HSL Access Notes - December 12th

Hello,

 

A few notes for the week….

 

Farewell

We will be wishing farewell to Nicole Talsma this week who will complete her term with HSL on Friday.   We will miss you Nicole and will be thinking of you and wishing you well from HSL!

 

Doucette now offering Onshelf Holds

Starting today, clients can now place HOLDS on items on the shelf at the Doucette Library.

Everything, including kits, is holdable and we will be monitoring this to see if this becomes an issue for in transit purposes (some kits are very large and present an awkward size for shipment). 

Also, because this is an education collection, it includes materials for learners of all ages.

 

Network Outage

The planned UofC Network Outage December 27^th – 29^th will interrupt access to online library resources and services.  There will be a slide created for our flat panel and webpage to notify clients.

 

Printer

Our back up printer has had some adjustments and seems to be priming at a more reasonable speed.  We are going to continue to monitor.  Please let Lourdes know if you encounter any further problems with this printer.

 

Instruction Winter 2015

The instruction schedule for the winter 2015 term is now posted.  Handouts are available for clients at the desk.

 

Electronics

Chelsea has created a easy-reference list of our electronics in our staff electronics cabinet. 

All of the circulating electronics can be found in Sirsi under the brief record HSL A/V Electronics. 

All Apple accessories have labels to indicate name and function.

 

RefWorks

All those who have accounts with the  popular citation management software RefWorks accounts for the University of Calgary will  have received notification about the account migration planned for December 18, 2014 at 11:00 AM Mountain Standard Time, with an anticipated downtime of approximately 2 ½ hours.

Lorraine Toews has prepared and distributed a comprehensive reference guide to assist clients who come to the desk with questions about the migration and next steps.

Three are copies of the document for clients at the service desk by station #3 and in the consult office.  The information does include Customer support contact information if clients deed in depth assistance.

LCR Christmas Social

Hawaiian Holiday celebration!

Get into the spirit of the Islands!

Break out your tropical wear and enter our Contest!

Anything wearable goes - Hawaiian shirts, grass skirts, wide-brimmed sunhats and shades

Wednesday, December 17^th

Lunch, 12:00 – 2 :00 p.m.

TFDL Gallery Hall, Main Floor, Taylor Family Digital Library

Holiday greetings from Tom at 12:45 p.m.

We are accepting donations of cash and/or non-perishable Food items for the Campus Food Bank

Tropical dress winners announced at 1:45 p.m.

Voting closes at 1:30 p.m.

You don’t have to be present to win

 

Christmas Hours

The UofC will be closed at noon on December 24^th – January 1^st.  Regular hours resume January 2^nd.

No items will come due over the holiday break.

 

A message from HR:

As we enter into the holiday season we once again have many Statutory Holidays and University Float days that we enjoy.  They are:

 

Statutory Holidays                                                                      University Float Days

December 25, Thursday – Christmas Day                            December 29, Monday   

December 26, Friday – Boxing Day                                         December 30, Tuesday
January 1, Thursday – New Year’s Day                                  December 31, Wednesday

 

Time worked from December 16, 2014 up to and including December 31, 2014 will be paid on your January 9, 2015 pay deposit.  To ensure your pay is accurate all time must be entered by midnight January 2, 2015 and approved no later than 4:00 p.m. on January 5, 2015.

 

 

Inter-hospital Delivery

The last day for sending items out the Knowledge Resource Service Calgary sites via inter-hospital transit, will be Friday, December 19^th.

 

Knowledge Resource Service DDS December dates

Ordering via Docline (ILL):   last day to order Dec. 17
Returning books via Canada post :  last day to return Friday, Dec. 19
Resume Docline on Monday, Jan. 5.

No Docline @ ACH until Feb. 2015

 

Generic Emails

Could staff who monitor the generic email accounts please ensure that a holiday ‘away’ message is added for the 24^th – January 2^nd?

Thanks.

 

Wishing everyone a very joyful Christmas season!

HSL Access Notes - July 21st

Hello Everyone,

 

Notes for the week. 

