Monday, April 7, 2014


Hello Everyone,

 

A few notes to begin the week.....

 

 

Easter Weekend Hours

Health Sciences Library will be open through the Easter weekend as follows:

Friday, April 18th                10:00 AM – 6:00 PM  Holiday hours

Saturday, April 19th          10:00 AM – 6:00 PM  Regular Hours

Sunday, April 20th             12:00 PM – 8:00 PM  Regular Hours

Monday, April 21st           8:00 AM – 10:00 PM  Regular Hours

 

Summer scheduling: 

HSL  will be closed weekends during July and August.  Student weekday evening hours will be reduced for the May - August months to 4 hour  shifts, (6:00 PM – 10:00 PM).

 

Staff Sessions at Health Sciences Library This Week

The Military Museums tour:  Either Wednesday, April 9th or Thursday, April 10th  pick up at HSC 9:45 AM

Advanced Searching Clinic #2 :  2:30 PM – 3:30 PM

Camtasia 8.3 :  Tuesday afternoon (around 2:30)

 

Toronto Notes 2014

The popular Toronto notes 2014 is available in the medical bookstore.  Health Sciences Library will be receiving its copies soon.

 

DSM-5

There have been a few questions at the desk regarding the online version of the Diagnostic and statistical manual of mental disorders : DSM-5 / American Psychiatric Association.. Health Sciences Library as well as other locations have does have circulating print copies and there is a print version on our reference shelf.

Knowledge Resource Service does have online access through the PsychiatryOnline database.

University of Calgary is in discussions to make the online version available for UC clients.

 
Gallagher Library

Gallagher Library is slated for major renovations this spring and summer.

It will not be used as a pick up location beginning April 21st, and the library will be closed for renovations effective April 30th.

Clients will be able to request materials from this location for pick up at other locations.

 
Term Loans

Term loan renewals will bring up a September 15th due date beginning Tuesday, April 29th.   Client with term loan items out will receive the first e-mail reminder on this date, the second one on May 12th.  New Mailman address

 
E-Books

Many thanks to Leslie Potter and Lynda Shelton for the informative and well-attended e-book session on Friday.

Some highlights:  creating an account with providers such as ebrary of clinical key will allow clients to access more functions and features for using these resources.

For more helpful information  refer to the ebrary  libguide at:  http://libguides.ucalgary.ca/content.php?pid=580853

Also, there is a link for  medical and vet med e-book collections right on our Health Sciences Library homepage:  http://library.ucalgary.ca/hsl

 
Training card

I have created a training card that I hope will allow access to University of Calgary resources remotely, for example when training on AHS computers.  Please let me know if you have any problems using this card.

Barcode:  010203072

Pin:  6855

 
Improved Library Access for Sessional Instructors and Post-Docs

A message from Claudette regarding a helpful system change that will improve library access for instructors and post-docs between sessions.

 
As of March 1, 2014 all Academic staff whose appointment has terminated will receive a grace period when it comes to IT account and system access. Academic staff (including Clinicals, Adjuncts and Sessionals) will now retain their IT accounts for up to one (1) year from their appointment end date.

This will give them continued access to:

 

•               Blackboard - so our Sessional staff can prepare course material in advance of their next session;

 

•               Library - to continue research between appointments, or conclude and move research data;

 

•               Exchange email account;

 

•               Faculty Centre - to finalize grades;

 

•               Basic PeopleSoft (HR and Finance) self service - to allow academics to print pay statements and T4 slips and to complete activities such as expense submissions. Note that the grace period for access to the expense module is limited to 90 days;

 

•               eFIN - to allow researchers to view (only) project

 

Varidesk

We have a desk add-on at Chelsea’s desk that allows a staff person to move between standing and sitting postures at a workstation.  It is adjustable to 12 heights and is quite easy to manage.

The desk is currently here on trial.  Those interested are welcome to have a look at the Varidesk over the next two weeks.  Some literature about the about the desk is available in our staff room, or online at:  http://www.fitter1.com/

 
HSL Room Booking system – help

While the HSL room booking system is intended to be a self-serve system for UC clients, with access using their UCIT and password,  there are times when clients encounter login in problems.

