Friday, April 25, 2014

HSL access Notes - April 25th


Hello,

 

A few notes to end the week….

 

Away

I will be away April 30th – May 9th visiting my mom in Quebec.  Thanks to all staff for their flexibility and willingness to help with extra coverage and assignments while I am away!

TerriLynne will be the contact for Commons bookings during this time.

 

New Student

We have hired a new student assistant, Mary Anderson, who will begin training on Monday morning. 

 

SharePoint 2013

Watch for further details as the SharePoint 2013 trial gets ready to roll out.

 

Zendesk Info

If staff need to contact Zendesk, they can use the Feedback button on the LCR webpage, or use one of the emails from the list below provided by Mary Jane Pon in Discovery Systems.

I know I am going to keep this handy list close by!

 

Zendesk addresses:

 

If you want to send the ticket to an individual, send it to  itusername@lcrit.zendesk.com. To me it would be mjpon@lcrit.zendesk.com.

If you want to send the ticket to the Discovery Systems group, and the appropriate person will pick up, sent it to libsyst@lcrit.zendesk.com.

If you want to send the ticket to the Desktop group, and the appropriate person will pick up, send it to itshelp@lcrit.zendesk.com.

If you want to send the ticket for the most appropriate person in LCRIT or Collections to pick up, send it to support@lcrit.zendesk.com.

 

MCCQE

The MCCQE exams are scheduled in the Computer Commons from 8:00 am – 5:00 pm on the following dates over the next three weeks:

April 29th – May 2nd

May 5th -  7th

May 12th – 14th

Wilma Dodge is the contact with UME and has a key to the Library and Commons for the duration of the exams.

They will also be using 1459 on April 29th and 30th for the exam.

 

Security

A friendly reminder that personal items, in both public and staff areas are best kept safely out of sight.

 

Clients ‘On Leave’

We had an interesting situation – a Knowledge Resource Service staff person who is on leave for a year and living in Yellowknife, sent in an online application for Knowledge Resource Service services.

We have confirmed that if the client is not a current Alberta Health Services employee, they would not be eligible for Knowledge Resource Service staff services.  Any member of the public would be eligible for borrowing privileges from the Consumer Health collections as patients or patient family members.

Students on leave from the UC (and not paying fess) also do not generally have library access during the term of their leave.

 

Win 7

Watch for more details about the WIN 7 upgrade at Health Sciences Library.  While we are next in line for the upgrade exact date and details are to be determined.

 

Room 1453

We are getting closer to full AV operation in room 1453.  We expect the screen to be up and running early next week.

 

Whiteboards in Room 1453 and 1458

The installation of the back painted glass boards in rooms 1453 and 1458 is scheduled for late May

 

Security Gate Software

We expect the installation of the 3M security gate software soon. 

 

Journal Barcoding Project

Thanks Chelsea for coordinating this project, and to all staff who are making it happen!  We have completed about 10% of the titles to date and our goals is to have the project complete by July/August.  This project is in preparation for sending all print journal issues prior to 2005 to HDL later this summer.

 

Thanks. Hope all have a great weekend ahead.

Mary

 

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