Good morning everyone,
A brief reminder: When monitoring the chat queue at your KC, please remember to monitor BOTH the HIN and HSL chat queues (by default, both sites should be selected when you first log into chat each morning. If not, the queues can be selected from the Monitor Activity menu in the chat window).
Thank you.
Thursday, October 20, 2011
Tuesday, October 18, 2011
October Professional Development Opportunities
Webinars: Courses, Presentations
Note: WebJunction has a variety of self-paced courses, check out http://www.webjunction.org/catalog
Acquisitions, Collections and Cataloguing
What: Transforming libraries through weeding
When: Oct 4 from 10:00 to 11:00
Where: http://www.libraryjournal.com/lj/tools/webcast/891862-388/out_with_the_old_in.html.csp
What: XML document best practices
When: Oct 6 from 11:00 to 12:00
Where: http://www.adobe.com/cfusion/event/index.cfm?event=detail&id=1870304&loc=en_us
What: The CONSER standard record: Where are they now?
When: Oct 5 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/ser/100511.cfm
What: RDA basics: Scores
When: Oct 19 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/cat/101911.cfm
What: RDA basics: Sound recordings
When: Oct 26 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/cat/102611.cfm
What: Cataloguing law materials with RDA
When: Nov 2 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/cat/110211.cfm
Data, Digitization & IR
What: Managing data for scholarly communications (2 part webinar NISO)
When: Oct 12: Data Part 1: Supplemental Materials at http://www.niso.org/news/events/2011/nisowebinars/materials/
When: Oct 19: Data Part 2: Technical Management at http://www.niso.org/news/events/2011/nisowebinars/management/
What: Constructing the future library: Architectural and digital considerations
When: Oct 12 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/alcts/confevents/upcoming/webinar/101211.cfm
Instruction, Teaching and Instructional Design
What: iPad: Effective use in the classroom
When: Oct 4 from 11:00 to 12:30
Where: : Edmonton Clinic Health Academy (ECHA) Room
IT
What: Cybersecurity as a shared responsibility
When: Oct 4 from 11:00
Where: http://net.educause.edu/content.asp?SECTION_ID=34
What: Troubleshooting Windows update and service pack problems
When: Oct 6 from 11:00 to 12:00
Where: http://oreillynet.com/pub/e/1985
Management, Leadership
What: Beyond the norm: Building a culture of creativity & innovation in libraries
When: Oct 5 from 1:00 to 2:00
Where: http://infopeople.org/training/beyond-norm
What: Handling difficult conversations
When: Oct 12 from 1:00 to 2:00
Where: http://nonprofitwebinars.com/events/10122011-handling-difficult-conversations/
What: Conversations with leaders series: Marketing plans (Education Institute)
When: Oct 12 from 12:00 to 1:00
Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=
What: The art of collaborative teaming
When: Oct 19 from 10:00 to 11:00
Where: http://www.amanet.org/training/webcasts/Collaborative-Teaming.aspx
What: Conducting a technical interview
When: Oct 25 from 2:00 to 3:00
Where: http://oreillynet.com/pub/e/2063
Public Service
What: Using smartphones as a marketing & programming tool: The future is mobile
When: Oct 12 from 1:00 to 2:00
Where: http://infopeople.org/training/using-smartphones
What: Handling difficult conversations
When: Oct 12 from 1:00 to 2:00
Where: http://nonprofitwebinars.com/events/10122011-handling-difficult-conversations/
What: Social media for volunteer recruitment and retention
When: Oct 13 from 12:00 to 1:00
Where: https://www1.gotomeeting.com/register/238551561
What: Mobile first
When: Oct 19 from 11:00 to 12:00
Where: http://oreillynet.com/pub/e/2054
What: What is that things? Making QR codes work for your library
When: Oct 20 from 12:00 to 1:00
Where: http://www.ala.org/ala/mgrps/divs/yalsa/onlinecourses/webinar.cfm
What: Technology and health 2.0
When: Oct 20 from 1:00 to 2:00
Where: http://infopeople.org/training/technology-and-health-20
What: Embedded librarians: Integrating information literacy instruction at the point of need
When: Oct 25 from 12:00 to 1:30
Where: http://www.ala.org/ala/mgrps/divs/acrl/events/elearning/courses/embedded.cfm
What: Next Tech: How tomorrow’s technology is affecting today’s library
When: Nov 1 from 12:00 to 1:30
