Friday, October 24, 2014

HSL Access Notes - October 24th


Hello,

 

A few notes for the week…

 

 

SharePoint 2013

 

Thanks to all for the work done this week to begin triaging files in the SharePoint 2007 site.  Chelsea has added some helpful migration information to our HSL SharePoint 2007 homepage. 

We appreciate everyone’s involvement and support as we begin to move toward SharePoint 2013!

 

KRS Staff Meeting

The KRS(UC) sites will be closed next Thursday, October 30 for an AHS Knowledge Management all-staff meeting.  Signage at the KRS(UC)sites will direct clients who need immediate assistance to HSL.

 

Flu Shots Next week

Don’t miss your chance to have your free flu shot next week, October 29th or 30th  in the HRIC atrium.

Important changes to preferred email for students and staff coming October 31


On Friday, October 31, staff and student preferred email addresses in PeopleSoft will be updated to reflect their official @ucalgary.ca email address. Once this change occurs, official university correspondence (including MailMan messages, timesheet requests and expenses) will only be sent to your @ucalgary.ca email account. This does not include unofficial business such as newsletters and opt-in mailing lists.

This change is being made to comply with the university’s electronic communications policy to ensure appropriate use of the electronic communication system and to reduce risk of loss, corruption, mismanagement of data or unauthorized access. This brings staff in line with the policy for students (who are also being transitioned over on October 31) and faculty (to be completed at the end of the semester).

I have contacted Discovery systems to ask how this might affect our Sirsi notifications and David indicated the following:

I believe that when the switchover happens, the new “ucalgary” addresses will over-write any non-standard email addresses that students had entered into Peoplesoft and that had then loaded into Sirsi. So once that load happens, probably November 1 or 2, we will be emailing notices to the ucalgary address.  And unless students set up forwarding, the messages will only go to the ucalgary address. 

We will monitor the situation as this email update proceeds and provide any additional information as we learn more.  The best advice for clients at this point is tht if they are UC clients, they should be checking their UC email for any official notifications and correspondence.  Thanks.

 

 

KRS Clients and AHS email

Knowledge Resource Service (Calgary) management and team leads have confirmed that going forward, the key verification for employee eligibility for library services will be the Alberta Health Services email as noted in the Alberta Health Services directory.  The Alberta Health Services email will also be used to deliver all services and notices. 

·         This means that when registering Alberta Health Services clients we should also have their Alberta Health Services email as their primary email contact rather than a personal email. 

·         Staff should also take opportunity to check for AHS email in client records for KRS clients, and update whenever possible.

·         It was confirmed that Calgary Lab Services and Carewest employees do have valid email addresses in the Alberta Health Services directory though they may have a different format from the regular Alberta Health Services email.

 

Neonatal Resuscitation (NRP) titles: Alberta Health Services and UC copies

 

We have copies of this title both in the service area (specifically for Alberta Health Services clients) and the main stacks (for non-AHS clients). 

 

It is better for UC clients (or other non-AHS clients) to borrow one of the NRP titles from the main stacks, since these will act like any UC library book and can be renewed online as long as there are no other holds.

 

The copies in the circ area are flagged in Sirsi for Alberta Health Services staff.  If a UC  client wishes to borrow the Alberta Health Services copies, for example  if no others are available, this can be done, however staff will need to enter an override to allow the transaction to be processed in Sirsi.  It is important for staff to inform the client that they will need to phone in to renew due to the override required.  Of course if clients have any trouble renewing they can always call us for assistance.

 

Back Up Workstation

We have had a few situations recently where clients have been at the back up workstation at the service desk for lengthy sessions, creating a difficult situation or other clients needing access to back up or colour printing.  We are going to flag this station as an ‘Express station’ (up to 10 minute sessions) going forward to make it clearer to clients that the main intention is for short-term use and back up printing. 

We will continue to try to meet client needs while still trying to keep sessions at the back up computer as brief as possible, encouraging clients to use the public computers for searching or surfing sessions.

There are USB sticks in the drawer by station #3 that can be used to assist clients who are searching on the public computers but who want to save a few items to print on the back up printer.

New signage will be created.

 

Client Lost Books Billing/Claims Returns/Final Overdues

Issues around lost book billing, claims return items and final overdues can be forwarded to me for the time being.

 

Lync

Now that most staff are live with Office 2013, we would like to encourage all to set up their Lync account and add all the HSL and KRS(UC) staff contacts to streamline internal communications.  Our goal is to have all Lnyc accounts up and active by October 31st.  If there are any questions, please let me know.

Taryn sent this helpful information for connecting to our KRS(UC) colleagues.

If you’d like to ‘chat’ with us via Lync, please add our AHS emails to your Lync contacts lists. Here is a link to instructions on how to add non-UofC emails into your Contacts list: https://support.office.com/en-US/Article/Adding-people-to-your-contacts-list-2b703d7f-cb20-4c9c-a7f3-0126e5316301?ui=en-US&rs=en-US&ad=US#_Add_a_contact

 

For reference, below are the AHS email accounts for KRS(UC) and other notable library staff.















 Thanks.
Mary

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