HSL Access Notes - April 17th

Hello,

 

A few notes before the Easter weekend…

 

Easter Weekend Hours

Many thanks to student assistants Amy and Kathleen who are covering our holiday hours tomorrow, Friday, April 18^th from 10:00 AM – 6:00 PM

 

End of Term

Best wishes to our student assistants, Robin, Jessica, Kathleen, Krystal and Amy as they prepare for finals.

 

 

HOM Guidelines

 A reminder that if a client would like to view items from one of the History of Medicine collections, staff can retrieve one item at a time from the HOM room and sign the item out to the client in Sirsi for in library use only.  Staff should ensure that the item remains sensitized while in use. Clients should return these items directly to staff at the desk.  Staff would then discharge and re-shelve in the HOM room.  More detailed HOM guidelines are available on SharePoint.  Search for History, or go to the Collections Tab > Policies > History of Medicine.

 

Staff Access door to Elevator A hallway

The side emergency/staff exit door leading to Elevator A, is not latching properly, and  needs to be pulled in order to close securely.  Staff using the door are asked to double check that the door is secure.  The problem has been reported and should be repaired soon.

 

Town Hall Meeting

Information about the upcoming Town Hall meeting.  Susan has offered to cover the desk to allow staff to attend. 

It’s time to get the team together again! Please join us on Thursday May 1 from 10:30 a.m. – 12 p.m. in Science Theatre 148 for our Provost Team Town Hall. This is a chance for us to recap the academic year and discuss forward planning. 

Tom is encouraging all staff to attend if they are able to do so.

 

Hold Reminder Notice

Sirsi is now sending out a hold reminder notice as indicated by Mary Jane:  

 

On April 15^th, we started sending out Hold Pickup Reminder Notices to users with University of Calgary items* on hold. The reminder is sent to users who have an available hold that will expire in 3 days, and includes again the pickup location as well as the pickup by date.

   

                      *REMINDER*                

      YOUR HOLD IS NOW AVAILABLE FOR ONLY 3 MORE DAYS

 

You may notice that WorkFlows’ Item Search and Display/Call Number Item/Holds information shows the date of the latest notice in the Notified field. This now includes the date of a hold pickup reminder notice.

 

The intent of this notice is to support our patrons who receive our first notice that their hold is available for pickup, but then may forget to follow-up.

 

Data Pull

We have received notice that there will be a pull of data wiring in the library (likely from the shaft closest to room 1458) in connection with a project downstairs.  We hope this will be done either early morning or evening, but do not expect this to cause too much disruption to regular routines or service.

 

Room 1453

While the AV screen has been installed in room 1453, we are still waiting for a network connection and the LCR imaging of the CPU before this will be available for use.  We hope this will be fully operational soon.

 

Recycle Bins in service area

The small staff recycle bins in the service area and consult office will be emptied by student staff each Sunday.  This will move to Thursday evenings during July and August.

 

 

Wishing all a refreshing holiday Easter weekend!

Mary

 

 

HSL Access Notes - April 11th

Hello,

A few notes for the week….

Easter Hours

The Health Sciences Library Easter weekend hours have been added to the web slider and flat panel.

The electronic programming for the door has been updated to accommodate the Friday holiday hours.

Health Sciences Library will be open through the Easter weekend as follows:

Friday, April 18^th                10:00 AM – 6:00 PM  Holiday hours

Saturday, April 19^th          10:00 AM – 6:00 PM  Regular Hours

Sunday, April 20^th             12:00 PM – 8:00 PM  Regular Hours

Monday, April 21^st           8:00 AM – 10:00 PM  Regular Hours

MCCQE

 The Medical Council of Canada Exams will be coming up at the end of the month.  The Commons booked will be booked for exams 0800 – 1700 weekdays from April 28^th through May 7th

Health Sciences Library/Knowledge Resource Service staff Photos

TerriLynne is continuing to tag and sort HSL/KRS photos.  In order to use any photos of staff for promotion or marketing (for example a team photo on our webpage, etc.), we would like to ask staff to sign a photo release form. TerriLynne will be sending out forms this coming week.  Could staff please sign and return to TerriLynne?  If you have any concerns or questions about this, please let me know.  Thanks.

