HSL Access Notes - Feb. 6th

Hello,

 

A few notes for the week……

 

 

Engagement Survey

A reminder that all staff are encouraged to complete the staff engagement survey.  LCR has had an above average response rate in the past, and the information provided in the surveys does is used for strategic planning at a campus and department level.   It takes about 20 minutes to complete.  Thanks.

 

Sliders

Have you had a look at our HSL sliders on our webpage lately?

Remember, if clients are asking about anything they see on a slider, they can click on the slider to take them to a page for more detailed information.

The RefWorks slider directs clients to the session registration calendar, the UptoDate  slider directs them to the Mobile app LibGuide, the resources sliders directs them to the catalogue records, etc. 

 

SP 2013

HSL staff, don’t miss out on the SharePoint 2013 roll-out and hands-on calendar session.  Everyone will get to use the new and streamlined calendars and processes.

Join us on Tuesday, February 10^th at 2:30 in 1459 for some fun, and exciting next steps with SP 2013.

 

 

Electronics

The Mac adapters that we have at the service desk are intended for use in the library only to support technology in the study rooms.  Clients using the rooms outside of the library can request that type of support through AV services.

 

Room booking System Update

Our room booking system allows students, staff and faculty to book up to two hours per day for a total of 3 hours in a 7 day period.  In one of our recent system changes, it appears that the limits had been changes to allow longer bookings during the day.  The 2 hour per day limit has been reset.  If clients are wondering why they could book 3 hours a day last week and only 2 hours per day this week, it is due to this glitch.  The 2 hour limit per day is to try to ensure that as many students as possible can use the space during open hours.

 

Students and  ucalgary email

We have seen quite a number of students with overdues on their term loans recently.  We believe in many cases this has to do with the change UC made this past fall that required that all official UC email was directed to ucalgary email addresses only.  In many cases students may not be checking their ucalgary email (for example those with ahs emails).

These renewal messages are continuing to be sent, however according the UofC policy, all official UC email is now directed to clients' ucalgary email address effective October of 2014.  If clients do not check this email account regularly, we would recommend that they set up email forwarding so that mail sent to the ucalgary email is directed to an account you check regularly so that you will continue to receive all library notifications.

 

HOM display

History of Medicine Days held in the HSC, are coming up the first weekend of March.

In connection with this, HSL will be hosting a special AHS sponsored travelling exhibit on the history of vaccination and immunology.

 

“AHS Archives has partnered with Public Health and Communications to respond to this timely issue to create a travelling exhibit that explores the history of epidemics and vaccination in Alberta. Thanks to a  generous  grant  from  the  Alberta  Museums’ Association, the AHS Archives has  been able to draw on the AHS archival collections of medical artifacts  and  historic  photographs.     This  exhibit, Titled  “A  History  of  Epidemics,  Vaccines  and Innovation”, presents  an  engaging  and  informative  story  of Alberta’s response to the threat of disease, profiling notable physicians and discoveries from across the province.”

 

This is a tabletop display that will be featured at HSL the first week of March, and will be set up in the area where the Touch Table lives.

 

IM Chat and Sound on Station #3 

A reminder when logging into IM chat at station #3 at the service desk, to also check the station sound volume.  We did miss one chat this week when we didn’t realize that the sound had been muted on the station.

 

Google Searching Tips

Lourdes attended the recent Training Thursday session at TFDL, 20 Awesome Things You Can Do with Google, and has shared these notes:

 

https://metacate.wordpress.com/2015/01/15/training-thursday-20-awesome-things-you-can-do-with-google/

 

Upcoming Training sessions at TFDL

There are some sessions being offered for staff and students in the TFDL Digital Media Commons.  Check out the story in UToday.

http://www.ucalgary.ca/utoday/issue/2015-02-06/tfdls-digital-media-commons-host-technology-workshops?utm_source=UToday&utm_medium=Email&utm_campaign=February-6-2015&utm_term=TFDL's%20Digital%20Media%20Commons%20to%20host%20technology%20workshops

 

Have a good weekend.

