BMJ article: Framework of policy recommendations for implementation of evidence-based practice: a systematic scoping review

I found this BMJ article quite interesting. It indicates that there is a lack of awareness among many health-care providers of the tools for EBM/EBP, and offers policy recommendations to improve adoption of EBP. Disappointingly, libraries don't get much of a mention.

http://bmjopen.bmj.com/content/3/1/e001881.full

HSL Access Notes - February 12th

Hello,

Welcome

Welcome to AHS Librarian Rachel Zhao who will at HSL on Wednesdays and Thursdays in office 1492A.  Rachel's phone number is 220-4322.

Welcome also to Heather Rideout, our new student assistant who began training last week, and will be working every other Sunday.

HSL Family Day Weekend Hours

Saturday, February 16th      

OPEN  10:00 a.m. – 6:00 p.m.

Sunday, February 17th          

OPEN      12:00 p.m. – 8:00 p.m.

Monday, February 18^th          

OPEN 10:00 a.m. – 6:00 p.m.

Many thanks to Amy and Jessica for covering our holiday Monday shifts

POS and Pennies

There has been plenty of talk of ‘rounding’ as pennies move out of circulation.

Rounding will only affect cash transactions when we no longer have pennies in our POS.  We will be moving most pennies out of the POS soon, however will still be accepting pennies.

At HSL we will see this most for copy payments made by cash.  At this time the cost of copies remains at $0.08 for B/W and $0.39 for colour.

For Now, while we have pennies:

·         We will continue to charge and  give change as we normally do until we no longer have any pennies in our POS. 

·         We will always accept the penny as currency as it will remain on the active currency list. 

·         If a customer pays for a $0.08 copy, you charge them $0.08, ringing in the $0.08 in the POS.  They can give you the exact cash change and we will accept pennies, or if they give you $0.10, they will get $0.02 cents change.

·         If a customer pays for two copies, you charge $0.16, ringing in the .16 in the POS.  They can give you the exact cash change and we will accept pennies, or if they give you $0.20, they will get $0.04 cents change.

·         The only time you do the rounding is when you no longer have pennies in our POS. 

Once we no longer have pennies in the POS:

·         The penny will start to disappear shortly as people use them and they go to the banks. The bank is no longer circulating them, so when they go to the bank they end their existence.

·         If a customer comes and gets a $0.08 copy, you charge them $.08, ringing in the $0.08 in the POS.  They can give you the exact cash change and we will accept pennies, or if they give you $0.10, they do not get any change(or pay exact amount on a Onecard, or debit or credit card).

·         If a customer pays for two copies, you charge $0.16, ringing in the .16 in the POS.  They can give you the exact cash we will accept pennies, or if they give you $0.20, they will get $0.05 cents change.

POS and Credit Cards

We are now able to accept American Express credit card payments.  These transactions would be processed through the POS and the Transelect machine as our other credit card transactions (Visa and Mastercard).

Sirsi - Updates

Our Discovery Systems team have implemented a few changes the will be to the benefit of clients and staff.

Recalls:

Items that have been recalled but are no longer required because the hold has been cancelled or fulfilled by another copy will no longer continue to show as recalled and require extra attention.   The system will now recognize when these items are no longer need to fulfill a recall and will be released from their recalled status, reinstating the original due date for the client.

Fine grace period:

The system has now implemented a 1 DAY grace period for term loans and two week loans.  While this will be a nice benefit for our clients who get their books in one day after the due date, it is not something that we are publicizing with our clientele.  So, if a book is returned one day late (in the grace period), there are no fines accessed.  If a book is returned 2 days late, the fines will be accessed for the 2 day overdue period, or at $2.00.

Cancelled holds:

If a hold is cancelled in Sirsi by staff, it will become immediately available for the next client on the hold list, and the client will be notified that is available, even if it is still in transit from another location.  If staff cancel a hold in Sirsi, it is important that there is follow through with the item at the same time, either pulling from your own hold pick up shelf or notifying any other pick up location.  This will ensure timely and proper processing for any further holds.

Sirsi Transactions

 A few Sirsi reminders:

·         When accepting fine payments, please first ensure that all checkouts in the client’s record are renewed or returned.  The fine for an overdue item will only show up in the billing screen once the item is returned or renewed.

·         Please close screens once a transaction is complete. If a client places an item on the desk near the RFID pad when a check out screen is open, it could be checked out to the wrong client.

·         When completing a client transaction ask client to confirm that we have the correct (and complete) contact information in the Sirsi record, and make any updates or additions (valid email is most important).