Statistics

We will be simplifying our pick up and shelving stats effective the beginning of May.  We will be collecting general totals only rather than collecting by item type.  We will also be collecting all our data on one printed form that includes the gate counts, head counts, pick up and shelving.  Please let me know if you have any questions.  The new forms are on the clipboard with the current gate count form.

Tour TMM

The tour of the Military Museums and Founder’s Gallery exhibit this week was a very informative and fascinating event!  One of their oldest books, An act prohibiting trade with the Barbada's, Virginia, Bermuda's and Antego, published in 1650, has been digitized and can be found in our catalogue. 

Camtasia 8.3

A trial version of Camtasia 8.3 is installed on the Dell laptop.  We will be purchasing this version once the trial ends.  This software can be used to record instruction and allows editing.

AV in 1453

The AV panel is being installed in room 1453 today.

Supplies 

All staff can help us keep on top of supplies by flagging any supply items that are getting low.  Supply requests for this month can be forwarded to TerriLynne by April 23^rd.

Mackie Item Circulation

A friendly reminder that if clients would like to look at Mackie items, they can be collected from the HOM room by staff and brought out for clients one at a time for review in the library only.  Due to the value of this collection extra care needs to be taken.  Each item should be checked out in Sirsi while the client is using it.  The items should be returned directly to a staff member (not through the return chute),  and then discharged and re-shelved in the HOM room.

Public Printing Problem

A client was just trying to print a 40 page PowerPoint presentation on our network printer, but it would not show up on the monitor. He tried from several computers without any luck. We waited for over 15 minutes, and still no job appeared on the monitor. I did follow up with IT to see if they had any troubleshooting tips and they provided the follow info:

Usually when things just don’t show up at the printer, it’s often due to a paper size being selected (inside the program, PowerPoint in this instance) and there isn’t any paper in that size in the printer. So, they can confirm that they are printing in letter paper size (or another format that is available at the printer) and if that doesn’t work, they can try printing via the print.ucalgary.ca webpage, which should allow them to choose a paper size.

Hope everyone enjoys a pleasant weekend.

Mary

Hello Everyone,

 

A few notes to begin the week.....

 

 

Easter Weekend Hours

Health Sciences Library will be open through the Easter weekend as follows:

Friday, April 18^th                10:00 AM – 6:00 PM  Holiday hours

Saturday, April 19^th          10:00 AM – 6:00 PM  Regular Hours

Sunday, April 20^th             12:00 PM – 8:00 PM  Regular Hours

Monday, April 21^st           8:00 AM – 10:00 PM  Regular Hours

 

Summer scheduling: 

HSL  will be closed weekends during July and August.  Student weekday evening hours will be reduced for the May - August months to 4 hour  shifts, (6:00 PM – 10:00 PM).

 

Staff Sessions at Health Sciences Library This Week

The Military Museums tour:  Either Wednesday, April 9^th or Thursday, April 10^th  pick up at HSC 9:45 AM

Advanced Searching Clinic #2 :  2:30 PM – 3:30 PM

Camtasia 8.3 :  Tuesday afternoon (around 2:30)

 

Toronto Notes 2014

The popular Toronto notes 2014 is available in the medical bookstore.  Health Sciences Library will be receiving its copies soon.

 

DSM-5

There have been a few questions at the desk regarding the online version of the Diagnostic and statistical manual of mental disorders : DSM-5 / American Psychiatric Association.. Health Sciences Library as well as other locations have does have circulating print copies and there is a print version on our reference shelf.

Knowledge Resource Service does have online access through the PsychiatryOnline database.

University of Calgary is in discussions to make the online version available for UC clients.