Mary

HSL Access Notes - January 23rd

Hello,

 

A few more notes for the week….

 

Congratulations!

Congratulations to Kathy on the proud accomplishment of 25 years of service at UofC! 

We are so pleased to have the opportunity to recognize and celebrate this special milestone with Kathy!

We hope you can join us!

 

                                             

 

Tuesday, January 27^th

Health Sciences Library Staff Room 

2:00 p.m. – 3:00 p.m.

 

 

 

Welcome

Please welcome new student assistant Jenna Anthony.  Jenna will be working a regular Sunday shift from 3:00 p.m. – 6:00 p.m. beginning this weekend.  Jenna is in the Bachelor of Natural Science program and also works part-time at the Business Library.

 

Health Sciences Library Service Levels and Referral Guidelines for EndNote & RefWorks

Information from Lorraine T. that will be helpful to staff at the desk when trying to assist with EndNote/RefWorks questions.

 

• Brian/Lourdes/Chelsea (BLC) will be the first point of contact for EN & RW questions that present in person at the service desk, via hslibr, or by phone

 

o   If BLC are not on duty, or are busy serving other clients, ask the Consult librarian if she is familiar with the problem/ or can assist in troubleshooting

 

o   If the Consult librarian is busy with another client, ask the client if they wish to wait.  If they do not, refer them to the HSL Citation Management webpage at: http://libguides.ucalgary.ca/content.php?pid=432455&sid=5390321, the RW or EN customer support contacts on the webpage, and to the LCR workshops schedule at: library.ucalgary.ca/workshops as appropriate

 

o   On evenings or weekends, refer clients to Brian.  If he is not available, refer clients to the HSL Citation Management webpage as well as the RW or EN customer support contacts on the webpage

 

• If BLC do not have the answer for the question from their own knowledge, they will ask the consult librarian if (s)he is familiar with the problem and try to troubleshoot as a team at the service desk

 

• If the consult librarian is unfamiliar, BLC will consult the RW and EN vendor web help pages (listed on the HSL citation management webpage) and provide the client with either a printout or links to resources that answer the question.  As a guideline, BLC will spend no more than 20 minutes trying to deal with the question

 

• If an answer is not available with the 20 minute time limit, provide the client with the RW or EN customer support contact info (on the HSL citation management webpage), and advise the client to call or email RW and EN support directly

 

·         Our service principle is to handle follow-up support questions for clients who have attended a RW/EN workshop (either at HSL or TFDL), but BLC are not expected to do one-to-one teaching (either at the service desk, or by individual appointment) for clients who have not attended either HSL or TFDL workshops.  

 

o   In principle, BLC, HSL librarians and KRS librarians should aim to refer clients, including medical residents, to first attend either HSL or TFDL workshops if the client requests to be taught the program (ie. is not familiar with EN or RW)

 

o   1-to-1 Teaching: Exceptions will be made for Deans, or other senior level faculty who present at the desk, or for disabled clients where the university has the “duty to accommodate”.  In these cases we will do 1-to-1 teaching

 

o    If necessary, Helen/Susan/KRS librarians will schedule special sessions (separate from the HSL/TFDL drop-in workshops) to meet the needs of particular groups of residents, but 1-to-1 teaching will not be expected.  If special times need to be scheduled to meet a resident groups’ needs Susan/Helen will determine at that time who is available and best able to do the instruction

 

·         Our service principle is to answer questions on using the EN and RW programs, but not to provide IT level support for RW and EN.  For example, we would not as a rule provide in-depth troubleshooting on loading Proquest for Word, other types of supporting software, beyond providing the client with the relevant vendor websites (video tutorials, quick guides), as well the vendor Customer Support Desk contact information

 

 

UpToDate

News from Helen that is also on the Mobile App Libguide.

UpToDate is now available as a mobile app for our UC users (students, residents, faculty, staff). In the past, it was only available as a mobile-optimized resource. The difference is that the mobile app – because the contents reside on the device – can be used anywhere, independent of a wifi connection.

