Showing posts with label wifi. Show all posts
Showing posts with label wifi. Show all posts

Friday, June 6, 2014

HSL Access Notes - June 6th


Hello, 

A few notes to begin our busy month of June….

 
Lost and Found

A number of items from our HSL lost and found were taken down to the HSC info/security desk this week.  This included two ladies sweaters, a black North Face rain jacket and a large men’s watch (silver with blue face), and Samsung cell phone with a white cover found at self-check.   If clients are looking for these, please direct them to the info desk at the north entry.  Thanks.

 

Textbook of Neonatal Resuscitation (NRP)

The NRP texts in our AHS compulsory ed collection continue to be very popular and in high demand at certain times of year.  Recently we have seen some of these items returned without their DVD discs and others returned with damage.   Staff are asked to take special care when discharging when these titles to note these types of situations. 

·         If any damage or missing discs are noted, this should be flagged for service staff follow up. 

·         If a client returns a damaged item at the desk, we can let them know that the University of Calgary policy states that clients are responsible for replacement cost of a book in cases of loss or damage.   If the damaged item can no longer circulate, they would be contacted about billing.  Once a client pays for a damaged book they can then take possession of the damaged item, and it is withdrawn from our collection.

 

ACH staff

Melanie Belliveau will be covering the Information Specialist position at ACH until October 2014.


KRS items

A reminder that all books being returned or transferred to KRS sites should be checked out on the HSL transit card  and desensitized before being placed on the transit shelf.

 UCLASS

As HSL Records Coordinator, TerriLynne is continuing to do some work with our HSL files.  This week Karen Buckley from University Archives was able to visit HSL.  She was impressed by the Health Sciences Library approach to UCLASS file transfer project and the extensive work Sara had done.  Karen also provided some helpful information to answer some of our questions about some specific files and  recommended a few updates.  Please note the following updates to our HSL shared drive files:


Faculty Medicine Library council   move from AD 300 to  GV 700

Dartmouth  move from AD 300 to CR 175

HOM files  move from AD 300 to CI 050

Org charts from AD 300 to GV 540   - also asked that all charts be kept for permanent reference (will be archived)

Reference training and Reference meeting minutes – move from AD 300 to AD 500

Annual Health Sciences Library reports  move from AD 300 to GV 700

LCR Report – move from AD 300 to GV 700

Suggested that all stats (circ, collection, instruction and DDS, etc.) be filed in CI 050

Safety Warden move from AD 500 to GV 610

 

Wireless Access

There are two wireless networks at UofC:  the AirUC and the AirUC secure.

Bottom line is that AirUC secure is for UC staff, students and faculty and AirUC is for all others.

AirUC-Secure is the preferred university wireless connection for University of Calgary clients requiring mobile access to the Internet. Please note, a valid IT username and password (IT Account) is required to connect to the network.

The AirUC Wireless Internet service is the unencrypted wireless local area network at the University of Calgary that provides users and visitors with network connectivity. Guest wireless access is available to all visitors to the UC.  Clients (this would include Alberta Health Services clients) can register for  guest wireless access by setting up an eid online and having staff activate this account by phoning the tech desk at TFDL. Procedures for this are outlined in the binder at the service desk.  Clients using AirUC would not have access to UC online resources on their laptops in the library, though all members of the public can access all online resources on our Health Sciences Library public computers.

Wireless Eduroam Access

I know some of you may be familiar with the Eduroam wireless network.  This is a service that could be of interest to staff or students travelling to other university institutions, or could be another wireless option for visitors to HSL from other institutions.

Eduroam (EDUcation ROAMing) is a wireless network service that allows students, staff, and faculty from participating educational institutions internationally to securely access the Internet while visiting other member universities. Users simply use the credentials from their home institution to access the Eduroam network.

UC Clients:  It is recommended that faculty, staff and students set up and test their computers at their home institution first to make sure that they work before travelling to the partner institution. Once it is set up, they will have wireless access to any eduroam-enabled institution in the world.

More info for UC clients who would like to set this up at:   http://www.ucalgary.ca/it/networks/eduroam

 

Visitors:  Visitors to HSL form other universities who have this already set up would not need to set up a UC eid for guest wireless, but would be able to access wireless service through the Eduroam network rather than using AirUC.  If this is not already set up, they can access info about set up through a quick search for Eduroam on their university website.   We would always also still offer the UC eid option and some clients may still opt for this.  I did have a Western university student today who, while somewhat interested in the information about Eduroam, really just wanted the  set up a UC eid and that option worked well for them.

Please let me know if you have any questions. Thanks

 

Contact Info

As Christie had mentioned to KRS staff, in light of last year’s June emergency situations, it is important that emergency contact information is kept up to date.  I would like to ask everyone to please check our emergency contact list:  https://spse.ucalgary.ca/sites/HSL/Shared%20Documents/Communications/Emergency%20Calling%20Tree%20May%202014%20TM.xlsx

Please send any updates to TerriLynne.

Statistics Reports

Statistics reports can be directed to Mary McConnell , LCR Administration, 6th floor, TFDL for the time being.