 

Gallagher Library

Gallagher Library is slated for major renovations this spring and summer.

It will not be used as a pick up location beginning April 21^st, and the library will be closed for renovations effective April 30^th.

Clients will be able to request materials from this location for pick up at other locations.

 

Term Loans

Term loan renewals will bring up a September 15^th due date beginning Tuesday, April 29^th.   Client with term loan items out will receive the first e-mail reminder on this date, the second one on May 12^th.  New Mailman address

 

E-Books

Many thanks to Leslie Potter and Lynda Shelton for the informative and well-attended e-book session on Friday.

Some highlights:  creating an account with providers such as ebrary of clinical key will allow clients to access more functions and features for using these resources.

For more helpful information  refer to the ebrary  libguide at:  http://libguides.ucalgary.ca/content.php?pid=580853

Also, there is a link for  medical and vet med e-book collections right on our Health Sciences Library homepage:  http://library.ucalgary.ca/hsl

 

Training card

I have created a training card that I hope will allow access to University of Calgary resources remotely, for example when training on AHS computers.  Please let me know if you have any problems using this card.

Barcode:  010203072

Pin:  6855

 

Improved Library Access for Sessional Instructors and Post-Docs

A message from Claudette regarding a helpful system change that will improve library access for instructors and post-docs between sessions.

 

As of March 1, 2014 all Academic staff whose appointment has terminated will receive a grace period when it comes to IT account and system access. Academic staff (including Clinicals, Adjuncts and Sessionals) will now retain their IT accounts for up to one (1) year from their appointment end date.

This will give them continued access to:

 

•               Blackboard - so our Sessional staff can prepare course material in advance of their next session;

 

•               Library - to continue research between appointments, or conclude and move research data;

 

•               Exchange email account;

 

•               Faculty Centre - to finalize grades;

 

•               Basic PeopleSoft (HR and Finance) self service - to allow academics to print pay statements and T4 slips and to complete activities such as expense submissions. Note that the grace period for access to the expense module is limited to 90 days;

 

•               eFIN - to allow researchers to view (only) project

 

Varidesk

We have a desk add-on at Chelsea’s desk that allows a staff person to move between standing and sitting postures at a workstation.  It is adjustable to 12 heights and is quite easy to manage.

The desk is currently here on trial.  Those interested are welcome to have a look at the Varidesk over the next two weeks.  Some literature about the about the desk is available in our staff room, or online at:  http://www.fitter1.com/

 

HSL Room Booking system – help

While the HSL room booking system is intended to be a self-serve system for UC clients, with access using their UCIT and password,  there are times when clients encounter login in problems.

We do want our systems to work well for all, and in these cases there are a couple of follow up options for the client.  If there is a login problem, the site will show a pink band across the screen with a link to some troubleshooting help from Paul Pival.  This may help in many cases.  If there are still problems, the best follow up option for the client is to use the Feedback (Zendesk) button on the far right hand side of the screen.   As an exception in these cases staff may wish to book the space on the client behalf while the login issue is investigated.  However we do not wish clients to expect this service on an ongoing basis.  Our preference is to help the client resolve any system issues so that the system will work well for them moving forward,  while still meeting their immediate space needs.

 

Knowledge Resource Service Bookmarks, Signs and Forms

KRS has updated bookmarks, signs and forms to reflect  changes with the logos.   We have requested an additional supply of the new blue KRS bookmarks for the front counter.

All forms can be found on the shared drive as shown below:

R:\Knowledge-Centers\HIN Policy & Procedure Manual\Circulation\! FORMS, INFO SHEETS, LABELS !\KRS New Banner

 1/ KRS Patient intro handout-Update April 1

2/ KRS(UC) Library Registration

3/ KRS(UC)_AHSWelcome-handout

 

Service Area Printer

We had a question at the desk last week from a client wishing to print documents with stapling and hole punching.  The back-up printer does not provide these options, however she was able to select the staff printer in the service area and select the appropriate properties from her print dialogue box to use both options successfully.