We do want our systems to work well for all, and in these cases there are a couple of follow up options for the client.  If there is a login problem, the site will show a pink band across the screen with a link to some troubleshooting help from Paul Pival.  This may help in many cases.  If there are still problems, the best follow up option for the client is to use the Feedback (Zendesk) button on the far right hand side of the screen.   As an exception in these cases staff may wish to book the space on the client behalf while the login issue is investigated.  However we do not wish clients to expect this service on an ongoing basis.  Our preference is to help the client resolve any system issues so that the system will work well for them moving forward,  while still meeting their immediate space needs.


 

Knowledge Resource Service Bookmarks, Signs and Forms

KRS has updated bookmarks, signs and forms to reflect  changes with the logos.   We have requested an additional supply of the new blue KRS bookmarks for the front counter.

All forms can be found on the shared drive as shown below:

R:\Knowledge-Centers\HIN Policy & Procedure Manual\Circulation\! FORMS, INFO SHEETS, LABELS !\KRS New Banner

 1/ KRS Patient intro handout-Update April 1

2/ KRS(UC) Library Registration

3/ KRS(UC)_AHSWelcome-handout

 

Service Area Printer

We had a question at the desk last week from a client wishing to print documents with stapling and hole punching.  The back-up printer does not provide these options, however she was able to select the staff printer in the service area and select the appropriate properties from her print dialogue box to use both options successfully.

 
Some Quick Updates

Extended Room Bookings:  Brian and Leslie will now have the ability to create extended room bookings for clients during evenings and weekends.

 

Commons bookings:  Mary and TerriLynne will be the main contacts now for booking the Commons.   The weeks of June 23 through July 4th as well as the full month of September are tentatively booked for library instruction.  Once instruction dates are confirmed in late June, more space will be released for other clients.

 

Web sliders:  All staff can create (see SharePoint) and Chelsea is responsible for loading.  Backup needed:

 

Flat panels:   Brian, Lourdes and Chelsea can load the slides on the flat panel.  Brain is managing the number of slides, and rotation.

 

Rooms 1453 and 1459:  Will have  back-painted glass boards installed in early April.

 

Printing:  We now have a replacement printer that will be used until our toner comes in for the new back up printer.

 

Evacuations:  To avoid the high traffic flow area in the HRIC by the outside doors, our Health Sciences Library evacuation staff meeting place is being moved slightly closer to the HRIC staircase.  Thanks for the great suggestion, Lorraine B..  

 

Photos:  We are looking for staff and Health Sciences Library event photos.  Staff are encouraged to take photos and submit.  They will be displayed on SharePoint and then stored in UCLASS. Chelsea will coordinate the SharePoint photo display and TerriLynne is organizing and tagging photos in UCLASS.

 

Currents to Backsets:  All 2013 journals are now shelved in the backsets.  Thanks to all who assisted with this project.

 

Journal Project:    We will begin barcoding journals in preparation for a large move to Health Sciences Library in the summer months.

 

History of Medicine Room:   New signage for the LeBlanc, Scarlett and Cruse collections has been installed in the History of Medicine Room.  Collections have been shifted slightly to accommodate the LeBlanc collection and the Mackie ephemera collection that are expected soon.

 

 

Friday, March 28, 2014

HSL Access Notes - March 28th


Hello,

 

A few notes for the final week of March...

 

 

Retired

The following three records are all showing with a retired profile, and I was able to access the ILL for all three.  I wonder if the problems we have with occasional retirees not accessing the ILL form could be due to other issues, like the duplicate records,

 

Persons of Interest

A reminder that effective March 1st POI clients now have two option for authenticating for remoter access to library resources similar to all other UC student, staff and faculty:

1. Unicard barcode (first nine digits) and pin (generally their UCID number without any leading zeroes).

2. Their UCIT login (as for wireless or ucalgary email) and password.

If UC clients do not have a UCIT account set up they can do so online using their UCID.  More information on the IT website at:  https://www.ucalgary.ca/itutil?process=WebRegister

 

Thesis Formatting

We have had a few different question about thesis formatting and copyright issues this week.  In addition to the thesis formatting workshops both at TFDL, and HSL, there are also some helpful websites and LibGuides on this topic.

