HSL Acess Notes - July 31st

A few notes for the end of the month….

 

 

Summer Scheduling

With staff enjoying well-deserved vacation time over these summer months, our service desk schedule is far from usual!  We are single staffing more often at the desk and staff may be asked to offer back up assistance at times.  Many thanks to all who have been so willing to offer this extra coverage at the desk.  The desk schedule should be up to date and staff are encouraged to check this daily in SharePoint.  Thanks so much.

 

 

Zendesk

It is nice to know that any IT related issues with our library computers can all be directed through our LCR IT zendesk email : itshelp@lcrit.zendesk.com

 

 

 Exchange Upgrade

 

·         Login at your desktop:  No need to worry about typing in any domain prefixes.  Just login with your login name and password!

·         Login at service desk station #3:  The first time you login to this station (just use login name and password), the system will go through the upgrade process.  You should  see the computer updating , with status bars showing on your desktop screen.  Please allow the system to work through the upgrades – it could take some time (up to 40 minutes or so but likely much less).  This includes student assistants logging into this station.

·         Login to webmail at:  mail.ucalgary.ca  or…

·         Login to webmail through MyUofC:  When the “please select your mailbox type” window appears, use the drop down menu and select New Exchange Environment (for migrated users only).  You may need to authenticate once again, but then you will be in the updated webmail version that has some much improved functionality.

·         Calendar Overlays:  Under the overlay the calendars heading, it outlines how to do this. (Unfortunately it only works on the desktop version of Outlook)

http://office.microsoft.com/en-ca/outlook-help/view-calendars-side-by-side-or-overlaid-HA010354941.aspx

·         Shared calendars are now available in webmail.  This means that when logged in at Station #3 at the service desk, Computer commons availability can be checked and space booked!  

·         SharePoint:  Have you checked you SharePoint login?

 

 

 

Moneris Upgrade

I have just heard that a Moneris upgrade may be coming soon.  More details to come.

 

Memo from Distribution Services

In an ongoing effort to provide accurate mail delivery throughout campus and to prevent delays, Distribution Services would like to remind each Department that all internal mail requires the following information on the envelope:

·         Name

·         Department

·         Building and Room Number

·         It is the sender’s responsibility to address internal mail correctly to prevent delays.

 

Clocks

 The clock in the public service area is losing time and has been reported.

 

I will be away tomorrow, but wish all a lovely holiday weekend.

See you on Tuesday!

Mary

HSL Access notes - July 25th

Hello Everyone,

 

 

A few notes for the week….

 

Exchange Upgrade

Email Upgrade Update

 

As previously communicated, we are participating in the university-wide Microsoft Email Upgrade initiative happening next week.

Health Sciences Library computers will be upgraded the evening of Wednesday, July 30^th.

Going on holidays?

If you will be holidays or away from the office during this upgrade, please restart your computer, do not login and do not shut down your machine prior to your absence as it must be left on for the upgrade.

 

Email and Calendar Online

Did you know you can access your email and calendar online?

 

Pre-Upgrade:  Check your email online at exchange.ucalgary.ca

 

Post-Upgrade:  Check your email online at mail.ucalgary.ca

 

Information session

An information session at Health Sciences Library will be held on Wednesday July 30 at 2:00, room 1460A.

 

 

LCR State of LCR Address

 

All LCR staff are invited to join Tom Hickerson in the TFDL Gallery Hall on Thursday, July 31^st for a State of LCR update. 

Two sessions will be offered:

 

Session #1

12:00 – 12:45 pm

 

Session #2

1:00 – 1:45 pm

We hope as many Health Sciences Library staff as possible can attend.

 

Donation Review

Barb Ellis will be here to do the next round of donation appraisals this coming week.  The donations are on a marked shelf in the staff area.  

 

HDL Project

Amazing but true… the HSL project is now processing “P” titles and the end is in sight.  Many thanks to all who have worked so hard and long on this comprehensive project.

We do not have a firm date for the transfer of the physical issues to the HDL yet, but once we do, we will be ready!

 

Client Fines and Blocked Records

Once a client fine reaches 10.00, the record will be automatically blocked from further circulation type transactions such as renewals or checkouts.  UC clients will still have full remote access to online resources.