 

Some Quick Updates

Extended Room Bookings:  Brian and Leslie will now have the ability to create extended room bookings for clients during evenings and weekends.

 

Commons bookings:  Mary and TerriLynne will be the main contacts now for booking the Commons.   The weeks of June 23 through July 4th as well as the full month of September are tentatively booked for library instruction.  Once instruction dates are confirmed in late June, more space will be released for other clients.

 

Web sliders:  All staff can create (see SharePoint) and Chelsea is responsible for loading.  Backup needed:

 

Flat panels:   Brian, Lourdes and Chelsea can load the slides on the flat panel.  Brain is managing the number of slides, and rotation.

 

Rooms 1453 and 1459:  Will have  back-painted glass boards installed in early April.

 

Printing:  We now have a replacement printer that will be used until our toner comes in for the new back up printer.

 

Evacuations:  To avoid the high traffic flow area in the HRIC by the outside doors, our Health Sciences Library evacuation staff meeting place is being moved slightly closer to the HRIC staircase.  Thanks for the great suggestion, Lorraine B..  

 

Photos:  We are looking for staff and Health Sciences Library event photos.  Staff are encouraged to take photos and submit.  They will be displayed on SharePoint and then stored in UCLASS. Chelsea will coordinate the SharePoint photo display and TerriLynne is organizing and tagging photos in UCLASS.

 

Currents to Backsets:  All 2013 journals are now shelved in the backsets.  Thanks to all who assisted with this project.

 

Journal Project:    We will begin barcoding journals in preparation for a large move to Health Sciences Library in the summer months.

 

History of Medicine Room:   New signage for the LeBlanc, Scarlett and Cruse collections has been installed in the History of Medicine Room.  Collections have been shifted slightly to accommodate the LeBlanc collection and the Mackie ephemera collection that are expected soon.

 

 

HSL Access Notes - March 28th

Hello,

 

A few notes for the final week of March...

 

 

Retired

The following three records are all showing with a retired profile, and I was able to access the ILL for all three.  I wonder if the problems we have with occasional retirees not accessing the ILL form could be due to other issues, like the duplicate records,

 

Persons of Interest

A reminder that effective March 1st POI clients now have two option for authenticating for remoter access to library resources similar to all other UC student, staff and faculty:

1. Unicard barcode (first nine digits) and pin (generally their UCID number without any leading zeroes).

2. Their UCIT login (as for wireless or ucalgary email) and password.

If UC clients do not have a UCIT account set up they can do so online using their UCID.  More information on the IT website at:  https://www.ucalgary.ca/itutil?process=WebRegister

 

Thesis Formatting

We have had a few different question about thesis formatting and copyright issues this week.  In addition to the thesis formatting workshops both at TFDL, and HSL, there are also some helpful websites and LibGuides on this topic.

LibGuide:  LCR homepage>Research Guides>Reference Tools> Thesis Formatting

http://libguides.ucalgary.ca/thesisformatting

 

Quick link to thesis related information on the Faculty of Graduate Studies Website: http://grad.ucalgary.ca/current/thesis

 

Copyright information specific to theses:

http://library.ucalgary.ca/copyright  look for Thesis copyright Guidelines.

 

 

HSL Photos in SharePoint/UCLASS

We would like to collect and store photos of HSL staff and events.  Do you have any photos on devices or in files that we can collect?  There have been some more recent photos added to the SharePoint site where they will be displayed.  Older photos will move from SharePoint to UCLASS for storage.

 

Network Upgrade

Thanks to all for the support of the IT team while they were her for the Network upgrade.  It certainly seemed to go quite smoothly.  I understand that this will be happening in other areas throughout campus over the next while, and it has much to do with security and stability of the network.

 

Alberta Health Services Ebooks

KRS e-books are no longer listed in the UC catalogue.  They can be found using the search box from the KRS website under the 'search collections' > e-books.