·         If signing out items to AHS staff, especially the BLS or NRP (they often need these only once every year or two), it is sometimes helpful to check to ensure their records will not expire in the near future.  If the record is about to expire soon, offer to renew the privileges (another 2 years), reviewing the record and updating where needed.  This will ensure that the client will be able to continue to renew online as necessary, and not be blocked by having an expired library privileges.

Clients

A reminder that staff can refer any clients with library privilege expiry issues to me for follow up.

Instruction handouts

We have received quite a number of questions regarding the instructions sessions this term.  The handouts for UofC instruction sessions, HIN instruction sessions and citation management sessions are available at the front desk, and we encourage clients to take a copy.  The information is also posted on our HSL bulletin board and online. 

Shared Access Study Room update

Our shared access to study rooms 1461 – 64 has been delayed while parts are ordered for a new panic bar on door 1460ZB.  This could take as long as 2 months.

Main Doors/Gate

We are also waiting for a part for our 3M gate.  At the moment our gate and door system is partially working.  Please continue to monitor the gate and door as usual, resetting the doors if there is a light showing on the maglocks.  Please check with your supervisor for more information.

Staff Meeting Rooms 1459 and 1487A

·         We are now posting the daily meeting times for meeting room 1459, so that clients will have a better idea of availability.  If staff need to book a meeting in this room ‘same day’, please add the time to the white board outside the room.

·         Room 1487A, next to Caitlin’s office, is now set up as a small meeting room and can accommodate about 6 people.  Staff can book the room through Calendar.  Go to ‘Open Shared Calendar’-type in HSL and all HSL bookable rooms should appear in a list,  then select 1487A.

HSL bookmark

Our HSL bookmark has been updated. It includes our url, a QR code for our homepage, our hours,  and phone and email contact info.  These may be helpful for clients requesting general HSL information.

Please let me know if there are any questions, concerns or suggestions.

Hope everyone is looking forward to a pleasant Family Day weekend and for our student assistants, a good Reading Week break!

Mary

Scoping Reviews

A couple of resources to help answer questions about scoping reviews:

The methodological framework

Scoping studies: towards a methodological framework  http://www.tandfonline.com/doi/abs/10.1080/1364557032000119616

An excellent example of a scoping review which includes a chart comparing scoping and systematic reviews as well as tables and figures showing how to chart  was co written by Diane Lorenzetti.

Overview of a formal scoping review on health system report cards  http://www.implementationscience.com/content/5/1/2#B5

Searching the literature on transition to adult care

We seem to get a lot of requests for literature on transition between the pediatric and adult care systems. I have searched this question for adolescents with chronic conditions, for children with mental illnesses, and adolescents with diabetes, among others, so I thought I’d share a tip on searching in Medline around these topics. The heading Transition to Adult Care was added to MeSH in 2012, presumably because this is becoming a hot policy issue. Previously, articles on this topic were indexed with the heading “Continuity of Patient Care,” a much broader subject heading that also included non-related things like continuity of care when patients are transferred to a different level of care or type of facility.

It appears there has been no retrospective re-indexing of older articles with the new subject heading, so unfortunately any searches done on this topic in the next few years will need to employ both terms to ensure a complete search. You can filter your results somewhat by limiting to Adolescents and Young Adults (19-24 years), or by adding in the keyword “transition*”, which is almost always used in articles on this topic.

HSL Access Notes - January 28th

Hello,

A few notes to end the month...

Shared Access of Group Study Rooms by Theatre 4

We are very pleased that we are able to implement the shared access to the 1461 - 1464 group study rooms beginning today! This means that the rooms will continue to be accessed through the theatre 4 hallway during daytime weekday hours, and bookable through Faculty Room Booking Services during these times, while evening and weekend access and booking will  through the library only. 

This will greatly increase the group study space options for our clients.

To summarize:

Group study rooms 1461B, 1462B, 1463A &B, 1464 A&B.

Monday - Thursday:  6:00 p.m. - 10:00 p.m.

Saturday:  10:00 a.m. - 6:00 p.m.

Sunday:  12:00 p.m. - 8:00 p.m.
Access and booking for evening and weekend use through the HS library.

Online booking for evening and weekend hours at:  http://workrooms.ucalgary.ca/hsl/

Operations

• 6:00p.m. Monday through Thursdays and  Saturday at Opening

• 1460Zb locks and 1460Za unlocks
• HSL Staff prop open 1460Za doors and move no access sign in front of 1460zb doors
• HSL staff check rooms and notify clients that must exit through library (other exits alarmed) 
• Move additional sign to outside of 1460zb doors indicating evening and weekend access through library

• Closing Monday through Thursdays and Sundays

• HSL staff check all rooms

• Remove evening /weekend access sign from outside of 1460zb doors (see sign 2 below)

• Move No access sign (see sign 1 below)from in front of 1460zb doors to in front of 1460zA doors

Doors, Alarms and Shared Room Access 

It may take some time for clients to get used to the new shared access operations, and during the implementation there may be clients setting off the door alarms accidentally.

