HSL Access notes - March 23rd

Hello Everyone,

 

A few notes for the week….

 

 

Audio-Digest

Unfortunately we have not been able to get MARC records for 3 of the Audio Digest titles (MP3 format). 

General Surgery
Obstetrics/Gynecology
Otolaryngology

 

They do show in the e-journal list, however there will not be an internet link for these items showing in the catalog record.  They are still accessible when

users authenticate into the Audio Digest portal.

 

 

Refworks and ProQuest for Word

Clients needing to access ProQuest for Word for use with RefWorks will need to use stations in the Computer Commons.  Our public stations will be configured with the updated ‘ProQuest of Word’ by the ITS team when possible.

 

 

LexiComp

I have had a couple of UC clients this week requesting a KRS barcode so they can sign up for LexiComp through AHS.  I spoke to Taryn about this and she recommends that clients set up LexiComp on an Alberta Health Services computer.  If you are on an Alberta Health Services computer when you select the LexiComp link you will not be asked for a barcode, but taken directly to a Lexi-Comp access page.  Clients (both UC residents and AHS) can then select the Mobile Access button (upper right area of page), and set up their mobile access.

 

 

Toronto Notes

The 2015 edition of the popular Toronto Notes is available in the bookstore.  Health Sciences Library is purchasing 3 copies that are currently being processed by collections.  We should have library copies available soon.

 

Study Tables

A couple of our back study tables have had pieces of the leg facing come loose.  McCrum’s have had a look and will be replacing missing pieces and checking all tables soon.

 

Next Week – Sessions

Health Sciences Library staff meeting:  Tuesday, March 24^th  2:00 – 3:00

Toolkit Training: Apps for Reading the Medical Literature, Tuesday, March 24^th  3:00 – 4:00

We will have student assistant coverage that afternoon so all can attend.

 

New Tour to The Military Museum and Founder’s Gallery

Many of you may have attended the TMM tour last year.  This spring there is a new exhibit in the Founder’s Gallery that has received excellent reviews, Burnt Generation.  I know that last year the opportunity to view the exhibit with the TMM staff’s helpful interpretive comments made the tour very meaningful.

You may wish to catch this new exhibit!

The LCR Continuing Education Committee invites all LCR staff to…

WHAT: A tour of the Library and Archives, and the Founder’s Gallery @ The Military Museum

WHEN: Monday, March 30th

TIME:   Bus leaves Foothills campus at 9:45am
               Bus returns to Foothills 11:45am

Getting There: A chartered bus from First Student Canada will transport you from the main campus and Foothills campus to The Military Museum.

·         Bus Pickup @ Foothills campus  Please meet at the HSL Service Desk at 9:25am, and a HSL staff will escort you to the bus

You MUST SIGN UP in ADVANCE for TOURS. Deadline for signup is Thursday, March 26^th 4 PM

To sign up please contact Taraya Middleton in LCR Admin at tmiddlet@ucalgary.ca

When you sign up, please indicate pick up location and if you want to take the bus or your own car

 

There is no admission for LCR staff taking this tour, but as a gesture to surviving veterans TMM asks for a non-perishable food donation. There is also a cash donation drum in the atrium as well, for those wishing to make a monetary contribution.

 

AUPE

Offers for reduced prices for movie and zoo tickets posted in the lunch room.

 

 

 

HSL Access Notes - november 7th

Hello,

 

A few notes to begin the month…..

 

Remembrance Day Hours

HSL will be open on Tuesday, November 11^th

10:00 a.m. – 6:00 p.m.

 

Welcome to New Student Assistant

Please join me in welcoming new student assistant Anna Fei.  Anna will be assisting with some Sunday hours over the next several weeks.

 

Posting for HSL

We will be posting a casual OA2 position for our Sunday 12:00 p.m. – 8:00 p.m. shift for the January – April term.

 

Back Up Printer

The public workstation at the desk connected to the back-up printer is usually kept on like other public workstations.  If someone logs out of the station, the best solution is to restart.  This will automatically bring you back to the desktop screen.