Workstation #3 at Health Sciences Library Service Desk

The dual monitor at workstation #3 can now be turned on/off using the power bar at the desk. 

Further to a client FOIP concern at TFDL, we have added a message to the screen facing the client that states, " information on this screen is mirrored on the staff screen".

 

Electronics

Thanks Chelsea for following up on this client request. 

We now have a scientific calculator available for staff use and student loan. It, (along with the small calculator on Brian's desk) has been given a barcode and can be signed out for 2 hours. This is in response to the occasional situation where students writing exams have forgotten to bring a calculator.

The scientific calculator is being stored with the wireless keyboards and mice.

 

Also, did you know that the wireless keyboards and mice have on/off switches? These are located along the top right edge on the keyboards and on the bottom side of the mice. To preserve battery life it may be worthwhile turning these items off when they are not in use.

 

Rooms1453 and 1459

Back painted glass boards have been ordered for study/meeting rooms 1453 and 1459.  We expect installation in early April.

 

Parking Binder

The parking binder has been updated with our new passes and refreshed sign out sheets.  There are two passes for daytime use, the Ark Parkade and the Lot 28 hanging pass, and one for after-hours use.  Thanks TerriLynne.

 

Lost Book  Billing

A reminder that if staff accept payment at the desk for a lost book that has been billed, the item should be discharged from the client record, and the transaction with client name should be flagged for Leslie for further follow up.  Thanks Leslie for your work with these lost books.

 

Printer

Our new back up printer has been out of commission for most of the week due to Xerox problem supplying toner.  Lourdes requested a back-up printer that was installed today. We are back in business as usual - thanks Lourdes!

If the back-up printer is not operating, the work around is as follows:

B/W printing can be sent from the backup workstation to the circulation printer/copier (circ - HSL). 

Colour printing needs to be facilitated from workstation #3 and sent to the admin printer (properties need to be selected for colour)

 

LifeWorks

Support staff counckil recently had a presentation for the LifeWorks group.  Some materials have been displayed in the HSL staff room.  As noted on their website, "University employees and their families have immediate, confidential access to the LifeWorks program at no cost.

LifeWorks is there to provide support, advice and resources to help employees manage their work and personal life so that they can focus on what’s important. They offer support in-person, on the telephone, through research requests, booklets, CDs and kits, or via the web site."

More info at:

http://www.ucalgary.ca/staffwellness/healthwellness/efap

 

Enjoy a pleasant weekend!

Mary

HSL Access notes - March 7th

Hello,

 

A few notes for the week….

 

Daylight Savings Time - Sunday

It is time to 'spring ahead' again this weekend, with clocks moving ahead one hour in the wee hours of Sunday morning. 

Our electronic door programming will automatically respond to the time change, however our public clocks will not, and will display improperly on Sunday.  These clocks  cannot be adjusted in the library since they are ‘satellite’ clocks.  Facility staff will collect the clocks and adjust early next week.  

 

HDL Project

Our Health Sciences Library transfer project has to be postponed due to another time-sensitive transfer project.  The AINA collection from Gallagher needs to be moved to HDL prior to the start of planned major summer renovation at Gallagher.

HDL will be able to accept the first batch of items.  The remainder of the collection transfer (all journals prior to 2005) will likely be postponed until summertime.  Barcoding and Workflows work on the journal collection will move forward in preparation for the summer transfer.

 

Interesting service questions of the week

Q: Is this the film library?

A: Client called asking about the film library (not to be confused with the AV collection at TFDL).  As it turns out, the client was looking for the Diagnostic Film 'Library' located in the Special Services Building between TBCC and Foothills (403-944-1135 Rm AGW 32). Patients may be referred there to access MRI's and other diagnostic records. Direct any lost patients to the reception desk of the Special Services Building.

 

Q:  We are Med-skills staff, do we have library privileges?