 

I have added UpToDate app to the mobile libguide    http://libguides.ucalgary.ca/content.php?pid=442981&sid=3627540 . To get the app is straightforward:

1.      From a non-mobile computer, go to UTD (will need to authenticate if off-site)

2.      Register (at the top right corner and newly added is a big box just below the search box)

3.      On one’s device, go to the Apple Store or Google Play and download UpToDate

4.      Sign in with one’s newly created User Name and Password

5.      The contents are immediately available

6.      The UTD app is available for Apple and Android devices

 

We will announce that it is available on a web slider and on the flat panel but will not be sending emails to any departments about it (a “soft launch” only) since we may not be able to renew UpToDate next year. So when we give instructions for downloading the app, we can say we have it for now but it is very expensive.

 

It is not available to AHS clients.

 

Collection Coordinator Questions

With Caitlin on leave, Collections Coordinator questions can be directed to Susan for the time being. 

 

Touchdown Office

Room 1491B can be used at a touchdown office.

 

Scanning slides

A client recently asked if he would be able to scan slides..  We have confirmed that TFDL does provide the scanner attachment (from the 2^nd floor tech desk) to clients who wish to scan slides.

 

 

HSL Access Notes - July 7th

Summer Schedule

With our summer schedule now in place for July and August, this was our first weekend closure for the summer.

Our Health Sciences Library bookmarks now note our summer weekend closures (thanks for the update Chelsea), and our voicemail at 220-6855 has been updated as well.

 

Painting in 1453, 1454, 1456A

The whiteboard walls will be painted in 1453, 1454 and 1456A this week.  The rooms have been reserved for the work from Monday through Thursday, though there may be some availability for clients during this period.

The pencil rails should also be installed in 1453 and 1459.

 

Medical Residents

The medical residents began their program July 1^st and we have seen a number of these clients at the desk this week with card issues.  Often this is caused by information not feeding into our Sirsi system properly.  Please flag any of these issues for me for further follow up.  In the meantime if these are residents, please update their records to gradstudent Sirsi profile, with expiry of 9/30/14.  Please ensure that all email/address information is complete, and enter a Note indicating your manual updates to the record.  We hope that the system will update once all information is received.  Thanks.

 

Computer Commons – July 7 – 9

Our computer commons will be booked once again this coming week on July 8^th and 9^th for full day classes.  The software load will take place on the afternoon of the 7^th, and the doors will be locked the evening of July 7^th and 8^th.

 

Supplies

The latest order of supplies have arrived at Health Sciences Library and are being distributed to Knowledge Resource Service sites.  Staff are asked to use the online OfficeMax catalogue when placing orders since this provides the most up-to-date product codes.  https://www.officemaxcanada.com . Thanks.

 

SHC

We are currently testing SHC as a hold pick up location in the Sirsi test system.  We hope this will be ‘live’ soon.  Watch for further details.

 

Elevators/directions

The HSC elevator letter assignments have changed.  The directions to Health Sciences Library in our webpage have been updated.  A copy of the n our Foothills Campus Elevator Wayfinding Map is on the front service counter with our map of Health Sciences Library.  It can also be found at :  http://medicine.ucalgary.ca/files/med/UC_FoothillsCampus_ElevatorLocator_12JUN14.pdf

 

Copier in HMRB Hallway

Had an interesting call this week from a staff member working in HMRB asking for their passcode for the copier in the HMRB hallway!  As it turns out, this photocopier, that you can see at the end of the HMRB hallway when you exit our back Health Sciences Library door, has been converted to a staff only copy machine that requires a staff code.  There is a huge poster on the wall by the machine indicating that staff must go to their department coordinator to get their passcode, but below this it mentions that students can do their copying at the Health Sciences Library and it gives our contact information.  So if you get a question at the desk about the HMRB copier codes, please direct staff to the department, and students may use our copiers with their Unicards.

 

Hope all enjoy a great ‘Stampede’ week!

HSL Access Notes - May 30th

Hello Everyone,

 

A few notes to end the month….

