RefStats at HIN: 2 Week Anniversary Update

Good morning everyone,

Yesterday marked the 2-week anniversary of the RefStats launch at HIN. During this period (September 15th - September 29th), There were a total of 628 questions recorded, with the following breakdowns:

Question Type
Consultation: 6
Directional: 194
Reference: 327
Technical: 101

Question Format
Chat: 5
E-mail: 65
In-person: 481
Phone: 77

Patron Type
AHS: 400
Patients & Families: 195
University of Calgary: 33

The following are a few points/reminders:

a. Please paraphrase questions (no need to write out question in full detail)
b. Answers for directional, technical issues, or commonly asked questions can be left blank. However, do include answers for questions that would benefit the whole (i.e. citation style questions, new resources, problems with accessing databases, etc.)
c. The "Reference Working Group Final Report" (a document circulated by Darlene Warren earlier this month), also included the following brief definitions:
Directional: questions regarding policies or the location of services, collections, and materials
Reference: questions that involve use of one or more resources
Technology (Technical): questions that concern use of technologies...or hardware/software (troubleshooting, equipment, materials, etc.)
**please note that as per the HSL RefStats guide, questions pertaining to bibliographic software (i.e. RefWorks) are to be recorded as reference transactions**
d. At times, the same question can fit into more than one category (i.e. questions surrounding the process of, for instance, requesting after hours access or navigating through a particular resource, would be deemed as reference questions; however, issues surrounding the inability to gain after-hours access, database goes down, etc. are technical questions). All are asked to use their discretion and choose the question type that best fits the situation.
e. Please exercise caution if backtracking and entering a series of questions at once; there were a few instances of several questions entered at once under one question type category, when in fact they differed (i.e. directional vs. reference)
f. On occasion, questions may be fielded from clients that do not fit into one of the pre-determined user categories (i.e. client is not affiliated with U of C or AHS, and is not a patient or family member of a patient). In these instances, the client's affiliation (location) should be recorded in the question box, along with the question.

Windows 7 at HSL

Six machines at HSL now have Windows 7 load. In the new load Office 2003 and 2007 is replaced by Office 2010, Mozilla is updated to version 5 and IE to version 9. These workstations also have a new login password.
The new password will be used on all LCR public computers as they are updated to Windows 7. Generally if machines are turned off and restarted they will automatically login to the desktop, however if a client logs off after a session the password will be needed to log back in.
The new Windows 7 login password: lcr,info2

Citation Management Softward Comparison Chart

Created by a librarian at Carleton University, the charge compares Refworks, Wizfolio, Zotero and Mendelay. I have saved it to the HSL shared drive in the Instruction folder.

Engaging with Library Users

An interesting article forwarded to me by Lorraine Toews. What are we not doing and what do we need to do better??

Duke University: Engaging with Library Users http://library.duke.edu/about/planning/2010-2012/subject-librarian-report-2011.pdf

HSL Access Notes - September 23rd

Hello Everyone,

Timesheets

Due by September 28^th please. It is helpful to receive timesheets a before the end of the month to allow for review and approval before deadline. The system does require an overnight refresh to capture any changes or updates. Please contact HR at 220-5932 or let me know if you have any concerns about the new timesheets or payroll. Regular staff may find printing your balances for each pay period helpful in tracking flex and vacation time.

Vacation Balances

A reminder that vacation balances should be reduced by Dec. 31^st . Staff should have at most, no more than their yearly allotment banked. HR explains that the idea is that if you earn 3 weeks of holidays in one year, you would be taking 3 weeks of holiday each year.

The overall goal is that staff would generally never have more than one full year of vacation banked. Since staff earn vacation time every working day, the question becomes how to best manage to stay under the allotment balance at any one time. Ideally staff would be well under their full year balance by Dec. 31, 2011, so that as they earn additional time through 2012, they do not exceed the full year allotment balance, but still have the amount required for their vacation plans. Staff can check their balances on their online timesheets. Please let me know if you would like additional information.

HSL Hours - Change Considered for 2012

Historically HSL has had Saturday hours as 10 – 6 and Sunday hours as 12 – 8. We are considering making the weekend hours consistent, that is, 10 – 6 on both Saturday and Sunday, beginning September 2012. Any thoughts?