We will likely get to know doors 1460ZA (the double doors leading into the shared access hallway) and 1460ZB (the doors leading from the shared access hallway to theatre 4).  The programming is set so that when one set of these doors is open, the others are locked, and vice versa.

·         If the 1460ZB door going into the theatre 4 hallway is set off, we will hear and see the alarm on our annunciator panel at the desk.  At the annunciator panel, press the silence button.  Check the make sure the door is closed and latched, call security at 220-5333 to report and request that the door be reset.  This alarm can only be reset by security staff.

·         If the 1460ZA door alarm goes off, we will hear and see the alarm on our annunciator panel at the desk.  At the annunciator panel, press the silence button. We will also hear an alarm at the door.  To silence and reset this alarm, simply pass your UofC OneCard by the card reader beside the door.

Room survey - Usage by Groups

We are once again doing  a survey of the number of groups using our study rooms at the front of the library (1453, 1454,1455, 1456A, 1456B, 1458, 1459), for the week of January 28 - February 3rd.  The count will be done at three times during each weekday and twice on Saturday and Sundays.  The survey sheet is on the credenza behind the service desk.  Staff assigned to the desk at 11:00 a.m., 3:00 p.m. and 7:00 p.m. are asked to record the count.  Thanks.

Mary

HSL Webpage

Following consultation with staff and the client usability study conducted by Michelle, our new HSL webpage went live at the end of last week.  The revised page should be an improvement for both students and staff.   Any client comments on the new webpage can be forwarded to Michelle.

Instruction Sessions

The HSL and HIN instruction session information is now available.  The information is posted on our HSL bulletin board, and handouts are available at the desk.  Clients can also be directed to the webpages for more information.

HSL:  Click on appropriate link in HSL News Blog

HIN: http://hinc.ucalgary.ca/instruction   (Library Services > Instruction)

• AHS employees can register for these courses through their AHS My Learning Link as follows:
• Go online to my.albertahealthservices.ca
• Login with email username and password.  This takes you to a general website.
• click “Visit Insite” button. 
• Go to Employee tools tab and select My Learning Link
• Login again using email username and password.
• Search and select courses to register
• Drop-in sessions are Open to the Public

Computer Commons

• The moveable wall received some maintenance on Friday.  The panels should be operating more smoothly now.  Please let me know if there are any problems or concerns.
• The Computer Commons  space can only be booked by or for U of C faculty/staff and students.  We are not able to accommodate general AHS instruction sessions that are not involved with HIN or library instruction. 
• Staff at the desk will manage the wall to accommodate sessions as scheduled on the white board.

UCLASS

 Documents have been sent to all staff regarding the reorganization of HSL shared files to the UCLASS system.  Details will be distributed soon for a UCLASS  meeting in early in February.  Staff are asked to review the material distributed prior to the meeting, so that we can  finalize some UCLASS decisions at that time.

HSL Shared Drive

 As part of our file reorganization, staff are asked to review any of their files in the R drive.  Please flag any duplicate or outdated files for review.

Monograph Inventory

 This is a belated report on the first HSL monograph inventory that was completed in 2012. 

Number of items inventoried: 36,701

Of the thousands of titles, we found 211 titles unaccounted for. 

Thanks to Brian for his work coordinating this large project.

Please let me know if there are any questions, concerns or suggestions.

HSL Access notes - January 18th

Hello,

With new term well underway, it is time for a ‘few’ notes….

New Student Assistant

Please welcome new student assistant Michael Stewart.  Michael began training this week and will be assisting with the Monday evening coverage.

Campus Photocopies

Campus Photocopies service provides an option for clients to request copies of articles held in print on other campuses.  For example a client at Nursing on main campus may send an email request for an article that is on our shelf at HSL.  The email will come to our hslcirc mailbox.  Staff will pull the journal and scan the article, sending a pdf copy of the article by email to the client's desktop.  Please offer this service to clients when appropriate.  Last week a client came from main campus, pulled and copied her own articles (at .08/page), since she was not aware of the campus photocopy service.  Information for clients about this service and be found on our library webpage > services> borrow/request/renew>campus photocopies.  Also, here is the link   http://library.ucalgary.ca/campus-photocopies

Literature Search Single Point of Intake

Information from Susan and Taryn regarding a new HIN/AHS pilot…..The Health Information Network along with Knowledge Resource Services (AHS Libraries) are piloting a single point of intake service for all AHS lit search requests starting on January 2. 