 

Continuing Education Unicards and Privileges

Continuing Education students can go to main campus and pick up a Unicard.  We have seen a client with one of these cards at Health Sciences Library recently.  These cards don’t generally load with address, and may not load with active profile.  Patron details for continuing education students is not loaded over by Unicard.  It is important for staff to add address information, especially email address to ensure the client receives notices.  The profile that loads is either Blocknew or Blkalucont so staff do have to add in the contact details for the patron record.  Also, staff need to add in the card expiry date, normally set to the end of term, ie:  April 30^th, August 31^st, December 31^st, depending on the session of their courses.

 

Externs

We have seen a group of AIMG ‘externs’ in the library recently who are in a short program to prepared for their residency.

While this group thought they would be eligible for library privileges, their  POI designation of “Visiting Student” does not include library privileges.  Fortunately most of those in this group will be eligible for privileges as UC students once they begin their residency on July 1^st .

 

The only type of POIs with library privileges are:

 * 00014 Visiting Scholar
* 00023 Postdoctoral
* 00029 Consultant-Pro. Service

It can be confusing since these clients do load into Sirsi and it is not possible to tell what type of POI they are from the record.  I am happy to follow up with any of these clients.

 

Knowledge Resource Service Privileges

We had a request for KRS registration from a client working with Foothills Primary Care Network that works in partnership with Alberta Health Services.  
I have confirmed that employees with Foothills Primary Care Network are not eligible for KRS privileges.
AHS employees eligible for KRS privileges should have an Alberta Health Services employee ID number, badge and email.

Claiming Mileage and Gas Expenses

 I know many staff do not bother to claim for mileage between Health Sciences Library and main campus, but for those who wish to claim there is some helpful information in SharePoint.  Search for ‘Expenses’, to find the page with account code, and video of PeopleSoft process.   If you are making multiple trips to main campus regularly, you may wish to log your trips and submit the PeopleSoft expense claim once or twice a year. The process requires that staff create an expense claim in PeopleSoft,  including reason for the trip, that is then printed, approved by the supervisor, and forwarded to LCR Finance for processing. 

FMC- UC one way (coming from home or going to home):  2 km

FMC-UC return to HSL:  4 km

The PeopleSoft form automatically calculates the $ amount once the kms are entered.

The same form can be used for parking reimbursement when the parking passes are not available.

 

Rooms 1453 and 1459

We have just had glass white boards installed in 1453 and 1459.  The boards need to ‘set’ over the weekend, so we are  locking the rooms until Monday, to ensure that the panels do not get used, or bumped.

I have blocked the booking calendar for 1453 for both Saturday and Sunday.

Next week we plan to have pencil rails added to each room for the markers and pens.  In the meantime we will leave these supplies on the table in each room.

 

Posters

The installation of the board in 1459 meant we needed to move 4 of the posters from that room.  We were able to hang these on the media wall behind the touch table.  It was interesting to see clients standing and reading these posters today!

 

iMAC

 We have received approval to borrow an iMac for LCR ITS for staff use for the summer.  The wireless computer will be set up near the back up printer, and all staff will be encouraged to take this opportunity to get to know the basics of the Mac interface, especially since we are seeing more and more clients with Mac products in the library.  More details to follow.

 

Network Printing

We are still having issues with some jobs being sent from the public computers not showing up on the network printer.  IT did  make some changes to the HSL printer this week that they hope will decrease issues, but please continue to report them if problems persist.    

·         It is recommended that staff use the print problem report (use own staff name so we get the feedback)  that is bookmarked on station #2 to report print problems so that we can try to give IT as much info as possible about the jobs that the Network printer has problems with. 

·         When this happens, one option that has been recommend by IT is to have the client go to print.ucalgary.ca , log in using their UCIT ID, and sending the job from there.  There will be a  “connection is untrusted” message that may appear - just click on “yes I understand the risks” option (ITS says this is ok). The  printer option that shows will be the network printer, and the job will appear on the network printer  by login name.

·         IT has indicated that sometimes these jobs don't show up because they are set to a paper size that the printer doesn't have, so the server deletes them before they appear at the release station.