DDS

For the remainder of fall term, on Tuesday and Thursdays, DDS will be staffed from 8:30 a.m. – 6:00 p.m.

New computers and Windows 7

You will see in the HSL workroom that we have received a shipment of over 20 computers and a self-checkout unit from MacKimmie.

Some of the computers will be added to the computer classroom and the public area. The self-checkout unit will be updated with RFID technology and then added to the public area.

Welcome additions!

ITS will be moving to Windows 7 on public computers when they install the new software load. They may be in this coming week to begin the load on some of our public computers by the service area.

It will also be loaded in the computer classrooms when the new computers are installed.

Computer classroom:

Hanger installation: The remaining hangers for the computers in 1460A should be installed on Monday, Sept. 26^th

New computers : The remaining computers will be added to the classroom by early October.

Podium computers an update: Rather than turn off the podium CPUs after each session, it is advised that these machines be left on, similar to all the public workstations. This will allow a nightly refresh and will also ensure that any software loads for instruction purposes are also added to the podium workstations. Please leave these CPUs on. Thanks

Bookings: If you are adding a booking to the classroom calendar, please initial the booking - this helps for follow up. Also if a booking is added during the current week, please let Annly or myself know so we can post the printed updated schedule for the rooms. The posted schedules are used for 'wall management'.

Apple connector: A Connector for an Apple laptop was found at 1460B podium. Does this belong to HSL, to anyone at HSL, or perhaps an instructor? It is currently inside the podium.

Keeping Current

A quick link to the Keeping current blog has been added to the tool bar on both counter workstations at the HSL service desk. Please check the blog regularly to stay up-to-date on current items of interest.

The Access Notes will also be posted to the blog.

Reserves

As noted in the Keeping Current blog last week, we have received updated information from the Wendy Stephens about copyright guidelines and Personal Reserves:

• Instruction or class notes are not considered supplemental materials, and are not able to be made available as Personal Reserve material.
• Professors, "...are allowed to post their slides on BB or Osler if the material in their slides includes only very small portions of a work - e.g. a figure or a chart from a couple of sources, properly cited. We are saying that they must assess risk - to use a link to the figure if at all possible but if not, to use only a small portion of a copyright work which is most likely not commercially available -say an art slide or slides which can be purchased as a set."
• If print reserve material is supplemental, students may make an individual copy for personal research use

**At HSL, please continue to have students sign a form each time they borrow a binder of printed Personal Reserve readings (no need for books). Students may copy items in the binders.

Research Design: There are two courses that have put personal copies of the title Research Design on Reserve, Course 408 and Course 308. If students are asking for this title, please check which course they are in. The 408 copies are 3-day loan and the 308 copies are only a 2 hour loan. Thanks.

New Holds

Implementation of the new and improved hold process that will allow clients to select their pick up location (includes HSL and HIN KC locations), has been delayed until mid October, while transit processes are planned.

Fall classes

HSL will be offering drop-in sessions for EndNote and RefWorks in mid-October. Dates and details for fall training sessions are being finalized and should be posted soon.

Schedule

We are very pleased to have two returning student assistants, and three new student assistants covering our regular weekly schedule.

Monday: 5 - 10: Asma

Tuesday: 5 -10: Katrina

Wednesday: 5-10 Sandra

Thursday: 5-10 Asma/Sandra

Saturday: 1-4 Winnie

Sunday: 3-6 Diana

In addition, we appreciate casual coverage from Alison, Amanda, Kelly, Sajid.

Desk Schedule

Lourdes is working on the October desk schedule. There will be a few changes as noted in Susan's earlier email, and we will continue to monitor the coverage as term gets busier. Staff feedback on how the scheduling and desk coverage is working will be a big help in working toward the best schedule. Please forward any thoughts, questions or suggestions to Susan or myself.

Service Area Items

Notes: If you are leaving a note in the circulation area, please include the date, and your name of initials. If it is a book or item for pick up, please include the date by which the item should be collected. If it is a lost and found item, please note where the item was found, date and initials. Thanks - this will really help when any follow up is required.

Refstats: As Susan noted in a earlier email, questions that are initiated at the desk, but referred to another staff person should not be recorded by the person at the desk, but by the staff person who ultimately responds to the question.