It is preferred for clients to clear their fines completely whenever possible, but if this is difficult for the client,  reducing below 10.00 will allow them to borrow or renew items.  I am also always open to discuss situations that call for exceptions to the rules.

 

Neonatal Resuscitation (NRP) titles: Alberta Health Services and UC copies

We have copies of this title both in the service area (specifically for Alberta Health Services clients) and the main stacks (for UC clients). 

It is better for UC clients to borrow one of the NRP titles from the main stacks, since these will act like any UC library book and can be renewed online as long as there are no other holds.

The copies in the circ area are flagged in Sirsi for Alberta Health Services staff.  If a UC student client wishes to borrow the Alberta Health Services copies, for example  if no others are available, this can be done, however staff will need to enter an override to allow the transaction to be processed in Sirsi.  It is important for staff to inform the client that they will need to phone in to renew due to the override required.  Of course if clients have any trouble renewing they can always call us for assistance.

 

Mary

HSL Access Notes - July 21st

Hello Everyone,

 

Notes for the week. 

 

Health Sciences Library Coordinator Roles

As indicated in Susan’s email, effective July 1, 2014 – June 30, 2016

 

Collections Coordinator:  Caitlin McClurg

Communication Coordinator:  Mary Grant

Knowledge Translation Coordinator:  Alix Hayden

Instruction Coordinator:  Lorraine Toews

Public Service Coordinator:  Helen Lee Robertson

 

The staff referral list on SharePoint has been updated:  https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Communications/Staff%20Referral%20List%20July%202014.xlsx

 

Medical Residents

Caitlin has flagged that there will be two resident training sessions on July 21 and 22. The sessions are focused on mobile apps (not a “how to download”, more of how they can be used in clinic.  We may see an influx of activity surrounding the need to get set up with mobile codes. 

·         There is lots of helpful information on the Health Sciences Library Mobile App LibGuide at http://libguides.ucalgary.ca/mobile

·         Residents should sign up for Lexi-Comp access through AHS.  The steps for this are outlined in the  Health Sciences Library Mobile App LibGuide > Select to Mobile Apps tab > scroll down to Lexi-comp.

·         Residents who wish to sign up for  Dynamed code can complete the printed form at the service counter.  This is passd on to Lourdes who will email them a  barcode.

 

Hold Limit Updates

The new hold limit of 100 items applies to all UofC student, staff and faculty.  Hold limit for other types of clients correspond with their charge limits:

UofC - 100

ALUMNI - 50

CHR-STAFF - 50

COMMUNITY - 50

TBCC-STAFF – 50

TAL- 5

Reciprocal - 5

Patient – 25

Ambrose, Bow Valley, and St. Mary's - 50

 

Client Chart Updates

The Client Chart that outlines privileges and  services for our large variety of clients has been updated in SharePoint.  The chart now reflects the new holds limits and the

eligibility of visiting students students/Associates with Alberta Health Services email for full KRS privileges and barcode. 

https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Circulation/Client%20chart%20July%202014.xlsx

 

Exchange Upgrade Session – July 30^th , 2:00 p.m.

As noted in email messages this week:

During the week of July 28th, LCR will be upgraded to Microsoft Exchange 2010.

Learn More:   An information session at Health Sciences Library will be held on Wednesday July 30 at 2:00, room 1460A.  All staff are encouraged to attend.

 

 

HSL Access Notes - July 11th

Hello Everyone,

 

A few notes for the week...

 

Staff Vacation Coverage

With TerriLynne away for the next two weeks, Chelsea will be handling any key requests and monitoring reserve email.  I will forward any outstanding supply items that arrive during this time.

 

SHC hold Pick Up location

 In response to client requests at SHC, Knowledge Resource Service site at South Health Campus is now ’live’ as a pick up location in Sirsi.  This means that clients at SHC will no longer need to request UC items through the outreach service, but can place holds in the system and select SHC as the pick-up location.  The item will be delivered to the SHC Knowledge Resource Service site, and clients will be able to pick up at the site Monday – Friday between 8:00 AM – 4:00 PM.

Please let me know if there are any questions or concerns with this new service.

 

Visiting Students at AHS locations

Further to some questions regarding how visiting students at AHS locations are covered by the agreement, we can confirm the following update:

If a visiting student at AHS has an AHS email, they are eligible for full library access through KRS.  Staff would register them with a barcode, enter a ‘CHR- staff’ profile in Sirsi, and enter a unique expiry date to match the period of their affiliation with AHS.