 

Health Sciences Library Coordinator Roles

As indicated in Susan’s email, effective July 1, 2014 – June 30, 2016

 

Collections Coordinator:  Caitlin McClurg

Communication Coordinator:  Mary Grant

Knowledge Translation Coordinator:  Alix Hayden

Instruction Coordinator:  Lorraine Toews

Public Service Coordinator:  Helen Lee Robertson

 

The staff referral list on SharePoint has been updated:  https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Communications/Staff%20Referral%20List%20July%202014.xlsx

 

Medical Residents

Caitlin has flagged that there will be two resident training sessions on July 21 and 22. The sessions are focused on mobile apps (not a “how to download”, more of how they can be used in clinic.  We may see an influx of activity surrounding the need to get set up with mobile codes. 

·         There is lots of helpful information on the Health Sciences Library Mobile App LibGuide at http://libguides.ucalgary.ca/mobile

·         Residents should sign up for Lexi-Comp access through AHS.  The steps for this are outlined in the  Health Sciences Library Mobile App LibGuide > Select to Mobile Apps tab > scroll down to Lexi-comp.

·         Residents who wish to sign up for  Dynamed code can complete the printed form at the service counter.  This is passd on to Lourdes who will email them a  barcode.

 

Hold Limit Updates

The new hold limit of 100 items applies to all UofC student, staff and faculty.  Hold limit for other types of clients correspond with their charge limits:

UofC - 100

ALUMNI - 50

CHR-STAFF - 50

COMMUNITY - 50

TBCC-STAFF – 50

TAL- 5

Reciprocal - 5

Patient – 25

Ambrose, Bow Valley, and St. Mary's - 50

 

Client Chart Updates

The Client Chart that outlines privileges and  services for our large variety of clients has been updated in SharePoint.  The chart now reflects the new holds limits and the

eligibility of visiting students students/Associates with Alberta Health Services email for full KRS privileges and barcode. 

https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Circulation/Client%20chart%20July%202014.xlsx

 

Exchange Upgrade Session – July 30^th , 2:00 p.m.

As noted in email messages this week:

During the week of July 28th, LCR will be upgraded to Microsoft Exchange 2010.

Learn More:   An information session at Health Sciences Library will be held on Wednesday July 30 at 2:00, room 1460A.  All staff are encouraged to attend.

 

 

HSL Access Notes - June 20th

Hello, 

A few notes to end the week....

Summer hours

Weekends:  We have two more weekends before our summer hours, and weekend closures take effect.

We have had some questions from regular weekend public clients about other study spaces in the building.  I have confirmed with Security and Room Booking services that public are welcome use any of the open spaces on weekends (for example the atrium or On the Go where there are tables), but that other study rooms are not available to the public.

June 30^th /July 1^st:  Please note as well that we are open regular hours with regularly scheduled staff shifts on Monday, June 30^th, but closed on Tuesday, July 1^st for the Canada Day holiday.

 

Computer Commons 1460B

The group using 1460B this entire week will be continuing instruction next Monday and Tuesday as well.    To accommodate this booking and safeguard the software load, the 1460B room will be locked through the weekend, and the routine computer ‘refresh’ has been suspended until after June 24^th.

 

HDL Transfer Prep Project

The barcoding of most of our Health Sciences Library journals continues in preparation for  transfer to HDL.

Many thanks to all the staff involved in this process and to Chelsea for coordinating the effort.

We have made it half-way through the list of almost 1100 titles – congratulations!

The barcoding project will continue so that materials will be ready for transfer when HDL has the capacity, hopefully this August.

We hope to send most of our pre-2005 journals to HDL this summer and the remainder next summer.

 

Interesting IM Chat Questions

·         A question from a POI working at ACH who provided a  ucalgary email who was having trouble accessing online article.    Reviewed both sign in options for client using barcode and pin as well as UCIT login and password.  Still no access.  Assisted client with access, but was able to confirm with HR that in fact the type of POI while eligible for a UC email, was not eligible for library privileges. 

·         A question from a student in Vancouver asking for assistance with a literature search.  Through further conversation librarian was able to determine that the student was actually a UC Distance grad  student and was able to provide assistance.

 

D2L

The new UC content management system, Desire2Learn (D2L) that has replaced Blackboard is now up and running and available through your My University of Calgary portal.  While this is used more by faculty, students and library staff on main campus, it may be of interest to some. There are two D2L sessions coming up in August in our Computer Commons that are geared to Cumming School of Medicine faculty and staff,  but are open to all. 