Close Sirsi screens: Could staff please close Sirsi screens once a transaction is complete? This will protect client information, and help avoid any record confusion. Also a clean screen indicates to other staff that the workstation is available for the next transaction. Thanks.

Items to Main Campus: At the moment there are two ways for items to be returned to main Campus. The blue boxes that go through the mail room and take longer to arrive at TFDL, or by same-day courier that goes out between 11:30 and 12:30 Monday-Friday. The empty blue boxes are kept on the cabinet against the wall across from Grace's desk. The wire basket on the same cabinet is for any courier items.

Blue box: regular returns, including items to other main campus branches

Wire basket: (for courier yellow bag): DDS items, time sensitive items (Main campus hold items, hold transfers from HSL and HIN, financial items, Yellow courier bag

PA system/ Microphone: This is now operational and being used to announce closing. The volume has been set by the installers to ensure messages can be heard in closed study rooms.

Confidential shredder: A reminder that any paperwork with client name or information (hold slips, receipts, lists, reports, etc.), should be disposed of in the confidential shredder. Thanks.

RFID

This project continues with tagging of the History of Medicine collection , though this does not include the special History of Neuroscience collection

Audio Digest

Due to overcrowding in the Audio-Digest cabinet, we have found room for the Psychiatric Audio Digest CDs in the wooden microfiche drawers sitting beside the Audio Digest cabinet. We are in the process of updating labelling?

History of Medicine

The History of Medicine (HoM) collection will remain covered in plastic, and closed to external users (unless otherwise arranged)until construction on the HSC roof is complete. We have received 6 boxes of History of Neuroscience items, but will not shelve these until roof construction is complete. Due to temporary placement of plastic please use caution if working in the HoM room.

More plastic is being ordered for emergency leaking/flooding situations.

Seating capacity counts

We are conducting a seating capacity count that began mid September and will continue to month's end. We are counting the number of students in chairs in the library at 10, 2, 4 pm.

Duplicate records

When registering new clients, it is still important to check for duplicate records, in order to ensure any checkouts or holds are transferred and outstanding issues or fines are resolved. However unlike the past where we asked to delete expired UofC duplicate records, we have now been asked not to delete expired UofC records. This includes UofC student, Alumni and staff records. since deleting these creates problems if and when they come back to U of C in another role.

Term loans

We have received positive feedback from clients on the new tem loans. I think it is important to ensure that clients are aware that term loans can be recalled at any time - some seem to think the if the due date says Jan 1st, it is theirs and only theirs until Jan. 1st! If a term loan book is recalled, the client receives an email asking that the book be returned and indicating a new due date - two weeks from the date of the message.

Calgary Learning Centre

We sometimes receive requests at the desk for items belonging to the Calgary Learning Centre, since the holdings of their Professional Collection can be searched through the University of Calgary Library catalogue, which uses the location Calgary Learning Centre Library.

However the Calgary Learning Centre Library is an autonomous, special library. Please note that University of Calgary students, faculty, and staff only may borrow from this collection by visiting their location. UofC no longer transfers items from CLC for UofC clients since the contract with CLC expired in June. Find out more at: http://library.ucalgary.ca/books/catalogue-search-help/clc

Basic Lifesaving (BLS/CPR) Manuals

HSL has received 65 copies of the new CPR/BLS manuals, that are now circulating for AHS staff. Older editions have been withdrawn. If older editions are received at checkin, please pass along to Lourdes for withdrawal. Several copies of the manual have been added to the regular HSL shelves. These copies are for any UofC clients needing the manual. Thanks.

Please let me know if you have any questions, concerns or suggestions.

Hope you enjoy the beautiful fall weekend.

Mary

HIN Web News and Newsletter

HIN Newsletter

I may have already formally or informally spoken with you about an HIN newsletter we are trialing for the next couple of months. The Communications Workteam is going to trial a monthly email newsletter to send to our clients to highlight new products, training sessions, services, etc. In December we will evaluate the uptake of the newsletter and its usefulness in disseminating news to our clients.

Typical Newletter Stories:

• Vendor webinars
• Training sessions
• New service
• Service promotions
• Research highlight
• Knowledge Centre renovation

Do you have any stories from projects happening within your workteams or Knowledge Centres that you would like us to cover?