This is a change to our previous practice of issuing Complimentary Community ‘borrowing only’ cards and privileges. 

If visiting students do not have AHS email, then we would proceed by issuing Complimentary Community ‘borrowing only’ cards and privileges.

Please let me know if you have any questions.

Thanks.

 

Facility

·         Painting in 1453, 1454 and 1456A is now complete.

·         Clock in staff room has been removed for maintenance.  It appears that it may need to be replaced.

·         The Current Periodical shelving has been reduced by one bay.  The shelving is stacked against the wall in the area and a request for removal has been submitted.

 

HDL Project

The final carts of titles beginning with ‘J’ have been pulled.  That leaves only three ranges of journals to go! 

We hope that the physical transfer of the issue will begin soon.  Many thanks to all of the project team who have been processing up to 8 carts a day!

At the moment we are still waiting for confirmation from HDL regarding summer intake scheduling and capacity.   However this summer we expect to be sending all pre-2005 journals of titles that have closed dates prior to 2005.  That will still leave some pre- 2005 journals on our shelves.  These will be prepared for transfer and sent to HDL  as time and capacity allows within the coming year.

 

Boxes in Storage Room

There is a build-up of empty paper boxes in the HSL storage room.  If anyone requires boxes please help yourself or let me know, otherwise most they will be recycled by the end of next week.

Thanks.

 

Wishing all a Happy Stampede weekend!

Mary

 

HSL Access Notes - July 7th

Summer Schedule

With our summer schedule now in place for July and August, this was our first weekend closure for the summer.

Our Health Sciences Library bookmarks now note our summer weekend closures (thanks for the update Chelsea), and our voicemail at 220-6855 has been updated as well.

 

Painting in 1453, 1454, 1456A

The whiteboard walls will be painted in 1453, 1454 and 1456A this week.  The rooms have been reserved for the work from Monday through Thursday, though there may be some availability for clients during this period.

The pencil rails should also be installed in 1453 and 1459.

 

Medical Residents

The medical residents began their program July 1^st and we have seen a number of these clients at the desk this week with card issues.  Often this is caused by information not feeding into our Sirsi system properly.  Please flag any of these issues for me for further follow up.  In the meantime if these are residents, please update their records to gradstudent Sirsi profile, with expiry of 9/30/14.  Please ensure that all email/address information is complete, and enter a Note indicating your manual updates to the record.  We hope that the system will update once all information is received.  Thanks.

 

Computer Commons – July 7 – 9

Our computer commons will be booked once again this coming week on July 8^th and 9^th for full day classes.  The software load will take place on the afternoon of the 7^th, and the doors will be locked the evening of July 7^th and 8^th.

 

Supplies

The latest order of supplies have arrived at Health Sciences Library and are being distributed to Knowledge Resource Service sites.  Staff are asked to use the online OfficeMax catalogue when placing orders since this provides the most up-to-date product codes.  https://www.officemaxcanada.com . Thanks.

 

SHC

We are currently testing SHC as a hold pick up location in the Sirsi test system.  We hope this will be ‘live’ soon.  Watch for further details.

 

Elevators/directions

The HSC elevator letter assignments have changed.  The directions to Health Sciences Library in our webpage have been updated.  A copy of the n our Foothills Campus Elevator Wayfinding Map is on the front service counter with our map of Health Sciences Library.  It can also be found at :  http://medicine.ucalgary.ca/files/med/UC_FoothillsCampus_ElevatorLocator_12JUN14.pdf

 

Copier in HMRB Hallway

Had an interesting call this week from a staff member working in HMRB asking for their passcode for the copier in the HMRB hallway!  As it turns out, this photocopier, that you can see at the end of the HMRB hallway when you exit our back Health Sciences Library door, has been converted to a staff only copy machine that requires a staff code.  There is a huge poster on the wall by the machine indicating that staff must go to their department coordinator to get their passcode, but below this it mentions that students can do their copying at the Health Sciences Library and it gives our contact information.  So if you get a question at the desk about the HMRB copier codes, please direct staff to the department, and students may use our copiers with their Unicards.

 

Hope all enjoy a great ‘Stampede’ week!