Hello Everyone,
A few more notes to end the week…..
Client concerns about noise in the library
We have had a couple of complaints this week about noise
from clients working on computers in the public service area.
The front of the library is not a quiet zone, and
conversations and consultations are appropriate in this area. The
designated quiet zone of the library is toward the back and there is signage
there to indicate this. If clients are looking for a quieter space with
computer, the Commons is the best bet. It is not designated quiet space,
but does tend to be quieter, and is available to the public much of the time.
I have followed up with both clients this week who seem to
be fairly regular visitors. They are aware of policies and options.
I have asked that if they have further concerns to speak with staff – they
should not be approaching other clients directly.
Please let me know if there are any concerns at all, and I
will follow up.
Login Error
Some staff have received an error message when logging in
over the past couple of days that seems to have to do with Google Talk. The
message either says login and password do not match, or wrong username and
password. I have spoken with ITS help through zendesk and they have
explained that this is tied to the auto start setting for Google Talk. To
correct this, go the start menu, open Google talk. In the Google talk
window select settings then de-select start automatically when starting
Windows. This should do the trick.
Service Desk Updates
With the installation of the flexible monitor arms at
station #1 and #2 at the service desk, the mobility of the screen has greatly
improved, making them quite handy when working with a client across the
desk. In discussion with service staff it seemed that the extra monitor
at station #3 was rarely used and often staff preferred to connect with clients
at station #1 or #2. So, on a trial basis we have removed the
client-facing monitor at station #3 that was rarely used and seemed to be more
of a barrier to client service than a support. You will especially notice
better visibility! The extra monitor is now on the desktop as a second
work screen. Spacing is a bit tricky, but give it a try and let us know
how it works for you.
History Of Medicine Days and Displays
We will be receiving a travelling display at HSL next week
on the history of vaccination and immunology. This is in conjunction with
the History of Medicine Days that will be held March 5-7th.
Thanks Lourdes and Chelsea for supporting this display by
highlighting related HSL resources.
Check out the collection of posters relating to immunization
on the Touch Table, and the new display in the case across form the HOM room!
360 Link Session
David Brown will be delivering a session on 360 Link by Lync
on Wednesday, March 4th at 10:00 a.m.. Join us in 1459 for
this session.
Refstats
Thanks to all who are entering their client questions into
Refstats. Just a reminder to update all fields as necessary when you
enter a question. Thanks.
Computer Commons
Gelnn was in this week and has updated some of the stations
in the commons.
SPSS is now available on all stations in both 1460A & B
STATA is only available on stations 701- 736. This
means that it is on all stations in 1460B and half the stations on 1460A (both
sides of the row farthest from the door).
No STATA on the 12 stations on both sides of the row closest
to the door in 1460A (station #s 737 – 748).
Printer rolls
The paper rolls for the POS, Hold receipt printer and
Moneris printer are now stored in the third drawer of the service desk by the
POS.
UptoDate
UptoDate presented a webinar this week to highlight the new
app functionality. They have provided the following view for viewing at
your convenience.
Use the link below to enter the
webcast at any time.
Safety
Do you know how many fire extinguishers we have in Health
Sciences Library and do you know where they are?
Client Types
We see a wide variety of clients we see at the
desk, who have a wide range of roles within the UC or Alberta Health Services
systems. I have provided some information below about how these roles fit
into our system, however, as we know, it is not necessarily a client’s role,
but their status within the UC system that determines their library privileges
and library account profiles. For example, a clinical adjunct is not a
paid UC staff member, but does show up in Sirsi as a Academic (though should
have a limited privilege expiry date that fits with their clinical appointment
that is usually 5 years).
Let me know if there is futher information that
might make this list more helpful.
Clinical /Adjunct : Clients
with UC adjunct and clinical
appointments are eligible for UC staff privileges but are not actually paid by
the UC. These are generally physicians or veterinarians or professionals
who assist with teaching UC students in hospital or clinical settings.
These appointments are usually made for periods of twelve months up to five
years. Their paperwork is processed through HR.
Preceptors:
Preceptors support continued learning of UC students and graduates in the
field. For example, physicians in rural areas supporting medical
residents during rural rotations, or veterinarians assisting with vet med
interns, or researchers supporting student research experience.
Interns:
We do have Vet med interns at University of Calgary who are vet med grads
(could also be grads from other institutions) working in a clinical practice,
often to increase their experience in a particular specialty. These
internships are for a one year term and are coordinated by University of
Calgary. The interns are paid by the vet practice and have UC privileges
as POIs.
Fellows:
At the University of Calgary,
Clinical Fellows refer to medical doctors who have successfully completed a
residency training program in Canada or elsewhere and who are pursuing short
term specialized fellowship training beyond the requirements of residency
certification. Clinical Fellows train under the general supervision of a Clinical
Supervisor at a recognized Alberta Health Services (AHS) hospital or affiliated
setting in the Province of Alberta. All Clinical Fellows must be
registered through the Office of Postgraduate Medical Education (PGME) and must
pay all required administrative fees. Tuition fees are assessed by the
University of Calgary. At Health Sciences Library we may also see fellows
who are not affiliated with UC but may be affiliated with Alberta Health
Services.
Residents
Post Docs:
A postdoctoral scholar at the
University of Calgary is considered a trainee under the supervision and
mentorship of an academic faculty member. The appointment is normally full-time
and involves substantial research activity. Post-docs may be hired
at University of Calgary as a staff member or as a Person of Interest (POI).
Person of Interest (POI): formerly known as UC Associates, these are clients
who have some type of temporary affiliation with the UC, but are not paid by
the UC. The paperwork is initiated through the UC department they are
affiliated with and requires the signature of an authorized faculty
member. While there are many types of POI categories, only three types
are eligible for library access: Visiting Scholar, Post-Docs, and
Consultant Professional Services. More info at: http://www.ucalgary.ca/hr/non-classified/poi
Residents: We most often see medical residents at Health
Sciences Library, but there may be more vet med residents in the future as
well. Residents have completed their medical degree. Residency is
required for human medical grads before being able to practice as a
physician. The number of years in residency varies with the area of
specialty. In our UC system, residents are seen as ‘graduate students’,
and have full UC privileges. They would also be considered Alberta Health
Services employees while they train in the hospitals, so would also be eligible
for Alberta Health Services/KRS privileges. We do try to encourage these
types of clients who are eligible as both Alberta Health Services and UC, to
use their UC status and account for library transactions.
Alumni:
Once a UC alumni, always a UC alumni. Alumni, who have completed a
program of study at UC are eligible for free borrowing privileges, however only
have remote access to a small number of online databases. Their library
privileges can be renewed for up to one year at a time. More info at: http://library.ucalgary.ca/alumni