LibGuide:  LCR homepage>Research Guides>Reference Tools> Thesis Formatting


 

Quick link to thesis related information on the Faculty of Graduate Studies Website: http://grad.ucalgary.ca/current/thesis

 

Copyright information specific to theses:

http://library.ucalgary.ca/copyright  look for Thesis copyright Guidelines.

 

 

HSL Photos in SharePoint/UCLASS

We would like to collect and store photos of HSL staff and events.  Do you have any photos on devices or in files that we can collect?  There have been some more recent photos added to the SharePoint site where they will be displayed.  Older photos will move from SharePoint to UCLASS for storage.

 

Network Upgrade

Thanks to all for the support of the IT team while they were her for the Network upgrade.  It certainly seemed to go quite smoothly.  I understand that this will be happening in other areas throughout campus over the next while, and it has much to do with security and stability of the network.

 

Alberta Health Services Ebooks

KRS e-books are no longer listed in the UC catalogue.  They can be found using the search box from the KRS website under the 'search collections' > e-books.


Workstation #3 at Health Sciences Library Service Desk

The dual monitor at workstation #3 can now be turned on/off using the power bar at the desk. 

Further to a client FOIP concern at TFDL, we have added a message to the screen facing the client that states, " information on this screen is mirrored on the staff screen".

 

Electronics

Thanks Chelsea for following up on this client request. 

We now have a scientific calculator available for staff use and student loan. It, (along with the small calculator on Brian's desk) has been given a barcode and can be signed out for 2 hours. This is in response to the occasional situation where students writing exams have forgotten to bring a calculator.

The scientific calculator is being stored with the wireless keyboards and mice.

 

Also, did you know that the wireless keyboards and mice have on/off switches? These are located along the top right edge on the keyboards and on the bottom side of the mice. To preserve battery life it may be worthwhile turning these items off when they are not in use.

 

Rooms1453 and 1459

Back painted glass boards have been ordered for study/meeting rooms 1453 and 1459.  We expect installation in early April.

 

Parking Binder

The parking binder has been updated with our new passes and refreshed sign out sheets.  There are two passes for daytime use, the Ark Parkade and the Lot 28 hanging pass, and one for after-hours use.  Thanks TerriLynne.

 

Lost Book  Billing

A reminder that if staff accept payment at the desk for a lost book that has been billed, the item should be discharged from the client record, and the transaction with client name should be flagged for Leslie for further follow up.  Thanks Leslie for your work with these lost books.

 

Printer

Our new back up printer has been out of commission for most of the week due to Xerox problem supplying toner.  Lourdes requested a back-up printer that was installed today. We are back in business as usual - thanks Lourdes!

If the back-up printer is not operating, the work around is as follows:

B/W printing can be sent from the backup workstation to the circulation printer/copier (circ - HSL). 

Colour printing needs to be facilitated from workstation #3 and sent to the admin printer (properties need to be selected for colour)

 

LifeWorks

Support staff counckil recently had a presentation for the LifeWorks group.  Some materials have been displayed in the HSL staff room.  As noted on their website, "University employees and their families have immediate, confidential access to the LifeWorks program at no cost.

LifeWorks is there to provide support, advice and resources to help employees manage their work and personal life so that they can focus on what’s important. They offer support in-person, on the telephone, through research requests, booklets, CDs and kits, or via the web site."

More info at:


 

Enjoy a pleasant weekend!

Mary

Friday, March 7, 2014

HSL Access notes - March 7th


Hello,

 

A few notes for the week….

 

Daylight Savings Time - Sunday

It is time to 'spring ahead' again this weekend, with clocks moving ahead one hour in the wee hours of Sunday morning. 