Have a pleasant weekend!

Mary

Friday, May 24, 2013

HSL Access Notes - May 24th



Hello,

A few notes for the week…


Town Hall Updates
Staff are encouraged to attend the series of presentations being held over the next few weeks if operationally possible. 

Gathering of the Provost’s Team:  May 29th from 8:30 – 11:30

Strategic Directions for Libraries and Cultural Resources (developed through the Balanced Scorecard initiative)
Presented by Mary McConnell and Susan Powelson
Session #1
Thursday, May 30,  2013
TFDL 440B
9:00 – 10:00 a.m.
___________

Session #2
Monday, June 3, 2013
TFDL 440B
1:00 – 2:00 p.m.
__________

The Budget, Balanced Scorecard and Strategic Planning
Presented by Tom Hickerson

Monday, June 10, 2013
TFDL 440B/C
Session #1 – 10:00 – 10:45 a.m
Session # - 11:00 – 11:45 a.m.
___________

New Structure and New Administrative Assignments
Presented by Tom Hickerson

Wednesday, June 12, 2013
TFDL 440B/C
Session #1 – 1:00 – 1:45 p.m.
Session #2 – 2:00 – 2:45 p.m.
__________

Engagement Survey Follow-up
Presented by Tom Hickerson

Thursday, June 13, 2013
TFDL 440B/C
Session #1 – 1:00 – 1:45 p.m.
Session #2 – 2:00 – 2:45 p.m.

Holiday Schedules
With many staff away for conferences and holidays over the next few months, we will be single staffing much of the time at the service desk.  The desk schedule, in SharePoint, has been updated for the months of June – August.  Staff are asked to review the schedule, especially as the coverage will change as staff take their time off.  Please let me know if you see any issues.  I will be away to visit my mom in Quebec from June 3 – 18 inclusive. 

New Computers for Computer Commons
50 new pc’s will be installed in the Computer commons in June.  The first batch will be installed on Tuesday, May 28th.   The PC’s will have Endnote 7 loaded for instructional purposes. 

Microfilm Scanner/Printer
The microfilm scanner/printer will also be installed in June.  Watch for more details.

Keys
A number of staff have contributed to updating our key inventory and management.  Many thanks to Leslie, Sara and Chelsea! 
Chelsea has completed a re-organization of our keys into three key boxes:
Service Key Box:  Located in the service area and holds keys needed in the service and public areas, as well as a key to the master key box.  A printed master list for this key box is in the Operations Manual (white binder on Brian’s desk), and it is also in the shared drive.
Administrative Key Box:  Small box in the administrative assistant’s cubicle.  Contains keys to Susan and Mary’s offices.
Master Key Box:  Larger box in the administrative assistant’s cubicle.  Contains all remaining inventory of keys.
Inventory (which key fits which door and how many do we have)  and key management (who has which keys) spreadsheets are saved in the shared drive.  UCLASS:  Administration:  Office Support: Key List
Chelsea has agreed to be the contact for key management requests.  If you need to return keys or request new keys, please contact Chelsea.

Resident Remote Access
We recent had a group of residents experiencing problems with their remote access using their UCIT logins recently.  LCR System staff advised that they could still gain remote access using their barcode and pin numbers on the ONEcards.

Currents
The 2013 current periodical titles are being shifted on the Currents shelves.  With recent cancellations, we will be able to condense our display and remove a bay from the unit.

2002 – 2003 Periodicals to HDL
The 2002-2003 issues of about 50 of our current titles have now been processed for transfer to HDL.  Some of the issues that already have copies in HDL from other sources have been withdrawn.

Computer in Consult Office
The computer in the consult office has been updated.  Rather than log in using a generic log in, staff can log in using their individual log in name and password.

Meeting Room bookings at TFDL
If you need to book a meeting room at TFDL, please contact Brenda MacDonald (brenda.macdonald@ucalgary.ca) or Alessandra Bauer Mello (abauerme@ucalgary.ca).

Service Area Updates
The  hold folder with information about holds that are not on the shelf is now being kept on Chelsea’s desk.  Chelsea is providing the follow up.
The History of Medicine sign in sheet is on a clipboard in the cabinet behind the service counter just below the card binders.
The Lexi-comp and Dynamed code sign up forms are now in a Lexi-Comp folder in the drawer behind the service counter with other service area files.

WIFI Signal in HSL
Our HSL WIFI signals have been tested recently and found to be low in the individual study rooms due to the number of walls and interference.
The technicians have provided the following info:
Options for our users:
a) relocate the device -  the farther you are from the router, the weaker the signal
b) consider using a dual band (range extender) on your device; replace your laptop's PC card-based wireless network adapter with a USB wireless network adapter
c) Try changing your wireless router's channel through your router's configuration page to see if your signal strength improve; in Canada, these channels are 1, 6, and 11.

Users can e-mail ITS to ask for individual technical assistance: itsupport@ucalgary.ca

Please let me know if you have any questions, concerns or suggestions.
Mary