·         It is great that we can direct clients to the back up printer to respond to their immediate printing needs, but hopefully we will soon identify and resolve the ongoing network printing issue we seem to be having!

·         IT has asked us to include problem files in these reports if possible when they happen, or as much detail about the job as possible.  For example, this week one problem was with a pdf file from gmail account that was using IE browser.  Others has been PPT files from OSLER, etc.

Hello Everyone,

 

A few notes to begin the week.....

 

 

Easter Weekend Hours

Health Sciences Library will be open through the Easter weekend as follows:

Friday, April 18^th                10:00 AM – 6:00 PM  Holiday hours

Saturday, April 19^th          10:00 AM – 6:00 PM  Regular Hours

Sunday, April 20^th             12:00 PM – 8:00 PM  Regular Hours

Monday, April 21^st           8:00 AM – 10:00 PM  Regular Hours

 

Summer scheduling: 

HSL  will be closed weekends during July and August.  Student weekday evening hours will be reduced for the May - August months to 4 hour  shifts, (6:00 PM – 10:00 PM).

 

Staff Sessions at Health Sciences Library This Week

The Military Museums tour:  Either Wednesday, April 9^th or Thursday, April 10^th  pick up at HSC 9:45 AM

Advanced Searching Clinic #2 :  2:30 PM – 3:30 PM

Camtasia 8.3 :  Tuesday afternoon (around 2:30)

 

Toronto Notes 2014

The popular Toronto notes 2014 is available in the medical bookstore.  Health Sciences Library will be receiving its copies soon.

 

DSM-5

There have been a few questions at the desk regarding the online version of the Diagnostic and statistical manual of mental disorders : DSM-5 / American Psychiatric Association.. Health Sciences Library as well as other locations have does have circulating print copies and there is a print version on our reference shelf.

Knowledge Resource Service does have online access through the PsychiatryOnline database.

University of Calgary is in discussions to make the online version available for UC clients.

 

Gallagher Library

Gallagher Library is slated for major renovations this spring and summer.

It will not be used as a pick up location beginning April 21^st, and the library will be closed for renovations effective April 30^th.

Clients will be able to request materials from this location for pick up at other locations.

 

Term Loans

Term loan renewals will bring up a September 15^th due date beginning Tuesday, April 29^th.   Client with term loan items out will receive the first e-mail reminder on this date, the second one on May 12^th.  New Mailman address

 

E-Books

Many thanks to Leslie Potter and Lynda Shelton for the informative and well-attended e-book session on Friday.

Some highlights:  creating an account with providers such as ebrary of clinical key will allow clients to access more functions and features for using these resources.

For more helpful information  refer to the ebrary  libguide at:  http://libguides.ucalgary.ca/content.php?pid=580853

Also, there is a link for  medical and vet med e-book collections right on our Health Sciences Library homepage:  http://library.ucalgary.ca/hsl

 

Training card

I have created a training card that I hope will allow access to University of Calgary resources remotely, for example when training on AHS computers.  Please let me know if you have any problems using this card.

Barcode:  010203072

Pin:  6855

 

Improved Library Access for Sessional Instructors and Post-Docs

A message from Claudette regarding a helpful system change that will improve library access for instructors and post-docs between sessions.

 

As of March 1, 2014 all Academic staff whose appointment has terminated will receive a grace period when it comes to IT account and system access. Academic staff (including Clinicals, Adjuncts and Sessionals) will now retain their IT accounts for up to one (1) year from their appointment end date.

This will give them continued access to:

 

•               Blackboard - so our Sessional staff can prepare course material in advance of their next session;

 

•               Library - to continue research between appointments, or conclude and move research data;

 

•               Exchange email account;

 

•               Faculty Centre - to finalize grades;

 

•               Basic PeopleSoft (HR and Finance) self service - to allow academics to print pay statements and T4 slips and to complete activities such as expense submissions. Note that the grace period for access to the expense module is limited to 90 days;

 

•               eFIN - to allow researchers to view (only) project

 

Varidesk

We have a desk add-on at Chelsea’s desk that allows a staff person to move between standing and sitting postures at a workstation.  It is adjustable to 12 heights and is quite easy to manage.