August 27^th:  Instruction 

August 28th: D2L work time with one-on-one assistance

 

Equipment for AV in 1453-1454-1455 Study Rooms

Earlier this week we had a client ask to borrow the MAC adapter that we have in the service area for overnight loan.   Just a friendly reminder that the keyboards, mice, remotes and MAC adapters  are intended to support clients using the presentation equipment in our library study rooms and not for client use overnight or use outside of the library.  The adapters are also for Health Sciences Library staff needs at any time.

I have confirmed that the AV Services department on the main floor of HSC does have these adapters that can be loaned to UC students, and I would recommend this option for students who need adapters for use outside the library.

 

Parking Passes

There have been staff looking for parking passes a few times over the past weeks.  A friendly reminder to please sign out the passes when borrowing and sign in when  returning so they can be tracked and made as available as possible to all.  Thanks.

 

Group Copy Cards

Our batch of Group Copy Cards that we have available for groups wanting to pay for printing and copying costs through a trust account had become deactivated, since we issue very few of these cards.  This is to confirm that the cards have now been reactivated and may be issued to clients requesting a card and completing the required Interdepartmental billing (IDB)form.

 

Service Receipts and slips

The date due slips for items checked out at station #1 the service desk have been updated to include our own location and phone number for renewals.

As well, hold slips and date due slips can now be printed from station #2.  They will print on 8.5 x 11 paper at the service area printer.  This isn’t the preferred, but is an option when needed.

 

New Limit on Number of Holds

As a follow-up to our last Circulation Supervisors’ meeting on June 4, 2014, there is now a limit of 100 holds for  all of UCALGARY client profiles:

ACADEMIC

ALUMNI

ALUMNIPLUS

ASSOCALUM

CHR-STAFF

COMMUNITY

DISTED

DISTGRAD

GRADSTUDT

HONOURS

PATIENT

RECIPROCAL

RETIRED

SAMPL

SUPPSTAFF

TBCC-STAFF

UNDERGRAD

 

TAL  clients will remain with a hold limit of 5 items.

This change will take effect June 20^th.

 

HSL Access Notes - April 17th

Hello,

 

A few notes before the Easter weekend…

 

Easter Weekend Hours

Many thanks to student assistants Amy and Kathleen who are covering our holiday hours tomorrow, Friday, April 18^th from 10:00 AM – 6:00 PM

 

End of Term

Best wishes to our student assistants, Robin, Jessica, Kathleen, Krystal and Amy as they prepare for finals.

 

 

HOM Guidelines

 A reminder that if a client would like to view items from one of the History of Medicine collections, staff can retrieve one item at a time from the HOM room and sign the item out to the client in Sirsi for in library use only.  Staff should ensure that the item remains sensitized while in use. Clients should return these items directly to staff at the desk.  Staff would then discharge and re-shelve in the HOM room.  More detailed HOM guidelines are available on SharePoint.  Search for History, or go to the Collections Tab > Policies > History of Medicine.

 

Staff Access door to Elevator A hallway

The side emergency/staff exit door leading to Elevator A, is not latching properly, and  needs to be pulled in order to close securely.  Staff using the door are asked to double check that the door is secure.  The problem has been reported and should be repaired soon.

 

Town Hall Meeting

Information about the upcoming Town Hall meeting.  Susan has offered to cover the desk to allow staff to attend. 

It’s time to get the team together again! Please join us on Thursday May 1 from 10:30 a.m. – 12 p.m. in Science Theatre 148 for our Provost Team Town Hall. This is a chance for us to recap the academic year and discuss forward planning. 

Tom is encouraging all staff to attend if they are able to do so.

 

Hold Reminder Notice

Sirsi is now sending out a hold reminder notice as indicated by Mary Jane:  

 

On April 15^th, we started sending out Hold Pickup Reminder Notices to users with University of Calgary items* on hold. The reminder is sent to users who have an available hold that will expire in 3 days, and includes again the pickup location as well as the pickup by date.