Our first newsletter will be mailed at the beginning of October. Some topics that we are working on include:

• Open Access week
• Mini-courses and health literacy course
• Review of the Senior’s Fair event
• EBooks at HIN
• New holds and location pickup options
• Resource highlights for Breast Cancer Awareness month

HIN News on the Website

We are still using the website to post timely news to our clients. Types of stories that you will see on our website:

• Holiday closures
• New resources
• Resource down or access change
• New service or service change
• Instruction sessions
• Knowledge Centre events
• Updates to the website

If you have any news to contribute to the website, please send these to Sylvia Santiago for posting or review.

Multiple Mini Interview

Multiple Mini Interview is used for admission into Medical School. We have had two questions from International Medical Graduates this week looking for resources to help prepare. We currently do not have any books in the collection but have ordered several. However because the MMI will be conducted in mid October we may not have anything available in time.

There are websites, a google search of multiple mini interview retrieves lots of sites that talk about preparing.

RefStats arrives at HIN

RefStats is now available at HIN, as a 3-month pilot study (September 15, 2011 - December 15, 2011).

Please remember to keep RefStats open and record transactions during KC opening hours (8:00 a.m. - 4:00 p.m.)

A few things to note:

The RefStats URL:

http://webapps2.ucalgary.ca/~lcrweb/hinLibstats/questionAddForm.do

(please bookmark on your PCs)

Username: hinrefstats

Password: myhinrefstats (please note: case-sensitive)

Please feel free to use the comments option to provide any feedback on problems, issues, suggestions, etc.

Reserves and Copyright

Can a Prof put paper copies of his ppt slides, with some copyrighted material on reserve for his students?

NO, unfortunately. According to Wendy Stephens

"The two key points of Print Reserve is that the works MUST be supplementary readings - e.g. they must not be compulsory reading that students will be tested on or that are integral to the course and they must be composed of less than 25% of required reading pages. I know it is a bit complicated but this is the set of guidelines that AUCC has produced for us and the university lawyer has decided we must use those guidelines.
It does not sound as if this is the case in the scenario you outline.

If material does meet those two criteria, then yes, the material can be put on Reserve and the students are allowed to make a copy for their individual study under the fair dealing exception. It may seem like semantics but the court case we have in Canada makes it very clear that if instructor initiated, it would not be considered fair dealing (as they are essentially asking for multiple copies) If it is supplementary to the course, then the student has the option of requesting it and then making a personal copy and therefore it is considered to meet the fair dealing exception.

They are allowed to post their slides on BB or Osler if the material in their slides includes only very small portions of a work - e.g. a figure or a chart from a couple of sources, properly cited. We are saying that they must assess risk - to use a link to the figure if at all possible but if not, to use only a small portion of a copyright work which is most likely not commercially available -say an art slide or slides which can be purchased as a set."

Useful Guides on copyright

Faculty LibGuide. for Faculty and staff

Update on copyright procedures for the University of Calgary (August 2011) - Summary of new copyright procedures for various types of teaching materials - https://library.ucalgary.ca/sites/library.ucalgary.ca/files/August_1_2011_final_rev_linker_1.pdf

Guidelines for obtaining copyright permissions - https://library.ucalgary.ca/sites/library.ucalgary.ca/files/OBTAINING%20PERMISSIONS%20August%202011.pdf

Database of digital material licensed for use by University of Calgary - the database covers four commonly asked questions.

1. Can I link to it? 2. Can I have a print copy put on reserve? 3. Can I make an electronic copy and load it to Blackboard? 4. Can I have a copy included in a print course pack? http://licenses.library.ucalgary.ca

Citation Linker to search by article or journal title for licensed use - http://library.ucalgary.ca/linker

Persistent links, what are they and how to create them - http://library.ucalgary.ca/services/information-faculty/creating-persistent-urls

AUCC Fair Dealing Guidelines, guidelines for copying material for the purpose of research, private study, criticism or review - http://library.ucalgary.ca/copyright/fair-dealing

UofC Guidelines for using Images - http://library.ucalgary.ca/copyright/images

Placing print materials on reserve - http://library.ucalgary.ca/services/information-faculty/print-reserve-readings

More information is available from our general Copyright web pages - http://library.ucalgary.ca/copyright

Scholar Preferences link has disappeared from Google Scholar: implications for bibliographic management

Hello all,

Unfortunately, the Scholar Preferences link appears to have disappeared from Google Scholar. This feature was instrumental to research pursuits, particularly as it allowed for the direct export of Google Scholar citations directly into a bibliographic software program (i.e. RefWorks).