Our electronic door programming will automatically respond to the time change, however our public clocks will not, and will display improperly on Sunday.  These clocks  cannot be adjusted in the library since they are ‘satellite’ clocks.  Facility staff will collect the clocks and adjust early next week.  

 

HDL Project

Our Health Sciences Library transfer project has to be postponed due to another time-sensitive transfer project.  The AINA collection from Gallagher needs to be moved to HDL prior to the start of planned major summer renovation at Gallagher.

HDL will be able to accept the first batch of items.  The remainder of the collection transfer (all journals prior to 2005) will likely be postponed until summertime.  Barcoding and Workflows work on the journal collection will move forward in preparation for the summer transfer.

 

Interesting service questions of the week

Q: Is this the film library?

A: Client called asking about the film library (not to be confused with the AV collection at TFDL).  As it turns out, the client was looking for the Diagnostic Film 'Library' located in the Special Services Building between TBCC and Foothills (403-944-1135 Rm AGW 32). Patients may be referred there to access MRI's and other diagnostic records. Direct any lost patients to the reception desk of the Special Services Building.

 

Q:  We are Med-skills staff, do we have library privileges?

A:  Turned out these clients are actors hired to present as patients in clinical medical skills scenarios. HR confirmed that they are UofC employees and eligible for UofC Unicard and associated library privileges, though in this case the clients had not picked up their Unicards yet.

 

 Web Sliders

Have you seen the interesting web sliders that are began showing on our webpage this week?  Thanks to Chelsea and Lourdes for creating the sliders!  They  not only promote HSL services and resources,  but when clicked will link the client directly to more information!  The sliders throughout campus display better in the Firefox browser.   Caitlin is coordinating and Chelsea is the contact for loading slides.  More information about creating sliders and a template can be found in our SharePoint website.

 

 

Person of Interest (POI) library records in Workflows and ILL

We had a client this week who was a new POI but could not access the ILL form.  Since the ILL Relais system information loads from Sirsi, the client Sirsi (Workflows)record must be active, and include a valid expiry date, profile type and email address.

POI university records often load into Workflows with minimal information, and may load with a BLOCKNEW profile.  In these cases, staff will need to manually update the record (if expiry date shows that the record is still valid).   POIs generally  have a SUPPSTAFF or ACADEMIC workflows profile, and a unique expiry date.  It is important to add an email address field in the Address 1 Window in order for client to receive automated emails and to allow load into the ILL Relais system then the record will go into Relais.

 

AV  updates in rooms 1454 and 1455, 1453

·         The electrical, network and painting work is now complete in room 1453.  We hope to have the equipment installed within a few weeks.  If the installers are looking for the three network cords, and I am not available, they are sitting in my office on the cabinet against the back wall.

·         We had some problem with the tabletop power in room 1455 due to damage to the plug head that connects in the floor outlet.  The electricians have been able to correct and reconnect, however we are seeking a more permanent resolution to secure and protect the plug.

·         Power at the wall panel should be checked and turned off at the end of each day.

 

Distance Ed Student Requests

We had an interesting situation with a hold for a Distance Ed student on our shelf this week.  More information about library services and access for Distance Ed students can be found at Library>Get Help>Getting started> Students>Distance Ed:  http://library.ucalgary.ca/student-support/distance-students

·         Most distance education student requests are submitted and managed through the Document Delivery Request Form .  Items are delivered to them and include a postage paid label to return material to UofC.

·         Like any other student, distance education students can also place a holds on library books, selecting a preferred pick up location.  The pick-up notification then gives the student an option to request mail delivery by emailing TFDL Sorting and Distribution (Brenda Petkau prepares these hold mail deliveries). 

 

Commons – Room 1460A

We noticed a dripping-like sound in the Commons ceiling last week in 1460A, above station 727.  It was reported and Facilities came and had a thorough look.  Although the sound had stopped they were very good about doing a thorough check both on this level and the next, and even checked again on Monday - no sign of water. Facilities indicated that it may be a fan belt or something like that, and if so the sound may become more consistent and louder over time.  Please let me know if anyone passes along a concern about noise in the Commons.  Thanks.