Search requests coming in through hslibr or the HIN lit search request form are being directed to HIN staff who are designated "gatekeepers" who then allocate the searches out to staff.

This will not impact our service messages at the desk.  AHS clients at the HSL desk requesting lit searches can be directed to the consult office librarian, or to the HIN lit search request form after hours.  Please let Susan know if you have any questions.

Instruction sessions

There is a full slate of instruction sessions being offered at HSL through the new term.  Please promote these sessions with our clients.  Information is posted online and through the faculty and available at the desk.

HIN instruction sessions at HSL will begin in February and a schedule will be available soon.

AHS My Learning Link

AHS staff can access information on their “My Learning Link” on HSL computers as  follows:

Go to my.albertahealthservices.ca

Login in with email username and password

Select  “Visit Insite”

From Employee Tools tab Select My Learning Link

Login in

Shared Access to Group Study Rooms 1461-1464

We are very pleased that we are moving closer to being able to implement the shared access to the 1461 - 1464 group study rooms.  We are just reviewing details with Faculty and Security contacts, and hope to have this extra space available by early February.

Shared access will mean that this group of rooms, 1461B, 1462B, 1463A &B, 1464 A&B will be accessible as follows:

·         Access from the theatre 4 hallway:

o    Daytime, Monday through Friday

o    Bookable through Faculty Room Booking Services

·         Access through the Health Sciences Library:

o    Monday - Thursday:  6:00 p.m. - 10:00 p.m.

o    Friday: no evening access

o    Saturday:  10:00 a.m. - 6:00 p.m.

o    Sunday:  12:00 (noon) - 8:00 p.m.

o    Online booking for evening and weekend hours at:  http://workrooms.ucalgary.ca/hsl/

We expect that the idea that the rooms are accessed from the theatre 4 hallway during weekday hours and through HSL during evenings and weekends, may cause some confusion with clients at first, but we are working on signage and processes to make the transition as smooth as possible.  We feel the extra access to this space will  be a benefit to our clients that will be appreciated.

Please let me know if there are any questions or concerns.

1460Z A &B alarms

 1460ZA and B are the doors that access the 1461-1464 hallway.  The 1460ZA door is on the library side (currently blocked) and 1460ZB is on the faculty side. 

1460ZA operates with card access and all HSL staff have card access.

1460ZB operates with panic bar hardware.

If the doors are accessed when alarmed, they will go into an audible alarm mode and staff will hear and see an additional alarm on the annunciator panel at the service desk.

·         To silence the annunciator panel simply push the silence button on the panel.  The alarm light will remain on until the door alarm has been reset.

·         To silence the 1460ZA door alarm swipe your UofC card at the card access pad. This should reset the door.

·         To silence the 1460ZB door alarm, call security at 220-5333.  Security staff need to reset the alarm on the 1460ZB door.

Notes In Client Records

 A reminder that it is important and very helpful to add notes to client records about transactions that are out of the ordinary, especially if there will be further follow up necessary, that may be handled by other staff members.  There were cases recently where the notes recorded in the client Sirsi extended info screen allowed staff to establish a timeline of events, to confirm the previous conversations with staff and therefore follow up accordingly.  

Transit bags from TBCC and WHKC

 Books in transit from HSL to TBCC and WHKC should be charged to the transit card and desensitized.  The exception would be hold items coming from HDL.  These can be simply forwarded as is to TBCC or WHKC, though pleae desensitize if they do have RFID tags.

Items in transit from TBCC and WHKC will often be dropped off at HSL in a transit bag and left on the corner of the front credenza (closest to the book return bin) for HSL staff follow up.

HDL Journals

The loan period for journals borrowed from HDL changed from  3 days to two weeks late in 2012.   The  loan type for these journals has now also been updated from : 3DAYSERIAL  to: HDLfirm

FCA Registrar Withhold Process Update

if a client has bills of 10.00 or more, their Sirsi record will still be blocked from borrowing or renewing.

In the past once this 10.00 charge was on a client record, main campus would follow up with several notices, both email and mail over a period of 3 months, but if the bill was left unpaid, further action was taken.  For students,  records would go to the Registrar’s Office and a Registrar’s withhold would be place on the record with an additional 10.00 charge.  For staff,faculty, HIN and community clients, and additional charge of 10.00 would be added to the charge and paperwork would go to a collection agency.