The Google forum has been contacted regarding this issue. Updates will be provided as soon as more information is gained.

Research Workteam: What did you miss?

Summary from yesterday's Research workteam meeting:

Research roundtable:

A lot of exciting projects coming up this year

• Kathryn and Yongtao are working on a Virtual Interest Group study that is testing the use of Social Media tools to create communities of interest with health care professionals. The two interest group topics are Clinical Practice Guidelines and Patient Safety. The interest groups are using three social media tools: Blogger, Delicious and chat rooms. Results from this study will be presented at the 2011 Grey Literature Conference.
• Susan and Renee are working on publishing results from the HIN user feedback survey. Susan is also starting a project with Helen and Taryn to report the development of information literacy training to the UME students with the goal of publishing in JMLA.
• Marcus and Yongtao are now doing interviews for their embedded librarians project at Holy Cross. Researchers as well as the librarians will be interviewed this fall with questions developed from their service evaluation logic model (presented at the Clinical Librarian conference this summer).
  
• Lots of Systematic Review activity from Heather, Marcus and Lorraine...
• Diane has a few projects on the go: Surveying the use of different programs used for conducting systematic reviews, like reference managers and statistical software and comparing usefulness; evaluating whether it is still useful to search both MEDLINE and EMBASE in HTA reviews by comparing results from EMBASE vs. MEDLINE used the references of HTA reviews to see how many unique results you get from each database

Journal Club

• The Journal Club met to review the guideline critical appraisal tool AGREE II
  http://www.agreetrust.org/
• This tool can be used by guideline adopters or developers alike: Adopters to assess a guideline they want to use or Developers as a tool to help them develop their guideline
  
• Note: that you may also want to check out GRADE as a more in depth guideline appraisal tool http://www.gradeworkinggroup.org/publications/index.htm

Making an Impact

Making an Impact: A Preferred Framework & Indicators to Measure Returns on Investment in Health Research

http://www.afmc.ca/pdf/ROI_FullReport.pdf

September Professional Development Opportunities

Webinars: Courses, Presentations

Acquisitions, Collections and Cataloguing

What: Libraries in a post-print world

When: Sept 13 from 12:00 to 1:00
Where: http://infopeople.org/training/libraries-post-print-world

What: Amazon vs. Apple: eBook platform debate

When: Sept 15 from 11:00 to 12:00
Where: http://oreillynet.com/pub/e/2035

What: Books for boys

When: Sept 15 from 1:00 to 2:00
Where: http://www.schoollibraryjournal.com/slj/technology/webcasts/891714-428/books_for_boys.html.csp

What: eXstensible catalogue: Discovery and metadata management software that empowers libraries to build for their users

When: Sept 20 from 12:00 to 1:00
Where: http://www.acrl.org/ala/mgrps/divs/acrl/events/elearning/courses/eXtensible.cfm

What: Floating collections: Building on your patrons’ horizons

When: Sept 21 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/coll/092111.cfm

What: Acquiring books for your collection through specialised selection and analysis tools

When: Sept 22 from 11:00 to 12:00

Where: http://www.booklistonline.com/GeneralInfo.aspx?id=63

What: YA announcements: Fall 2011

When: Sept 22 from 12:00 to 1:00

Where: http://www.schoollibraryjournal.com/slj/technology/webcasts/891768-428/slj_young_adult_fall_announcements.html.csp

What: RDA and cartographic materials: Mapping a new route

When: Sept 28 from 12:00 to 1:00

Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/cat/092811.cfm

What: SLJ new and forthcoming nonfiction

When: Sept 29 from 1:00 to 2:00
Where: http://www.schoollibraryjournal.com/slj/technology/webcasts/891838-428/slj_new_and_forthcoming_nonfiction.html.csp

What: RDA series (5 webinars)

Recommendations From the RDA Test: Where Do We Go From Here?
RDA and Cartographic Materials: Mapping a New Route