 

Internal Cards

We have reviewed and updated a number of our internal Workflows cards as follows:

Training, HSL	010203072		-          Used for training
In Transit From HSL	HSLTRANSIT		-          Used for on shelf holds
HSL Searches	010062501		-          Used for missing items
HSL-Reserve	010070321		-          Used for Reserve processes
HSL-LOST/REFUND	010062526		-          Used in billing process
HSL-LOST/PAID	010062525		-          Used in billing process
HSL Int. Lib Loan	010069074		-          Used for ILL processes
HSL Do Not Renew	010069742		-          Used for recalling 3 day reserve books
HSL Display Books	010007744		-          Used for book display items
HSL Circulation	011144290		-          Used for flagging items for internal purposes
HSL Bindery	010010919		-          Used for items flagged for repair
			-

Discovery Systems Updates

At a meeting this week we learned of the following updates:

o    Sirsi will not be replaced in the near future, however LCR will be working toward a multi-library system that will address many of the work arounds that we are currently using for transit of items and on shelf holds.

o    The NCIP server is now in place and ILL items will be able to be tracked in Workflows in the near future.  NCIP will allow RELAIS to talk to Sirsi and create item records for borrowed material that then can circulate in Sirsi and be viewable via My Account. As soon as some policy and workflow decisions about its use are addressed, testing will begin.

 

Student Email Update  and Notifications

 

o    With the recent updates to student email addresses, some students may not receive regular library renewal reminders. 

o    Students have received notification about the impact on library notifications, however it would be good practice for library staff to confirm email addresses when dealing with students at the desk. 

o    The Sirsi records should show and remain as an ‘ucalgary.ca’ email for all students. 

o    Students can set up forwarding and find answers to other Office 365 questions at: http://www.ucalgary.ca/it/projects/office365

o    Due to this change, if students dispute fines due to a problem receiving their notifications, we can be lenient as a one-time exception.  We want our systems to work well for all, though clients are responsible for managing their library items.

 

Projects

o    HDL project - We have begun sending items to HDL this week.  Students will be pulling, scanning and boxing about 32 boxes for transfer each day.  Students are using the Ipad in the stacks to access the pull list from SharePoint.  Chelsea estimates we will be transferring over 500 bays of journals this round.  Shifting will be done once the transfer is complete.

o    Mackie - Additional monographs have been added to the shelves in our HOM room. The most fragile items have been processed by Lourdes for return to Special Collections.  Remaining items including journals and catalogues will be sorted for shelving in the HOM room.

 

Join Us!

November 21^st :  SharePoint Card sorting Workshop from 10:30 – 12:00

November 28^th:  MAC Basics – Bioinformatics Lab with Dylan Tetrault from 1:00 p.m. – 2:00 p.m.

 

Staff Notices

Posted on the kitchen bulletin board this week….

AUPE :  Upcoming Christmas events.

Wellness:   Free individual health checks at Foothills Campus: Monday, November 17, 11:00 am - 2:00 pm, HRIC Atrium
LifeWorks:   www.lifeworks.com    November Feature:  Caring for Loved Ones

 

Wishing everyone a good weekend.

Mary

HSL Access notes - Nov. 8th

Hello,

 

A few notes to end the week....

 

 

Remembrance Day and Weekend Hours

HSL will be open through the weekend and open holiday hours on Monday, Remembrance Day as follows:

Saturday, October 12th:  10:00 a.m. – 6:00 p.m.

Sunday, October 13th:  12:00 p.m. – 8:00 p.m.

Monday, October 14th:  10:00 a.m. – 6:00 p.m.

Thanks to our student assistants who will be covering the holiday hours on Remembrance Day Monday.

