HSL Access notes - September 26th

Hello,

 

A few notes for the end of the month…..

 

Welcome Back

 Please join us on Monday, September 29^th from 11:00 a.m. – 12:00 p.m. for coffee to welcome Julie Alati-It back!

 

Fall/ Thanksgiving Potluck

We hope to see everyone at our first potluck of the season on October 2^nd at Health Sciences Library from 12:00 pm – 2:00 pm.

Please bring a favorite dish to share.  These yummy events are not to be missed!

Thanks to all who have offered to assist with set up and clean up!

 

 

Guidelines for Providing Licensed Material to non-University of Calgary Clients

 

A reminder from Collections and Learning Services about what we can and cannot provide to clients who are not University of Calgary students, staff and faculty.

·         As with most requests at the desk it is always important to determine if the client is a current University of Calgary student, staff or faculty, an Alberta Health Services employee or a member of the public.  

·         Access to licensed resources does depend on their affiliation, though all members of the public are welcome to use online UC resources that don’t require authentication on site for private research and study. 

·         If a member of the public comes to the desk requesting an online article, we are able to assist them to find the resource online, but are not permitted to email it to them.

·         If an Alberta Health Services client comes to the desk requesting an online article licensed to UC , we are able to assist them to find the resource online, but are not permitted to email it to them.  We can also assist them by filling out the online article request form on the Knowledge Resource Service website.

 

*** Sorry the insert did not work - will send by email.

 

Reserves

ARES the new reserve processing software package has now been installed at the Health Sciences Library.  The software is available on Brian and TerriLynne’s workstations as well as at station #3.

Most reserve requests should now be submitted online for direct copyright clearance.

We do have a binder of personal reserve materials for HTST 493.38.  These articles have been copyright cleared and can be photocopied by students for study purposes.

 

AV Problems in Room 1455

We are experiencing problems with the cpu in room 1455.  This has been reported.  In the meantime, the screen can still be used with laptops.

 

Ergonomic adjustments at the service desk

We are making some ergonomic adjustments at the service desk.  This week the RFID pad was moved to the left to align more directly with the keyboard and monitor at station #1.

We are also trying the monitor arm at station #2.  It give you a sense of the flexibility available and this, as well as an arm for station #1, will be mounted directly on the desktop soon.

 

Student Road Map Brochures

A supply of ‘Student Road Map’ brochures have been added to the display at the end of the service counter by the back up printer.  The new brochures highlight IT service information for students and provide contact information.

 

Fridge Clean Out

The fridge was cleaned out last week – please claim any re-suable containers that may be yours that are on the counter by the toaster.

 

Have a great weekend.

Mary

 

 

 

 

HSL Access Notes - December 5th

Hello Everyone,

A few notes to begin a wintry week....

Welcome
A warm welcome to Mary McConnell who has joined HSL/HIN as the Manager of the Health Information Network during Renee's leave!

Congratulations
Congratulations to Grace on her plans leading to retirement following many years of valuable service at UofC!
Grace's new schedule at HSL, effective January 1st, 2012, will be:
Mondays: 8:00 a.m. – 4:00 p.m.
Tuesdays: 8:00 a.m. – 4:00 p.m.
Wednesdays: 8:00 a.m. – 11:30 a.m.

DDS Staff and Stats
DDS borrowing and lending request statistics hit new highs in November with 605 lending requests and 1024 borrowing requests. Congratulations to the DDS team for your continued success in providing such valuable and timely service for our clients, and all your support at the desk. Thanks Lorraine, Kathy and Lourdes.

HIN Brochures
We have placed some HIN bookmarks, the "Smart Surfing", and the Patient and Patient Family HIN handouts on the shelving unit by the Consumer Health Collection.

RFID
Please see attached some training documentation for RFID processes at the desk. We can certainly provide demonstrations or practice sessions for interested staff when convenient. Please let me know if you have any questions.

RFID Inventory Project
We will be starting our first complete inventory and shelf reading of the monograph collection using the new RFID technology.
We will be using a hand held scanner that quickly reads the tags in items as you move it along a shelf. The scanner cross references the scan with the shelf list and identifies items that are not on the shelf list, and even items that ar eout of order on the shelf.
In using the scanner on the Reference collection we found, for example, a few wayward MacKimmie items, a few items listed as withdrawn, a History of Medicine collection item, and one RFID tag that needed to be re-programmed.
The information regarding the scanned items will be stored and saved each day and at the end of the project David Brown and Discovery Systems will be able to generate a report listing missing or problem items.
Most of the scanning will be done during evenings and weekends, however all interested staff are welcome to try out this new technology. There will be a demonstration at some point during our Potluck this week.