RDA and Music Part 1

RDA and Music Part 2

Cataloguing Law Materials With RDA

When: various begins in August

Where: http://bit.ly/ohaAMp

Digitization, Institutional Repositories

What: LITA: Roadmap to JPEG2000

When: Sept 13 from 11:00 to 10:00 to 11:30 CDT
Where: http://www.ala.org/ala/onlinelearning/management/classes/lita/jpeg2000.cfm

What: Discoverable, available, accessible: Preserving digital content
When: Sept 14 from 11:00 to 12:30

Where: http://www.niso.org/news/events/2011/nisowebinars/preservation/

What: Scan and deliver: Creative user-initiated digitization in special collections and archives
When: Sept 22 from 12:00 to 1:00

Where: http://www.oclc.org/research/events/webinars.htm

Instruction, Teaching and Instructional Design

What: Service learning and information literacy: Models for engagement
When: Oct 4 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/acrl/events/elearning/courses/servicelearning.cfm

IT

What: Endpont-Level security at your library

When: Sept 8 from 11:00 to 12:00
Where: http://techsoupforlibraries.org/events

What: LITA: Roadmap to JPEG2000

When: Sept 13 from 11:00 to 10:00 to 11:30 CDT
Where: http://www.ala.org/ala/onlinelearning/management/classes/lita/jpeg2000.cfm

What: Cloud computing and libraries: The view from 10,000 feet (Education Institute)

When: Sept 27 from 12:00 to 1:00
Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=85&lang=1

What: Return on investment (ROI) in linking on the semantic web

When: Sept 28 from 11:00 to 12:30
Where: http://www.niso.org/news/events/2011/nisowebinars/semanticweb/

Management, Leadership

What: Conversation with leaders series (Education Institute)

When: Sept 20 from 12:00 to 1:00
Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=85&lang=1

What: A primer for new managers

When: Sept 22 from 10:00
Where: http://www.webex.com/webinars/

What: The timely leader

When: Sept 28
Where: http://www.insynctraining.com/complimentary-programs.htm

Public Service

What: Become an expert Google searcher

When: Sept 28 from 11:00 to 12:00
Where: http://oreillynet.com/pub/e/1995

Other PD Sessions

What: Tweet, Like, Link: Creating social media policy for your library

When: Sept 15 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/yalsa/onlinecourses/webinar.cfm

What: Games synchronous trainers play

When: Sept 13
Where: http://www.insynctraining.com/complimentary-programs.htm

What: Location-based social networks

When: Sept 14 from 12:00 to 1:00

Where: http://infopeople.org/training/location_based_social_networks

What: Social media for social good

When: Sept 19 from 11:00 to 12:00

Where: http://nonprofitorgs.wordpress.com/2011/07/14/free-social-media-for-social-good-a-how-to-webinar-for-nonprofits/

What: Career planning: A contradiction in terms? (Education Institute)

When: Sept 20 from 9:00 to 10:00

Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=85&lang=1

What: Nuts and bolts of social media

When: Sept 27

Where: http://www.insynctraining.com/complimentary-programs.htm

MDCN 440

MDCN 440 is the Applied Evidence Based Medicine program taught to 2nd year Undergraduate Medical Education students. Helen and I taught this on August 16 and 30. Some of these students have selected a research option which will require an indepth systematic review search. They may ask for advice on databases and terms. Students have been taught to start with Medline, and update in Pubmed. Embase and Cochrane might also need to be searched, depending on what they want to do.

For Evidence Prescriptions, students generally just need to search medline or pubmed and may be asking for assistance with terms and database selection. Usually these questions involve a drug therapy, but medline/pubmed is usually sufficient. If not much is found, the student should be directed to Embase.

RefWorks-LibGuides at Scholar Portal

Want ONE site that tracks RefWorks problems and resolutions all-in-one-place, rather than trying to retrace e-mail exchanges about specific issues? Here is the LibGuides: http://guides.scholarsportal.info/refworks

HSL Access Notes - September 6th

Hello,

A few notes for new term...

Student staff
Please welcome new student assistant Katrina Kosyk who began training on Friday. Katrina will be covering a Tuesday evening shift.
We are very pleased that Diana and Sandra will both be returning to regular shifts at HSL this term and that Alison, Kelly and Amanda will be assisting with occasional coverage.