 

 

Veterinary Medicine Sessions

Lorraine will be offering optional free search workshops tailored specifically to veterinary medicine graduate students on the dates and times noted below.   These workshops will cover databases and grey literature that is relevant to veterinary medicine topics.  Students can register by emailing Lorraine at ltoews@ucalgary.ca

 

Conducting Systematic Literature Searches in Veterinary Medicine

 

When:                 Thurs, November 14        10 am – 11:30 am               1460 B

                             Tues, November 19           9:30 am – 11 am                1460 A

                             Tues, December 10            10 am – 11:30 am             1460 B

                             Tues, December 17            10 am – 11:30 am             1460 B

 

POI Client and Cards

Persons of Interest:  Most new Persons of Interest (POIs) will pick up an Associate card at the Unicard office and appear in Sirsi as Blocknew.  The POI info doesn’t always transfer over fully from the system, so staff may need to assist in updating.  We see many of these types of clients at HSL and there are many exceptions.   Please let me know if there are any questions or concerns about a POI record.

POI clients are expected to use their Unicard barcode and pin to access online resources remotely (not their UCIT login and password that is also an option for student,  staff and faculty).

 

IM Chat

A reminder that IM chat is now being monitored at station #3.  The site is bookmarked in Chrome.

Login:  tbccinfo

PW:  tbccinfo10

If you are busy with a client or need to step away from the desk, please use the drop down menu to select away.

 

Periodical Shelf Reading Project

Chelsea has been coordinating a periodical inventory project that has involved all evening and weekend staff and students.  Many thanks to all for the many hours of detailed work.  The initial review of the shelves is complete with various follow projects underway to identify and troubleshoot discrepancies between the collection and catalogue.  The result will be an accurate periodical shelf list and more accurate holding records.

 

TAL

At a recent circulation supervisor’s meeting it was mentioned that a number of public clients have arrived at the service desk with their Calgary Public Library(CPL) card expecting to be able to borrow books since this is what they were told. 

·         Please remember that Calgary Public Library members can certainly borrow books at UofC but they first must pick up The Alberta Library (TAL) card at their home library.  We can then add a barcode to their TAL card and create a borrower’s record for them in Sirsi. We do have a handout that outlines these steps in the process for clients.  Please offer this handout  to interested public clients.  The handout is in the front of the TAL binder in the third drawer by the POS at the service counter.

·         Also, it is very important that staff place a TAL flag in each item that is checked out to a TAL client.  This ensures proper TAL processing if the item is retuned to a CPL or other Alberta library.

 

Doucette Education Library Borrowing

The collection at Doucette has limited borrowing for clients outside the faculty.  For example, textbooks and kits are limited to clients within the faculty.  Also, Doucette does not have on shelf holds.  If clients wish to borrow a circulating item that is on their shelf, they may visit Doucette to borrow the item.

Also there are further restrictions for consortium clients who may borrow circulating items on site for a two week firm loan – no  renewals.

 

Reciprocal Users

An update to the reciprocal users list:  Alberta College of Art and Design is no longer on the reciprocal list.  These clients should be encouraged to pick up a TAL card at their home library.

 

Events Calendar at UofC

There are often people asking about upcoming events they have heard about at the UofC.  One way to find these events:

·         UofC homepage

·         Scroll to the links on the  bottom of the page

·         About Us> Events at the University

·         Click on ‘Calendar’ in the red title bar and a calendar of scheduled events is displayed.

·         Past and future months can also be viewed.

 

AV Project at HSL

The AV project is proceeding in rooms 14554 and 1455.

 

Photocopy Prices and Scanning Option

In response to a client comment, a label with photocopy prices has been added to each public copier.  We also have signage on the photocopy table.  Clients inquiring about copying may also be interested in the scanning option that is free of charge.

 

AUPE

Watch for special offers for movie tickets and events.

There are also meetings scheduled over the next few weeks regarding pensions.

Information is posted on the staff bulletin board.

 

 Please let me know if there are any suggestions, concerns or comments.

 Have a great long weekend.

Mary

HSL Access Notes -May 4th

Hello Everyone,

A few notes to begin the month….

