are UofC students but who also carry AHS ID badges have access to free printing?  Since residents can print health related information at other KRS sites, we  can allow medical residents to print free b/w work-related information (though this would not generally include school related papers) if they present their AHS badge.

 

We do not want to get involved in policing this service, however it is easier for both staff and clients if we are consistent with the information we provide.

Our standard back up printer information:

• UofC: While most UofC clients access print jobs at the Network printer using their Unicards, they are also able to use the back-up printer and pay .08 b/w and .39 colour using Unicard, cash or credit/debit card.  These costs for UofC printing are noted on the back up work station.
• AHS:  Printing is free at the back up printer for AHS staff work-related printing and .08 b/w and .39 colour for personal printing.  Staff should be able to show you their badge.
• Patient/patient family:  Printing is free at the back up printer for health related printing and .08 b/w and .39 colour for personal printing.

Hopefully the client will then be able to let us know which category they fall into.  While this is our standard information, I understand that there are always exceptions.  If staff are making an exception please let the client know so that it does not become an expectation on every visit.  Thanks.

 

HSL Staff Sessions/Meetings this week

 

Tuesday, December 17th:  Instruction staff session.  2:30 - 4:00

Wednesday, December 18th:  Service staff meeting. 2:00 - 3:00

Thursday, December 19th:  RefWorks presentation.  12:00 - 1:00

Thursday, December 19th:  EndNote presentation.   3:00 - 4:00

 

 

Outlook Tip

Too much junk mail from the same old senders?  I find that using the ‘ block’ email function works well.

Right click on the junk email in your inbox > select junk from the drop-down menu > select block sender.

 

With holidays around the corner we will be using our ‘Out of Office’ tool .  Click on File tab and select Automatic Replies button.  Create your message and set your dates.

 

 Mary