Farewell
Student assistant Lelland Reed, who graduated with her degree in Music this spring, and assisted with much of our early summer coverage worked her last shift at HSL this past week.
We would like to thank Lelland for her assistance at HSL over the summer and wish her all the best with future plans.

TFDL
With the opening of TFDL, please direct clients asking about holds at main campus to the main floor of TFDL. TFDL phone numbers have been added to the Frequently Called Numbers list. Thanks Lourdes.

Card and Privilege Issues
We continue to see clients with questions and concerns about unexpected library privilege expiry dates. As noted earlier, while systems settle, we will continue to extend privilege to September 30, 2011 for those students who have recently graduated, and to January 31, 2012 for those students currently registered.
If you are extending the privilege, please add a note to the Extended Info screen in their Sirsi record, indicating that you have changed the expiry date manually. Please flag any of the problem card situations for me. Thanks.

Term Loans at HSL
Term loans of HSL items, for UofC graduate students, staff and faculty have now gone live!
· Please let me know if there are any concerns or questions, or if you notice any issues with the system. Also, please pass along any client comments to myself or Susan.

Reno
Lights: Project crews are making progress with the lighting problems. Lights are back on in 1459.
Art: Art moved from MacKimmie, has been hung in several areas of the library.
Coring: Final placement and coring for the round tables is scheduled for 5:30 a.m. tomorrow morning.
Entry: Work continues with the entry doors and gate.

Rooms
1481A has an extended booking until Sept. 14th, so should be locked when not in use.
1458: This room has not yet been completed so is not yet in the online booking system. Clients may use it on a first come, first serve basis for the time being.
1459: This room is meant for staff use, so is not in the online booking system. Staff may book this for meetings through Annley.

CPR/BLS
The new BLS(CPR) manuals for the Compulsory Education collection have been received, but will not be put into general circulation until September 15th. Re-certification sessions scheduled after September 15th, will be based on the new manual, so we may need to clarify with clients asking to borrow the manual when they expect to take their re-certification. If their session is scheduled before September 15th, they need the older manual, if after September 15th, they should borrow one of the new manuals.

RFID
Thanks to all staff, especially student staff who have made excellent progress on this project through the summer. The project is well into the WY call number range.
Once the RFID project is complete and the RFID Gate is operational, we will be moving to RFID circulation of items. This will involve one process for both circulating and sensitizing/desensitizing items.
Once this happens, we will be getting rid of our magnetic sensitizer using the workstation closest to the POS as the the main station for all item circulation.
We will continue to use the second counter station for other types of client transactions.

New Books
We have received quite a number of new books this past week. Most are on display on top of the shelving unit in front of the library. If you are looking for a newer book that does not appear to be in the regular stacks, you may find it on display. Clients are welcome to borrow any of the items on the new book display.

Reserve – update
Brian passed along this information from Rob Tiessen…
Section 16 (d) of the AUCC Fair Dealing Policy (Copyright) requires that students sign a form every time that they use a photocopied Reserve reading indicating that they are using it for research, private study, review, criticism, or news reporting.
Copies of the form are now sitting on the shelf beside the personal Reserve readings. Please have students sign one of these forms every time they sign out a PHOTOCOPIED Personal Reserve reading. These forms do NOT need to be used for personal Reserve BOOKS.
Apparently, we don’t need to indicate which reading or readings the student is using. The student just needs to sign the form.
*** Update: There has been a change of plan regarding keeping the signature form for photocopied reserve readings. Wendy would now like us to keep the forms until the first business day of the next month.
For example, we can shred the September forms on Monday, October 3.

At this time we only have two courses with photocopied readings on Reserve: MDSC308A (Health & Society) and HTST493.38 (History of Medicine and Health Care).
Please let Brian know if you have any questions or comments regarding this new procedure.

SPSS
This popular statistical software has been on our Computer Classroom computers for several months while the bioinformatics Lab was being repaired. Since the lab is scheduled to be up and running again, we will be losing the SPSS program from our Computer Classrooms. We can request that this be loaded for UofC instructional sessions only. Please let Annley or myself know if you require SPSS for any training sessions.

Please let me know if you have any questions, concerns or suggestions.

Mary