The desk is currently here on trial.  Those interested are welcome to have a look at the Varidesk over the next two weeks.  Some literature about the about the desk is available in our staff room, or online at:  http://www.fitter1.com/

 

HSL Room Booking system – help

While the HSL room booking system is intended to be a self-serve system for UC clients, with access using their UCIT and password,  there are times when clients encounter login in problems.

We do want our systems to work well for all, and in these cases there are a couple of follow up options for the client.  If there is a login problem, the site will show a pink band across the screen with a link to some troubleshooting help from Paul Pival.  This may help in many cases.  If there are still problems, the best follow up option for the client is to use the Feedback (Zendesk) button on the far right hand side of the screen.   As an exception in these cases staff may wish to book the space on the client behalf while the login issue is investigated.  However we do not wish clients to expect this service on an ongoing basis.  Our preference is to help the client resolve any system issues so that the system will work well for them moving forward,  while still meeting their immediate space needs.

 

Knowledge Resource Service Bookmarks, Signs and Forms

KRS has updated bookmarks, signs and forms to reflect  changes with the logos.   We have requested an additional supply of the new blue KRS bookmarks for the front counter.

All forms can be found on the shared drive as shown below:

R:\Knowledge-Centers\HIN Policy & Procedure Manual\Circulation\! FORMS, INFO SHEETS, LABELS !\KRS New Banner

 1/ KRS Patient intro handout-Update April 1

2/ KRS(UC) Library Registration

3/ KRS(UC)_AHSWelcome-handout

 

Service Area Printer

We had a question at the desk last week from a client wishing to print documents with stapling and hole punching.  The back-up printer does not provide these options, however she was able to select the staff printer in the service area and select the appropriate properties from her print dialogue box to use both options successfully.

 

Some Quick Updates

Extended Room Bookings:  Brian and Leslie will now have the ability to create extended room bookings for clients during evenings and weekends.

 

Commons bookings:  Mary and TerriLynne will be the main contacts now for booking the Commons.   The weeks of June 23 through July 4th as well as the full month of September are tentatively booked for library instruction.  Once instruction dates are confirmed in late June, more space will be released for other clients.

 

Web sliders:  All staff can create (see SharePoint) and Chelsea is responsible for loading.  Backup needed:

 

Flat panels:   Brian, Lourdes and Chelsea can load the slides on the flat panel.  Brain is managing the number of slides, and rotation.

 

Rooms 1453 and 1459:  Will have  back-painted glass boards installed in early April.

 

Printing:  We now have a replacement printer that will be used until our toner comes in for the new back up printer.

 

Evacuations:  To avoid the high traffic flow area in the HRIC by the outside doors, our Health Sciences Library evacuation staff meeting place is being moved slightly closer to the HRIC staircase.  Thanks for the great suggestion, Lorraine B..  

 

Photos:  We are looking for staff and Health Sciences Library event photos.  Staff are encouraged to take photos and submit.  They will be displayed on SharePoint and then stored in UCLASS. Chelsea will coordinate the SharePoint photo display and TerriLynne is organizing and tagging photos in UCLASS.

 

Currents to Backsets:  All 2013 journals are now shelved in the backsets.  Thanks to all who assisted with this project.

 

Journal Project:    We will begin barcoding journals in preparation for a large move to Health Sciences Library in the summer months.

 

History of Medicine Room:   New signage for the LeBlanc, Scarlett and Cruse collections has been installed in the History of Medicine Room.  Collections have been shifted slightly to accommodate the LeBlanc collection and the Mackie ephemera collection that are expected soon.

 

 

HSL Access Notes - March 28th

Hello,

 

A few notes for the final week of March...