   

                      *REMINDER*                

      YOUR HOLD IS NOW AVAILABLE FOR ONLY 3 MORE DAYS

 

You may notice that WorkFlows’ Item Search and Display/Call Number Item/Holds information shows the date of the latest notice in the Notified field. This now includes the date of a hold pickup reminder notice.

 

The intent of this notice is to support our patrons who receive our first notice that their hold is available for pickup, but then may forget to follow-up.

 

Data Pull

We have received notice that there will be a pull of data wiring in the library (likely from the shaft closest to room 1458) in connection with a project downstairs.  We hope this will be done either early morning or evening, but do not expect this to cause too much disruption to regular routines or service.

 

Room 1453

While the AV screen has been installed in room 1453, we are still waiting for a network connection and the LCR imaging of the CPU before this will be available for use.  We hope this will be fully operational soon.

 

Recycle Bins in service area

The small staff recycle bins in the service area and consult office will be emptied by student staff each Sunday.  This will move to Thursday evenings during July and August.

 

 

Wishing all a refreshing holiday Easter weekend!

Mary

 

 

Hello Everyone,

 

A few notes to begin the week.....

 

 

Easter Weekend Hours

Health Sciences Library will be open through the Easter weekend as follows:

Friday, April 18^th                10:00 AM – 6:00 PM  Holiday hours

Saturday, April 19^th          10:00 AM – 6:00 PM  Regular Hours

Sunday, April 20^th             12:00 PM – 8:00 PM  Regular Hours

Monday, April 21^st           8:00 AM – 10:00 PM  Regular Hours

 

Summer scheduling: 

HSL  will be closed weekends during July and August.  Student weekday evening hours will be reduced for the May - August months to 4 hour  shifts, (6:00 PM – 10:00 PM).

 

Staff Sessions at Health Sciences Library This Week

The Military Museums tour:  Either Wednesday, April 9^th or Thursday, April 10^th  pick up at HSC 9:45 AM

Advanced Searching Clinic #2 :  2:30 PM – 3:30 PM

Camtasia 8.3 :  Tuesday afternoon (around 2:30)

 

Toronto Notes 2014

The popular Toronto notes 2014 is available in the medical bookstore.  Health Sciences Library will be receiving its copies soon.

 

DSM-5

There have been a few questions at the desk regarding the online version of the Diagnostic and statistical manual of mental disorders : DSM-5 / American Psychiatric Association.. Health Sciences Library as well as other locations have does have circulating print copies and there is a print version on our reference shelf.

Knowledge Resource Service does have online access through the PsychiatryOnline database.

University of Calgary is in discussions to make the online version available for UC clients.

 

Gallagher Library

Gallagher Library is slated for major renovations this spring and summer.

It will not be used as a pick up location beginning April 21^st, and the library will be closed for renovations effective April 30^th.

Clients will be able to request materials from this location for pick up at other locations.

 

Term Loans

Term loan renewals will bring up a September 15^th due date beginning Tuesday, April 29^th.   Client with term loan items out will receive the first e-mail reminder on this date, the second one on May 12^th.  New Mailman address

 

E-Books

Many thanks to Leslie Potter and Lynda Shelton for the informative and well-attended e-book session on Friday.

Some highlights:  creating an account with providers such as ebrary of clinical key will allow clients to access more functions and features for using these resources.

For more helpful information  refer to the ebrary  libguide at:  http://libguides.ucalgary.ca/content.php?pid=580853

Also, there is a link for  medical and vet med e-book collections right on our Health Sciences Library homepage:  http://library.ucalgary.ca/hsl

 

Training card

I have created a training card that I hope will allow access to University of Calgary resources remotely, for example when training on AHS computers.  Please let me know if you have any problems using this card.

Barcode:  010203072

Pin:  6855

 

Improved Library Access for Sessional Instructors and Post-Docs

A message from Claudette regarding a helpful system change that will improve library access for instructors and post-docs between sessions.

 

As of March 1, 2014 all Academic staff whose appointment has terminated will receive a grace period when it comes to IT account and system access. Academic staff (including Clinicals, Adjuncts and Sessionals) will now retain their IT accounts for up to one (1) year from their appointment end date.