HSL Door and Gate
While we have had many positive comments about the look of the new doors, we are still trying to fine tune the integrated operation of gate/door/alarming/locking. The electronic locking at opening and closing is working well though the timing that is set to an atomic clock, and may be a minute or two different than our clocks. Please let me know if the timing appears to be significantly 'off'.
We have requested that the high-pitched single tone door alarm be muted, since we feel the gate alarm along with the door locking should be sufficient to alert staff and less disruptive to clients.
We have submitted an additional request to adjust the closure of the west entry door (closest to the book return), to ensure proper latching and eliminate the banging.
Staff at the desk are asked to be alert to any alarm situations, and to push the red lock reset button promptly if the doors go into a locked situation. The audible alarms cannot be turned off, but will stop after about 15 seconds.

Communications
Are you keeping up to date with the HSL/HIN Keeping Current Blog? Remember you can read the weekly Notes in the blog as well as by email.
The second edition of the HIN newsletter will be distributed this week - watch for details!

Computer Commons
The computer rooms, 1460A & B will now be referred to as our Computer Commons rather than the Computer classrooms, to ensure there is no confusion about the use of the rooms as classroom space. We will be updating our webpage information about the rooms.

Reno
Signage is being designed for the entry of the Library, a welcome in the desk area, for the book return and the Network Printer area.

Statistics
Staff are asked to continue to record reference, directional and technical question in Refstats a the desk.

HSL/HIN/HKN Holiday Potluck
From the Social Committee…..
Join us for our HIN/HKN/HSL Holiday Potluck

Thursday, December 8, 2011
12:00 - 1:30 pm
HSL Staff Lounge
Please bring an appetizer or main course or dessert to share with everyone
Please let me know if you have any questions, concerns or suggestions.
Thanks.
Mary

HSL Access Notes - April 18, 2011

Easter Hours

HSL will be open over the Easter weekend.
Holiday hours on:
Good Friday, April 22nd: 10:00 a.m. – 6:00 p.m
Regular hours on:
Saturday, April 23rd: 10:00 a.m. – 6:00 p.m
Sunday, April 24th: 12:00 noon – 8:00 p.m..


New Books
Currently, new books once received in final processing would show in the catalogue as ‘available’, even while in transit to the home branch. This was been causing some problems for clients who were placing holds on new items that had not yet made it to the shelves. Beginning about mid-April, the new books in transit to their home location will show as ‘available soon’, and will not be holdable. This means that new books received at the branches will need to be discharged.

Compulsory Education Collection
Information from Elizabeth Aitken…
A number of Compulsory Education items are being removed from the Comp Ed collection, including the self-directed Learning Modules with DVD in the white binders. This material is now available to AHS staff online:
Below is a screen shot of the page where AHS employees will need to look on the Insite iweb. They can access the materials by following the links below:
Our Teams/Departments Tab
Human resources
Learning & Development
Compulsory Education

CPR/BLS manuals are good until June 30th, and Neonatal Resuscitation Textbooks (NRP) are likely good until 2012 or until further notice. Thanks.

HIN holdables
Beginning Tuesday, April 19th, items at the HIN KCs will be on shelf holdable. That will mean that clients will be able to place holds on items on Knowledge Center shelves and the KCs will be included in the onshelf hold reports printed twice daily. Staff will be able to pull the items, discharge and place on their hold shelf. Any hold transfer requests will be handled as usual.

Research Assistant Program
If there are questions about instruction from research assistants, we can let them know that Melanie will be providing instruction for Research Assistants likely between mid-May and mid-June.

Potluck
Please join us for our Easter Potluck Wednesday, April 20th, 11:30 - 1:30 pm in HSL staff area.

MCCQE
The Medical Qualifying Exams with be held in our Computer Classrooms from April 26 – May 10th. The computer classrooms will be booked for the exams Monday through Friday during these dates from 8:00 a.m. – 6:00 p.m. and faculty staff facilitating the exams may be in the library early during this period. The classroom will be available to others during evenings and weekends.

Renovation
Lights: Two lights at the service desk and a number of lights in 1456 need to be replaced. They have been reported.
Front table: The new public table near the front of the library is now wired for power. It should be hard wired for network internet service this coming week.
Public computers: The public computers near the service desk have been shifted to allow more client space at the workstations.
Rooms: The meeting room behind the computer classroom Room 1459 (where the entry to the Info Commons used to be) is almost complete. The large table should be installed soon.


Sirsi at Ref Desk
A reminder that Sisri can be opened at the reference workstation to assist with service transactions at the desk.

Please let me know if there are any suggestions, questions or concerns.
Have a great week.
Thanks.
Mary