A:  Turned out these clients are actors hired to present as patients in clinical medical skills scenarios. HR confirmed that they are UofC employees and eligible for UofC Unicard and associated library privileges, though in this case the clients had not picked up their Unicards yet.

 

 Web Sliders

Have you seen the interesting web sliders that are began showing on our webpage this week?  Thanks to Chelsea and Lourdes for creating the sliders!  They  not only promote HSL services and resources,  but when clicked will link the client directly to more information!  The sliders throughout campus display better in the Firefox browser.   Caitlin is coordinating and Chelsea is the contact for loading slides.  More information about creating sliders and a template can be found in our SharePoint website.

 

 

Person of Interest (POI) library records in Workflows and ILL

We had a client this week who was a new POI but could not access the ILL form.  Since the ILL Relais system information loads from Sirsi, the client Sirsi (Workflows)record must be active, and include a valid expiry date, profile type and email address.

POI university records often load into Workflows with minimal information, and may load with a BLOCKNEW profile.  In these cases, staff will need to manually update the record (if expiry date shows that the record is still valid).   POIs generally  have a SUPPSTAFF or ACADEMIC workflows profile, and a unique expiry date.  It is important to add an email address field in the Address 1 Window in order for client to receive automated emails and to allow load into the ILL Relais system then the record will go into Relais.

 

AV  updates in rooms 1454 and 1455, 1453

·         The electrical, network and painting work is now complete in room 1453.  We hope to have the equipment installed within a few weeks.  If the installers are looking for the three network cords, and I am not available, they are sitting in my office on the cabinet against the back wall.

·         We had some problem with the tabletop power in room 1455 due to damage to the plug head that connects in the floor outlet.  The electricians have been able to correct and reconnect, however we are seeking a more permanent resolution to secure and protect the plug.

·         Power at the wall panel should be checked and turned off at the end of each day.

 

Distance Ed Student Requests

We had an interesting situation with a hold for a Distance Ed student on our shelf this week.  More information about library services and access for Distance Ed students can be found at Library>Get Help>Getting started> Students>Distance Ed:  http://library.ucalgary.ca/student-support/distance-students

·         Most distance education student requests are submitted and managed through the Document Delivery Request Form .  Items are delivered to them and include a postage paid label to return material to UofC.

·         Like any other student, distance education students can also place a holds on library books, selecting a preferred pick up location.  The pick-up notification then gives the student an option to request mail delivery by emailing TFDL Sorting and Distribution (Brenda Petkau prepares these hold mail deliveries). 

 

Commons – Room 1460A

We noticed a dripping-like sound in the Commons ceiling last week in 1460A, above station 727.  It was reported and Facilities came and had a thorough look.  Although the sound had stopped they were very good about doing a thorough check both on this level and the next, and even checked again on Monday - no sign of water. Facilities indicated that it may be a fan belt or something like that, and if so the sound may become more consistent and louder over time.  Please let me know if anyone passes along a concern about noise in the Commons.  Thanks.

 

 AUPE

New offers for price reduction on certain events posted in the Health Sciences Library staff room.

 

Parking Binder

The Parking binder is being updated, with separate pages for each pass.  We also have an additional hanging pass for after-hours use only in certain specified lots.  More details in the binder.  New sign out sheets will be added, however sign out processes will remain the same.

 

 Coming Soon!

We have received approval for new back painted glass boards for rooms  1453, and  1459.  We hope to have these installed within a few weeks.

We are also receiving new signage for the HOM room for the Cruse, Scarlett and LeBlanc collections.

 

New Back up printer

 We have received a sleek new back up printer!  The printer works much the same as the previous model and does print in colour.  We have had some concern about the length of time some large colour jobs take, however it has been operating well this week.

To print colour from the service desk stations 1 & 2, select printer (17) and change properties to select colour.  Please let myself or Lourdes know if there are any concerns.

 

 

 Looks like we have a warmer weekend ahead, happy weekend to all.

 

 Mary