Friday, September 5, 2014

HSL Access Notes - september 5th


Hello everyone,

 

More than a few notes for the beginning of new term…….

 

Weekend Hours Resume

We are back with weekend hours beginning tomorrow, September 6th.

 

Saturdays:  10:00 AM – 6:00 PM

Sundays:  12:00 Noon – 8:00 PM

 

Many thanks to Brian, Leslie and our student assistants for covering our weekend and evening hours.

 

Instruction

The new fall instruction sessions are confirmed and promotional materials have been distributed.

Clients can register for classes  and find everything they need to know about the classes in one spot on the library workshop calendar at:  http://library.ucalgary.ca/workshops.

Or from LCR homepage go to Services> Library workshops.  From HSL homepage go to Research>Workshops, or simply click on the workshop webslider to link directly to the calendar.

All HSL workshops show with a bright green background.

 

Continuing Medical Education (CME)  Clients

Unlike clients registered in the regular Continuing Education programs, clients with Continuing Medical Education (CME)  do not use the same registration system, so we have often had issues with this group of users and remote access to online library resources.  Discussions are underway for longer term solutions, however for the time being CME and LCR and IT have come up with a limited workaround.  These clients have been issued a login by CME and an arbitrary password.

This has nothing to do with the department of Continuing Education’s systems.

 

CME is communicating the login information to their students.

 

This login and password will ONLY give them access to e-resources through EZProxy. It will NOT give them a library card, or Sirsi access, or access to authenticated workstations, or Relais, or Workroom booking, or any other authenticated library service.  That is all we can do with the limited workaround that has been provided to us.

 

Any inquiries form CME students about online access issues to library resources should be referred back to the CME office.

Contact us at 403.220.7240, email: cme@ucalgary.ca


ASK ME – September UC  Initiative

All have received the LCR emails about the ASK ME initiative.

The service desks at the TFDL are participating in this initiative, and HSL staff are encouraged to participate as well.

HSL does have buttons, poster and the new student FAQ document at the service desk ready to go for the month of September.

While the program is geared more specifically to main campus, we encourage staff to wear a button for the month of September to support new students and to promote Health Sciences Library.

 

Phone calls from Publishers

We at times receive calls from publishers at the desk asking for contacts regarding collections.  Staff are asked in these cases to take the contact information from the caller and indicate that it will be forwarded to the appropriate librarian (Collections Coordinator).  Please do not forward the calls directly to the librarians of give out the librarian contact information to publishers.

Thanks.

 

Network Printer

A message from IT regarding an update to the Network Printer server….

Essentially, starting tomorrow, anytime someone submits a print job using the print.ucalgary.ca website it will now be running through its own separate server that will then connect to our main print server. This change was made because the single print server would sometimes have problems during peak usage times, and cause long waits or lost print jobs. Users will notice no change, and neither should you, but I wanted to make sure that everyone was aware in case anything goes wrong.

The new server should help us handle high print loads extremely well, but if problems do arise staff can report to Lourdes for follow up or online to IT at:   https://www.ucalgary.ca/itlabs/print_problem

 

Phone Charging Service

We have received requests about providing phone charging options for students in Health Sciences Library.  TFDL is already providing this service at a phone charging station and will be circulating phone charging cables soon.   Health Sciences Library is purchasing a universal mobile phone charger cable set that will circulate to clients.   We should have it available by the end of the month.

More Mackie Collection
It is hard to miss the staff table covered in bins and boxes! These contain mixed materials that are all catalogued and part of the Mackie collection. There are 17 grey bins as well as 47 boxes of materials that will be unpacked over the next week.
Ergonomics

There is a set of ergonomic guidelines posted on the staff bulletin board.  This includes  proper workstation set up and some workplace stretching exercises.

Find more stretches and information online at: https://www.ucalgary.ca/safety/programs/ergonomics

We are also working to make a few ergonomic adjustments at the service desk.  This will include adjustable monitors and keyboard trays at station #1 and #2 , and slight movement of the RFID pad, and the option for phone headsets. 

 

The Working Mind

I attended an interesting staff session in August on mental wellness in the workplace. The presentation used resources from the Mental Health Commission of Canada aimed at helping employers and employees reduce stigma and promote mental health in workplace settings.

Mental Health Continuum Model

The program focused on  the Mental Health Continuum Model. This model categorizes symptoms of good to poor mental health under a four colour continuum: green (healthy), yellow (reacting), orange (injured), and red (ill).

The continuum removes labels and allows conversations about mental health in a more neutral way.  There is a pocket size copy of the model that outlines symptoms and actions thoughout the continuum, as well as suggestions for coping strategies and sources for help posted on our staff bulletin board.

 

Sources of staff support include:


and

LifeWorks program for employees:  24/7 confidential services.  Phone:  1-877-207-8833  or www.LifeWorks.com  (userID: UofC, password: EFAP)

 

Evacuations

The new  Fire Consultant with Emergency Services visited Health Sciences Library last week and was glad to see the number and layout of emergency exits at Health Sciences Library.

There is helpful information on the Emergency Management webpage and there are emergency instructions listed by building.  The list for HSC is posted on our public bulletin board.


 

Question of the week:  How many fire extinguishers does Health Sciences Library have  (extra points for also knowing locations!)?

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