Following a recent update, the FCA (Collection Agency) or registrar withhold follow up is done once a client has bills of 25.00 or more, rather than 10.00 or more as it used to be.

So  clients will not receive additional charges or FCA or Registrar Withhold follow up for unpaid bills until charges reach 25.00.

UCLASS

The HSL shared drive files are going to be reorganized using the UofC UCLASS system.  Sara will be sending out some information by email next week.  More details on the system are available at: http://archives.ucalgary.ca/uclass

HSL Shared Drive 

As part of our file reorganization, staff are asked to review any of their files in the R drive.  Please flag any duplicate or outdated files for review.

Cont Ed

More updates regarding Cont Ed client access to online resources…..

The UCID login is now ContEd’s standard for both Blackboard and EZproxy (Blackboard is no longer requiring the use of eID if a ContEd student has one), and that should result in fewer trouble calls to the library from users who know their eID but not UCID.

If you do get trouble calls on this issue, please gather as much information as you can (student number, course number, date of last class, date problem was noticed), and pass that information on to Andrew Pasterfield.

Term Loan Fines

You may have noticed that term loans due back on January 15^th had a one day grace before fines were accessed.  This had to do with system set up over the break.

Commons Moveable Wall 

With instruction sessions beginning once again, staff at the service desk are asked to check the Commons schedule and manage the moveable wall as necessary according to the printed weekly schedule of sessions posted on the board by the Commons.

The Commons is reserved on January 25^th for wall maintenance.  Representatives from the company will be here to address some concerns with the panels.

Exam Proctoring

As reported in the November notes, HSL is no longer supporting exam proctoring for external or U of C clients because of capacity issues. HSL/HIN will continue to support proctoring for AHS staff.

Non AHS, and U of C clients requesting exam proctoring can be referred to the University proctoring service at:

http://www.ucalgary.ca/registrar/exams/externalexams

 For AHS exam proctoring questions that come to HSL, requests should be directed to hslibr for follow up.  Staff can certainly assist clients with this process.

Consumer Health Client Loan Limit

“Consumer health” clients (those with a patient profile in Sirsi), are able to borrow from the Consumer Health collections only.   They did have a loan limit of 50 items at any one time however following recent discussions it was agreed that this limit would be reduced to 25.

Sirsi now limits the number of loans for “consumer health” clients (those with a patient profile in Sirsi) to 25.  Any loans beyond that would require staff authorization and override.

 Please let me know if you have any questions, concerns or suggestions.

Thanks.

Mary

Free webinar on using RevMan for meta-analysis

The Canadian Partnership Against Cancer is offering this free webinar on Jan. 29, noon-1 EST. For full details, see

Background

The Capacity Enhancement Program (CEP) is a strategic initiative of the Canadian Partnership Against Cancer Corporation and is academically linked to the Department of Oncology at McMaster University. The CEP is pleased to host a webinar to provide training on how to conduct a meta-analysis using the Cochrane Collaboration's Review Manager software.

Format

The webinar will consist of a presentation and a demonstration of Review Manager software. The webinar will be hosted online via WebEx and telephone conferencing. In order to participate, individuals will need a computer with Internet access and a telephone. 

Details

The one-hour webinar is planned for the following date:

Tuesday, January 29, 2013, noon-1pm EST: Meta-analysis using the Cochrane Collaboration's Review Manager software       

Target Audience

The primary target audience is practice guideline methodologists and panel members, including program managers, disease site team members and tumour groups. The webinars may also be of interest to health care professionals, clinical trainees, information specialists, administrators, graduate students and decision-makers interested in evidence synthesis or practice guideline development.

Basic knowledge about meta-analysis will be assumed. We encourage those who are not familiar with the basic concepts to view the recording of the CEP's introductory webinar on meta-analysis at http://www.cancerview.ca/cv/portal/Home/TreatmentAndSupport/TSProfessionals/ClinicalGuidelines/GRCMain/GRCTrainingEvents/GRCTEWebinars/GRCTEWebinarsArchives?lang=en

Facilitators

The webinar will be led by CEP Training Coordinators.

How to Register

Click the "Next" button below and complete the registration form. 

Contact Information

For more information, please visit the Training Events section of our website at www.cancerview.ca/guidelines or contact the CEP office:

Ms. Kate KerkvlietMcMaster University, Juravinski SiteDepartment of OncologyG Wing, 2^nd floor711 Concession StreetHamilton, ONL8V 1C3Phone: 905-527-4322 ext.42833Fax: 905-526-6775CEPadmin@mcmaster.ca