Hello,
Best Wishes To
Spencer on his Retirement
Please join us for Spencer’s retirement celebration:
Wednesday, May 28th from 3:00PM – 5:00 PM
Program to begin at 3:45
Conference room 3,
4th Floor, ACH
Very best wishes, Spencer. You will be missed in so many ways!
June Training
The June desk schedule has been updated.
It is great to see many staff busy with training
opportunities and networking meetings throughout the month.
Chelsea , Brian and Terrilynne will be on campus for
several days in June for Access Database training, Instruction training, and Excel training respectively.
Lorraine B. and Kathy will be at a Relais meeting on MRU
campus later this month, and were on campus last month for OCLC training.
Susan, Chelsea and Mary, will be attending SharePoint pilot meetings
spread throughout the month, though these are planned rather last minute. Thanks to all for extra coverage!
June Schedule
The June desk schedule has been updated in
SharePoint. With many things on the go
this month, there are many changes to regular daily shifts. Staff are asked to please review the schedule
carefully.
Windows 7
Our 3 service desk
workstations are now set up with Windows 7.
Station 1 &2
·
Station 1 (attached to RFID pad) and station 2 at
the service counter are set up with generic login, so that when they start up,
there is no login required. They should
automatically open to the desktop. On
station #1 the 3M RFID workstation shortcut will come up automatically. At both station 1 & 2 you need to still
login to Workflows as usual.
·
We no longer have thunderbird email on any of
our stations. Our generic email
accounts, hslcirc, hslibr and hslres are all set up in the Outlook accounts on
station 1 & 2.
·
To access these email accounts, simply click on the Microsoft Outlook 2010 icon on
the desktop. In the left column you will see the accounts listed
separately. Click on the arrow just to the left of the account you wish to
open, for example ‘hslcirc’, and the account folders will be displayed. Select inbox to view current mail.
·
Station #1 start-up problems: we have some days received a start-up error
at station #1. We can eventually get
past this with a number of restarts, but it has been reported and we hope to
have this resolved soon.
Station 3
At workstation 3, you will need to login with your own login
and password. This will give you access to your own files and Outlook account. Please remember to logoff when you are
leaving this station.
Popular Titles
DSM V is now available online.
·
Available through Psychiatry Online at: https://login.ezproxy.lib.ucalgary.ca/login?qurl=http://dsm.psychiatryonline.org/dsmLibrary.aspx
·
If you search summon using ‘DSM’, it will appear
as a top pick under “Books & media” as DSM Library.
·
We also have a print version in Health Sciences
Library reference collection.
Toronto Notes 2014
·
The title this year includes the large textbook,
as well as a smaller handbook and small notes ( all individually
barcoded). We have one set on Reserve at
Health Sciences Library, and two in general circulation.
AV Screens in
Study rooms
We now have AV equipment and screens fully operational in
study rooms 1453, 1454, and 1455.
Students can connect with their laptops, or can sign out the
keyboard/mouse/remote at the service desk for use with the in-room
computer. There is a set of
keyboard/mouse/remote barcoded and labelled specific to each room and these are
kept in the cabinets behind the service counter at the end closest to the study
rooms.
AIMG Externs
There has been a group of AIMG externs who received
‘Associate’ Unicards as visiting student Persons of Interest. Because of the way our systems communicate,
these clients loaded into Sirsi with a privilege expiry date of May 15,2014,
even though this type of POI status is not eligible for library access. It was originally thought that this group
would have access, and discussions are underway about how best to support this
client group. The privileges for these
client records have now expired. I have
placed a note in the extended info
screen of these clients indicating that they are AIMG externs with visiting
student status. If these clients come to
the desk asking about their access, we are not able to extend the status at
this time, however please feel free to refer them to me if they would like to
discuss further.
Medical Resident
Graduates
Recently there was an issue with a group of medical
residents who had completed their program last month and due to some updates in
the UC systems they lost UCIT access to
remote resources even though their Sirsi privileges and UCIT access still
seemed to be active. These residents
still have Sirsi privileges good through September 30, 2014.
The residents can continue to access remote resources until that time,
using their Unicard barcode and pin.
In some cases the
residents had not picked up their Unicard, and are no longer eligible to do so
since their program is showing as completed.
In these cases the resident generally has a record in Sirsi with a
temporary User ID (ones that look like UC1234).
These temporary User IDs can be given out to the resident as their
'barcode' and can be used along with their UCID as a pin number to remotely
access library resources.
Public
computers and browsers
Recently a client was trying to access a database called
Expert Consult on one of the public computers but kept running into the error
message. Fortunately when she tried a
different browser, it some up perfectly.
Trying a different browser might help with some access issues on the
public computers.
Also, Chrome is available as a browser on the Commons
computers, but not yet on the public computers in the service area.
Fine Payment by
Phone
When clients phone in to pay their fines, we can accept
Visa, MasterCard or American
Express. The process is printed out on
the sheets by the POS. Once the full
transaction is complete we generally offer to either place the customer
receipts in our confidential shredder of mail them to the client if
desired. Another option we can offer is
to scan the receipts to email for the client and then shred the print
copies. The merchant copy of the credit
card receipt is always kept in the cash drawer.
AUPE
There are a number
of special offers for AUPE staff for tickets to events or attractions in the
city. These are posted on the staff
bulletin board.
Thanks.
Mary