 

 

Retired

The following three records are all showing with a retired profile, and I was able to access the ILL for all three.  I wonder if the problems we have with occasional retirees not accessing the ILL form could be due to other issues, like the duplicate records,

 

Persons of Interest

A reminder that effective March 1st POI clients now have two option for authenticating for remoter access to library resources similar to all other UC student, staff and faculty:

1. Unicard barcode (first nine digits) and pin (generally their UCID number without any leading zeroes).

2. Their UCIT login (as for wireless or ucalgary email) and password.

If UC clients do not have a UCIT account set up they can do so online using their UCID.  More information on the IT website at:  https://www.ucalgary.ca/itutil?process=WebRegister

 

Thesis Formatting

We have had a few different question about thesis formatting and copyright issues this week.  In addition to the thesis formatting workshops both at TFDL, and HSL, there are also some helpful websites and LibGuides on this topic.

LibGuide:  LCR homepage>Research Guides>Reference Tools> Thesis Formatting

http://libguides.ucalgary.ca/thesisformatting

 

Quick link to thesis related information on the Faculty of Graduate Studies Website: http://grad.ucalgary.ca/current/thesis

 

Copyright information specific to theses:

http://library.ucalgary.ca/copyright  look for Thesis copyright Guidelines.

 

 

HSL Photos in SharePoint/UCLASS

We would like to collect and store photos of HSL staff and events.  Do you have any photos on devices or in files that we can collect?  There have been some more recent photos added to the SharePoint site where they will be displayed.  Older photos will move from SharePoint to UCLASS for storage.

 

Network Upgrade

Thanks to all for the support of the IT team while they were her for the Network upgrade.  It certainly seemed to go quite smoothly.  I understand that this will be happening in other areas throughout campus over the next while, and it has much to do with security and stability of the network.

 

Alberta Health Services Ebooks

KRS e-books are no longer listed in the UC catalogue.  They can be found using the search box from the KRS website under the 'search collections' > e-books.

Workstation #3 at Health Sciences Library Service Desk

The dual monitor at workstation #3 can now be turned on/off using the power bar at the desk. 

Further to a client FOIP concern at TFDL, we have added a message to the screen facing the client that states, " information on this screen is mirrored on the staff screen".

 

Electronics

Thanks Chelsea for following up on this client request. 

We now have a scientific calculator available for staff use and student loan. It, (along with the small calculator on Brian's desk) has been given a barcode and can be signed out for 2 hours. This is in response to the occasional situation where students writing exams have forgotten to bring a calculator.

The scientific calculator is being stored with the wireless keyboards and mice.

 

Also, did you know that the wireless keyboards and mice have on/off switches? These are located along the top right edge on the keyboards and on the bottom side of the mice. To preserve battery life it may be worthwhile turning these items off when they are not in use.

 

Rooms1453 and 1459

Back painted glass boards have been ordered for study/meeting rooms 1453 and 1459.  We expect installation in early April.

 

Parking Binder

The parking binder has been updated with our new passes and refreshed sign out sheets.  There are two passes for daytime use, the Ark Parkade and the Lot 28 hanging pass, and one for after-hours use.  Thanks TerriLynne.

 

Lost Book  Billing

A reminder that if staff accept payment at the desk for a lost book that has been billed, the item should be discharged from the client record, and the transaction with client name should be flagged for Leslie for further follow up.  Thanks Leslie for your work with these lost books.

 

Printer

Our new back up printer has been out of commission for most of the week due to Xerox problem supplying toner.  Lourdes requested a back-up printer that was installed today. We are back in business as usual - thanks Lourdes!

If the back-up printer is not operating, the work around is as follows:

B/W printing can be sent from the backup workstation to the circulation printer/copier (circ - HSL). 

Colour printing needs to be facilitated from workstation #3 and sent to the admin printer (properties need to be selected for colour)

 

LifeWorks

Support staff counckil recently had a presentation for the LifeWorks group.  Some materials have been displayed in the HSL staff room.  As noted on their website, "University employees and their families have immediate, confidential access to the LifeWorks program at no cost.

LifeWorks is there to provide support, advice and resources to help employees manage their work and personal life so that they can focus on what’s important. They offer support in-person, on the telephone, through research requests, booklets, CDs and kits, or via the web site."

More info at:

http://www.ucalgary.ca/staffwellness/healthwellness/efap

 

Enjoy a pleasant weekend!

Mary