Tuesday, December 17, 2013

HSL Access Notes - December 17th


Hello,

 

A few notes for the week with holidays just around the corner........

 

 

Closed Dates in Sirsi

Information from Discovery Systems regarding Sirsi and holiday dates.

 In December we have library closed dates. In the system:

U of C is closed Dec. 21 to Jan. 5, so that no items will become due between these dates.

 

At U of C, since we are actually open Dec. 21st to 24th at noon, and then Jan. 2nd to 5th, there are some circulation issues to be aware of:

·         Starting on Saturday, Dec. 7th, any DEFINITE or 2WEEK checked out items will have a due date of January 6th.

·         All items recalled from Dec. 8th through Dec. 24th will be due on January 6th.

On the closed dates:

·         Hourly loans must be adjusted at checkout time or they will be due on January 6th.

·         Hold items charged to a "transit-to-branch" card may result in recall notices as they exceed the two week loan period with closed dates added. These can be ignored.

Some reports will be stopped:

·         the clean hold shelf list will be stopped after Dec. 21st so that the shelf gets cleaned on the 21st but then not until January 2nd when we start the report again.

·         the on shelf hold lists will be stopped after Dec. 21st so that holds are pulled on the 21st but then not until January when we start again on Jan. 2nd with a catch-up report.

·         The hold request lists to the LAS system (HDL) will be stopped after the 12:30 p.m. report on Dec. 21st and will start up again on Jan. 2nd at its usual time of 1:30 a.m.

·         The 3+days old On shelf holds list will be stopped until Monday, Jan. 6th.

As per the U of C’s request to shut off all equipment over the break, we will shut down the return chutes, the return-sorter, and all of the Self Checks including those in Gallagher and HSL.

 

Term Loan renewals

Term loan items will have a new due date of May 15th will begin January 3rd.  Clients who have term loan items charged out will receive several renewal reminder notices prior to the current January 15th due date.

 

Card Chart

I have sent an expanded client card/service chart out to all staff for feedback.  This has been added to the SharePoint site.  Shared documents>Circulation>

 

TFDL Phone Contacts

A reminder from TFDL of the Learning Commons phone numbers.

 

Main Service Desk:  (403)220-3730  Please call this number if you have an immediate question for Service Desk staff.  DO NOT give this number out to patrons, we are often not able to immediately assist them. 

 

Reference Phone Number:  (403)220-8895  Please give this phone number out to patrons.

 

Service in the Stacks

Beginning in the New year we will be asking service desk staff to walk around the library at least once a shift to offer assistance to any clients in the stacks, or at their workstations.  Watch for more details.

 

Printing at Back up Station

 

We have seen some UofC medical residents (in system as UofC graduate students, but who also have AHS badges that say student) recently using the back-up workstation and printer to access free printing.  This raised a good question - should residents who are UofC students but who also carry AHS ID badges have access to free printing?  Since residents can print health related information at other KRS sites, we  can allow medical residents to print free b/w work-related information (though this would not generally include school related papers) if they present their AHS badge.

 

We do not want to get involved in policing this service, however it is easier for both staff and clients if we are consistent with the information we provide.


Our standard back up printer information:

  • UofC: While most UofC clients access print jobs at the Network printer using their Unicards, they are also able to use the back-up printer and pay .08 b/w and .39 colour using Unicard, cash or credit/debit card.  These costs for UofC printing are noted on the back up work station.
  • AHS:  Printing is free at the back up printer for AHS staff work-related printing and .08 b/w and .39 colour for personal printing.  Staff should be able to show you their badge.
  • Patient/patient family:  Printing is free at the back up printer for health related printing and .08 b/w and .39 colour for personal printing.

Hopefully the client will then be able to let us know which category they fall into.  While this is our standard information, I understand that there are always exceptions.  If staff are making an exception please let the client know so that it does not become an expectation on every visit.  Thanks.

 

HSL Staff Sessions/Meetings this week

 

Tuesday, December 17th:  Instruction staff session.  2:30 - 4:00

Wednesday, December 18th:  Service staff meeting. 2:00 - 3:00

Thursday, December 19th:  RefWorks presentation.  12:00 - 1:00

Thursday, December 19th:  EndNote presentation.   3:00 - 4:00

 

 

Outlook Tip

Too much junk mail from the same old senders?  I find that using the ‘ block’ email function works well.

Right click on the junk email in your inbox > select junk from the drop-down menu > select block sender.

 

With holidays around the corner we will be using our ‘Out of Office’ tool .  Click on File tab and select Automatic Replies button.  Create your message and set your dates.

 

 Mary

 

 

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