This will give them continued access to:

 

•               Blackboard - so our Sessional staff can prepare course material in advance of their next session;

 

•               Library - to continue research between appointments, or conclude and move research data;

 

•               Exchange email account;

 

•               Faculty Centre - to finalize grades;

 

•               Basic PeopleSoft (HR and Finance) self service - to allow academics to print pay statements and T4 slips and to complete activities such as expense submissions. Note that the grace period for access to the expense module is limited to 90 days;

 

•               eFIN - to allow researchers to view (only) project

 

Varidesk

We have a desk add-on at Chelsea’s desk that allows a staff person to move between standing and sitting postures at a workstation.  It is adjustable to 12 heights and is quite easy to manage.

The desk is currently here on trial.  Those interested are welcome to have a look at the Varidesk over the next two weeks.  Some literature about the about the desk is available in our staff room, or online at:  http://www.fitter1.com/

 

HSL Room Booking system – help

While the HSL room booking system is intended to be a self-serve system for UC clients, with access using their UCIT and password,  there are times when clients encounter login in problems.

We do want our systems to work well for all, and in these cases there are a couple of follow up options for the client.  If there is a login problem, the site will show a pink band across the screen with a link to some troubleshooting help from Paul Pival.  This may help in many cases.  If there are still problems, the best follow up option for the client is to use the Feedback (Zendesk) button on the far right hand side of the screen.   As an exception in these cases staff may wish to book the space on the client behalf while the login issue is investigated.  However we do not wish clients to expect this service on an ongoing basis.  Our preference is to help the client resolve any system issues so that the system will work well for them moving forward,  while still meeting their immediate space needs.

 

Knowledge Resource Service Bookmarks, Signs and Forms

KRS has updated bookmarks, signs and forms to reflect  changes with the logos.   We have requested an additional supply of the new blue KRS bookmarks for the front counter.

All forms can be found on the shared drive as shown below:

R:\Knowledge-Centers\HIN Policy & Procedure Manual\Circulation\! FORMS, INFO SHEETS, LABELS !\KRS New Banner

 1/ KRS Patient intro handout-Update April 1

2/ KRS(UC) Library Registration

3/ KRS(UC)_AHSWelcome-handout

 

Service Area Printer

We had a question at the desk last week from a client wishing to print documents with stapling and hole punching.  The back-up printer does not provide these options, however she was able to select the staff printer in the service area and select the appropriate properties from her print dialogue box to use both options successfully.

 

Some Quick Updates

Extended Room Bookings:  Brian and Leslie will now have the ability to create extended room bookings for clients during evenings and weekends.

 

Commons bookings:  Mary and TerriLynne will be the main contacts now for booking the Commons.   The weeks of June 23 through July 4th as well as the full month of September are tentatively booked for library instruction.  Once instruction dates are confirmed in late June, more space will be released for other clients.

 

Web sliders:  All staff can create (see SharePoint) and Chelsea is responsible for loading.  Backup needed:

 

Flat panels:   Brian, Lourdes and Chelsea can load the slides on the flat panel.  Brain is managing the number of slides, and rotation.

 

Rooms 1453 and 1459:  Will have  back-painted glass boards installed in early April.

 

Printing:  We now have a replacement printer that will be used until our toner comes in for the new back up printer.

 

Evacuations:  To avoid the high traffic flow area in the HRIC by the outside doors, our Health Sciences Library evacuation staff meeting place is being moved slightly closer to the HRIC staircase.  Thanks for the great suggestion, Lorraine B..  

 

Photos:  We are looking for staff and Health Sciences Library event photos.  Staff are encouraged to take photos and submit.  They will be displayed on SharePoint and then stored in UCLASS. Chelsea will coordinate the SharePoint photo display and TerriLynne is organizing and tagging photos in UCLASS.

 

Currents to Backsets:  All 2013 journals are now shelved in the backsets.  Thanks to all who assisted with this project.

 

Journal Project:    We will begin barcoding journals in preparation for a large move to Health Sciences Library in the summer months.

 

History of Medicine Room:   New signage for the LeBlanc, Scarlett and Cruse collections has been installed in the History of Medicine Room.  Collections have been shifted slightly to accommodate the LeBlanc collection and the Mackie ephemera collection that are expected soon.