Hello Everyone,
A few mid-week notes …
Away
I will be away on vacation, January 27 – February 11th
inclusive.
Phone Update
Yoojin’s phone is now fully operational. She can be reached
at 403-220-8099. The staff contact lists have been updated in SharePoint.
Welcome to New Student
Assistant
Please welcome new student
assistant Krystal Le, who began training at Health Sciences Library last week
and will be covering our regular Tuesday evening shift.
IM Chat – Expanded Service
We have rolled out our expanded IM
service evenings and weekends! Staff are reminded to add IM questions to
Refstats.
AV Project in study rooms
1454 & 1455
1454 and 1455 are booked for AV installation Tuesday –
through Monday. We are trying to keep the AV update a bit of a surprise,
so if students are asking why the rooms are blocked, please just let them know
that something new is coming. The rooms will be kept locked when
installers are not on site. The key for the rooms is the AH7
key. There is a copy of AH7 key the service area key box while the work
in the rooms is underway for ease of access.
Reserve Collection
There are a few Reserve titles that are not yet
available at HSL, but are on order. In some
cases TFDL may have a copy. Course reserve
information is is filed (by course number) in the cabinet behind the service
desk.
If follow up is
required about a Reserve item, please speak with Brian ,
SharePoint
We are now testing a new shift
report template saved in SharePoint. All staff can view the evening and
weekend shift reports under Documents >Shift Reports.
Military Museum Items
If University of Calgary library
items belonging to the Military Museum location are received at Health Sciences
Library, they should be returned to their home location via TFDL.
Key Control
TerriLynne is now the main contact
for Health Sciences Library key requests and inventory. Thanks
TerriLynne.
Knowledge Resource Service
Location Acronyms
We had an interesting time
recently with two Knowledge Resource Service locations that have very similar
acronyms.
Do you know the difference between
SHC and SCHS?
· SHC : South Health Campus (the new hospital, 4448
Front Street SE)
· SCHC: South Calgary Health Centre (31 Sunpark Plaza SE, Calgary)
Staff are asked to double check client locations and
addresses especially when sending outreach requests.
Pick Up Stats and new Sirsi Process
Items that are found on tables, desks and shelves in the
library are generally collected by student assistants and numbers recorded for
our “in house use” statistics. This has always been a manual count,
however we have now begun to use the ‘Mark Items as Used’ function in Sirsi to
scan and record all items with a barcode that are collected. We will
continue to count journals that do not have barcodes manually.
Visit
Garrison Collection on Touch Table
The Garrison collection, a core part of the Mackie History
of Neuroscience collection is now on display on the Touch Table. There
are over 20 items now showing in the HOM Bohemian Bookshelf. Thanks
Chelsea!
Hslcirc email
With the removal of the Campus Photocopy webpage (this
service is now offered through ILL), the hslcirc email address is no longer
posted publically. It will continued to be valuable for internal
use only. This is the email that receives all the Sirsi reports related
to holds, fines, final overdues, etc.
On the Go – Update
The UC is removing the Quick Cuisine and Baja food services
outlets and adding an Extreme Pita outlet. During construction (January
13 – March 17), the Starbucks will remain open and Chartwells
will continue to offer a reduced Quick Cuisine and Baja menu. Please
visit On the Go for more information.
U.S. currency
As directed by LCR Finance, if a client would like to use
U.S. currency for a transaction at the desk, we can accept, however it would be
at face value. That is $20.00 U.S. = $20.00 CAD.
Interesting
Client Situation of the week...
Client: I can't access this article - can you
help? The article is not online or in print - I tried ILL request
form, but was blocked (error message).
Follow Up:
- Checked UofC access numbers - OK,
- checked email address loaded in Sirsi -
yes.
- Found client had fine that was blocking access.
- Client paid fine, then ILL staff were able to reset
Relais access and we submitted request successfully.
- If ILL staff were not available to reset, the system
would automatically reset after noon on the next business day.