 

 AUPE

New offers for price reduction on certain events posted in the Health Sciences Library staff room.

 

Parking Binder

The Parking binder is being updated, with separate pages for each pass.  We also have an additional hanging pass for after-hours use only in certain specified lots.  More details in the binder.  New sign out sheets will be added, however sign out processes will remain the same.

 

 Coming Soon!

We have received approval for new back painted glass boards for rooms  1453, and  1459.  We hope to have these installed within a few weeks.

We are also receiving new signage for the HOM room for the Cruse, Scarlett and LeBlanc collections.

 

New Back up printer

 We have received a sleek new back up printer!  The printer works much the same as the previous model and does print in colour.  We have had some concern about the length of time some large colour jobs take, however it has been operating well this week.

To print colour from the service desk stations 1 & 2, select printer (17) and change properties to select colour.  Please let myself or Lourdes know if there are any concerns.

 

 

 Looks like we have a warmer weekend ahead, happy weekend to all.

 

 Mary

Monday, February 24, 2014

HSL Access Notes - February 24th


Hello Everyone,

 

A few extra notes for the final week in February....

 

February 25th Schedule

Brian will be at a  session tomorrow and I will be covering the 2 – 10 shift.  However I am also registered for the Respect workshop tomorrow afternoon, so will start my day at main campus from 1:30 – 3:30.  I hope to be back here before 4:00 pm.

 

Calgary Herald

We have not received our Calgary Herald for over a week due to problems with the Herald subscription renewals.  This has been flagged for follow up and we hope to receive the Monday – Friday delivery of the Herald again soon.

 

Emergency  Planning

·         Connected with the UofC recent focus on emergency planning we would like to go ahead with the plan to have a rally point in the HRIC atrium for Health Sciences Library staff during evacuations.  It will be in the HRIC atrium by the glass doors leading to the McQaig Tower. 

·         Have you signed up for the Emergency text messaging service?  More info at:  http://www.ucalgary.ca/emergencyplan/textmessage

·         The emergency Call-out tree is in SharePoint

 

Knowledge Resource Service e-books

A reminder that over the past months the Knowledge Resource Service e-books have been removed from the University of Calgary catalogue.  Knowledge Resource Service e-books can be searched by going to the Knowledge Resource Service website> Search collections > e-books.

 

Stata 13

The statistical software program, Stata that is on our Commons Computers only, has been upgraded from Stat 10 to Stata 13 on most of the stations.  This includes all the computers in 1460B, both podium stations and a number of the stations closest to the front of the room in 1460A.  The remainder of the computers in 1460A continue to have Stata 10 available.

 

Sirsi

An update from David Brown:

On Tuesday February 25th, we will be updating the Sirsi test server (sirsi2) with up-to-date data from production.

 

This means that:

·         Any data that is only on sirsi2 will be lost, including any test bibliographic or user records.

·         The sirsi2 test server will be unavailable for most of Tuesday February 25.

 

Please let me know as soon as possible if this will cause any problems for you or your staff.

 

Remote Access for POIs beginning March 1st

A message from ITS regarding an added access option for Persons of Interest ( POIs) for remote access to online resources:

By March 1, IT will have put a change in place to allow POIs (Persons of Interest) with an IT account to use their IT username to log into Ezproxy—as faculty and students already do.

 

In order to get access to electronic library resources by IT username:

 

1.       The user needs to have an active IT account.

2.       The user’s POI class must be one of the following.

00014 – Visiting Scholar

00023 – Postdoctoral

00029 – Consultant-Pro.Service

00033 – Qatar Local Hires

 

To borrow print materials, the user still needs to obtain a card, and their contact information will still need to be updated manually in Sirsi the first time they use the system.

 

POIs with active Sirsi accounts will still be able to use their barcode/PIN to log in to electronic resources, but they will also have the option of using their IT username. (I would recommend that they use IT username, as it is likely to be more stable and secure.)

 

I expect that this will resolve many of the login issues that we receive, and will be a big service improvement for these user groups. Please share this information as required.