HSL Weekend closure – July and August

As noted last week HSL will be closed on Saturday and Sundays through July and August.   This is reflected in our hours posted on the LCR website, and

broader communication about this will be sent out to faculty and posted by mid-June.  Weekend staff may wish to mention this to clients who regularly use the library on Saturdays and Sundays.

If there are any client questions or concerns please refer to myself or Susan.

Consult Office Coverage

Thanks Lourdes for distributing the May desk and consult office schedule.  There are quite a few changes with summer schedules and vacation coverage, please review and please report any concerns or questions about the schedule to your manager.

The consult office will not be staffed full days through May and June.  Please take note of the  changes in the weekly desk/consult schedules.  If the office is not staffed, service staff may check to see if a librarian is available for reference questions, or may refer clients to the librarians using their business cards at the desk.  Please note that Lorraine Toews will be away until May 28^th and Helen Lee Robertson is away until June 7^th.

Chat & hslibr will be monitored by Lourdes or the front counter staff outside of consult hours.  Lourdes will be away on Monday, May 7^th and Tuesday, May 8^th.   Staff scheduled at the desk from 8-10 and 2:30-4:30 on Monday and from 12:00  - 4:30 on Tuesday will cover IM and hslibr.  Processes will be reviewed with desk staff.  Lit searches received in hslibr will be forwarded to hslref.  If you have questions please let me know. 

The May desk schedules are also uploaded to Sharepoint.  

Summer Scheduling

Leslie will be assisting with additional hours at HSL over the next 5 months, that will also include a schedule change.  Leslie will be working Sunday to Thursday, with 11:00 a.m. – 7:00 p.m. shifts on Tuesdays, Wednesdays and Thursdays.

Leslie’s shift will provide early evening coverage on these days  and student evening shifts will run from 7:00 p.m. – 10:00 p.m. to provide more assistance with closing.

Thanks Leslie for assisting with the additional operational support over the summer months.

HKN News

We are pleased to announce that Janine Miiller is now on full-time contract with HKN.  Janine will continue to assist with client service with a regular Friday morning shift at the service desk. 

Clients and HIN locations

A reminder that if clients are anxious to access an item at an HIN location and would like to make the trip to pick up the item themselves, it is always best to call first to ensure the item is available.   

Clients with “Patient” profile

Please remember, a client with a library card that has a ‘patient’ profile in Sirsi can only use this card to borrow from the Consumer Health collections.   If they would like to borrow from the clinical collections, there are other options that are available to members of the public such as the Community Reader card or the TAL card.

HIN staff messages

From time to time we may receive messages for all HIN staff in our generic HSL email boxes.  Please note that some of these messages are intended for implementation by HIN staff but as information only for HSL staff.  For example  messages about changes or updates to HIN Refstats processes are for HSL information only and do not affect HSL Refstats processes.  Thanks.

Signage

Hours of operation signage has been installed on the glass side panel at the front entry.  We are still considering the best way to display holiday hours.  Signage has also been added on the desk for the book bin and above the self-checkout unit.

Access to 1461 – 1464 Rooms

 We thought we were close this week, however the work on the doors continues,  preventing  shared  access to the 1461-64 rooms for now.  Until further notice access to these rooms will be via the theatre 4 hallway only.

History of Medicine

There is a research summer student working in the HSL History of Medicine room.  She has approval to use the room through the summer months.  Her name is Nicole.  When she requests access to the room, please do not give out the key.  Staff are asked to accompany her to the room and open the door for her.  It is best to keep the lockset in the locked position and to return the key to the key box.  Thanks.

MCCQE

 The Computer Commons will be booked for the MCCQ exams from 8:00 a.m. – 5:00 p.m. through May 9^th.

 AUPE

There re special offers available for AUPE members:  reduced rates on tickets for movies, the Calgary Zoo, Heritage Park, and Calaway Park.  More details posted in the HSL staff room.

Service Desk Phones

A request has been submitted so the both phones at the service desk will have the number 220-6855.  Any reference to 220-6857 should be removed from documentation.

Please let me know if you have any questions, concerns or suggestions.

Hope you have a refreshing weekend.

Mary