 

Room 1453

The electrical work for the AV upgrade in room 1453 has been completed. The next phase will be the painting and dry walling that we hope will take one day.  We will try to keep the room open for use as work permits.

The wall mounted desk has been removed  and has been flagged for surplus.  The parts are stacked in the room awaiting pick up.

 

Adapters for Apple Equipment

We have two adapters for Apple equipment, one for Mac Books and one for mobile devices such as I pads and I touch devices.  These are being kept in the credenza behind the service counter along with the keyboards and mice for rooms 1454 and 1455.  These are barcoded and can be signed out in Sirsi for use in these rooms.  They may be signed out and used by staff for short-term use as well.

 

2013 Periodicals to Backsets

Many of the 2013 periodical titles have now been moved from the Current Shelving to the Backsets.  This includes print titles that have been cancelled as well as any continuing print titles for which we have received a 2014 issue.  If clients are looking for a 2013 issue at this point, it may be either on the current shelves or the backset shelves.

 
Print Journals Cancelled
AUSTRALIAN FAMILY PHYSICIAN
BIOLOGY OF REPRODUCTION
BMJ (International Edition)
JAMA DERMATOLOGY
JAMA FACIAL PLASTIC SURGERY
JAMA INTERNAL MEDICINE
JAMA NEUROLOGY
JAMA OPHTHALMOLOGY
JAMA OTOLARYNGOLOGY- HEAD & NECK SURGERY
JAMA PEDIATRICS
JAMA PSYCHIATRY
JAMA SURGERY
JOURNAL OF BIOMECHANICAL ENGINEERING
JOURNAL OF NUCLEAR MEDICINE
JOURNAL OF VETERINARY DIAGNOSTIC INVESTIGATION
LANCET
MEDICAL LETTER ON DRUGS AND THERAPEUTICS
MEDICAL PHYSICS
NATURE
ONCOGENE
OTOLARYNGOLOGIC CLINICS
PEDIATRIC CLINICS OF NORTH AMERICA
RADIOLOGIC CLINICS OF NORTH AMERICA
SCIENCE (Weekly)
SEMINARS IN ONCOLOGY
SURGICAL CLINICS OF NORTH AMERICA

 

HDL Transfer Project

Also related to periodicals, we are preparing for a large transfer of periodicals to Health Sciences Library.  This project may span most of March and April and our goal will be, as Susan outlined, to transfer issues prior to 2005.

More details to come.

 

Respect Workshops – final week!

There is still time to participate in the online training and attend the Respect workshops on main campus that are being encouraged for all University of Calgary staff.  The final three workshops are scheduled this week.

There has been good feedback from HSL staff who have completed the online sessions and attended workshops.

 

The “Respect in the Workplace” online training program covers some important basic information about bullying, discrimination and harassment. It leads you through a series of vignettes to portray what a respectful workplace looks like. While the online program takes approximately 90 minutes to complete,  it is composed of many short segments that you can start and stop at your leisure.  The link for the online program is https://universityofcalgaryworkplace.respectgroupinc.com.    Please click on this link and self-register to get started.   

 

The Respect Workshop is focused on competencies and strategies to enhance your personal and leadership effectiveness as well as our workplace culture.  It is very interactive, practical and supportive. 

 

Nine workshops for Libraries and Cultural Resources staff have been scheduled for February. All workshops will be held in Human Resources (MacKimmie Tower, 4th floor). Please use the links provided below to register in the workshop that best fits your calendar.

 

               

25 Feb 2014
1:30pm to 3:30pm
26 Feb 2014
1:30pm to 3:30pm
27 Feb 2014
1:30pm to 3:30pm

 

New Room Booking System

Have you had a look and the new and improved Health Sciences Library study room online booking system? Check it out at:  http://libapps.ucalgary.ca/hsworkrooms/Web/

 Policies remain the same, but the look has been updated.  Public can still view the schedule, while University of Calgary UCIT login and password is required for online booking.

 
IM

Evening and weekend monitoring of IM continues. 


Fines

A reminder that if a client wishes to dispute fines on items that belong to another branch or location, they should be referred to the home location of the item.