Where: http://www.ala.org/ala/mgrps/divs/acrl/events/elearning/courses/nexttech.cfm
Other PD Sessions
What: Developing the professional brand: Image and reputation count (Education Institute)
When: Oct 11 from 12:00 to 1:00
Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=
What: The shrug factor: media literacy and digital citizenship (Education Institute)
When: Oct 19 from 12:00 to 1:00
Where: http://www.thepartnership.ca/partnership/bins/calendar_page.asp?cid=
What: Copyright issues for information professionals
When: Oct 21-23
Where: SLIS
Who: Paul Whitney
Info: http://www.slis.ualberta.ca/Courses/Workshops/Workshops%20Fall%202011.aspx
Virtual Conferences/Symposiums/Summit
What: E-Books the New Normal
When: Oct 12 from 8:00am to 4:00pm
Print & copy limits in Canadian Publishers collections in ebrary
For clients using the Canadian Public Policy Collection, Canadian Health Research Collection, or the Canadian Publishers Collection, here is a useful link to how to print (limit is 40 pages) and copy, and license conditions for the documents.
http://canadianelectroniclibrary.ca/license-terms-and-conditions.html
Helen
http://canadianelectroniclibrary.ca/license-terms-and-conditions.html
Helen
Saturday, October 8, 2011
HSL Access Notes - October 7th
Hi,
A few notes as we approach the thanksgiving weekend.....
HSL Thanksgiving Weekend Hours
HSL will be open throughout the Thanksgiving Weekend
Saturday, October 8th : 10:00 a.m. – 6:00 p.m.
Sunday October 9th : 12:00 p.m. – 8:00 p.m.
Monday, October 10th : 10:00 a.m. – 6:00 p.m (holiday hours)
Timesheets
Please submit timesheets for the October 1st – 15th pay period by Friday, October 14th. If you have questions or concerns about timesheets please let me know or call the HR help desk at 220-5932.
Vacation Balances
A reminder that vacation balances should be reduced by Dec. 31st . Staff should have at most, no more than their yearly allotment banked. HR explains that the idea is that if you earn 3 weeks of holidays in one year, you would be taking 3 weeks of holiday each year.
The overall goal is that staff would generally never have more than one full year of vacation banked. Since staff earn vacation time every working day, the question becomes how to best manage to stay under the allotment balance at any one time. Ideally staff would be well under their full year balance by Dec. 31, 2011, so that as they earn additional time through 2012, they do not exceed the full year allotment balance, but still have the amount required for their vacation plans. Staff can check their balances on their online timesheets. Please let me know if you would like additional information.
New Hold Service
The new hold service that will allow clients to select their hold pick up location has been delayed once again. They are now hoping to implement this in early November.
Barcodes on Books
We are noticing more barcodes with the new placement on the outside of the back cover, for example on the new BLS (CPR) books.
New Computers
We now have a full complement of computers in our Computer Classrooms, with 24 client workstations in each classroom, 1460A & B. All of the computers in these classrooms have been updated to the new software load, with Windows 7 and Office 2010.
New workstation numbers have been added to the desks.
There are two stations (745, 748) that have a replacement keyboard.
Glenn from ITS noted that the new Windows 7 is better at identifying machines that may need attention. If you see any machines that display a “Hardwire Warning”, please report to your supervisor, Lourdes or Mary. Thanks.
The new Windows 7 login password: lcr,info2
SPSS
This statistical software is only temporarily loaded in our computer classroom for the semester. If both classrooms are being used for instruction, we do not have other access to SPSS. I understand that TFDL does not have public access to SPSS at their location.
Downtown Campus
Information about the new Downtown Campus is still being developed for our LCR website. Currently they only have a reserve collection that can be used on site. Their site is served by inter-campus mail.ScannerWe hope to have a repair or replacement for our scanner sometime in the coming week.
October Display
There is a display of resources for Breast Cancer Awareness month on the shelving unit by the Consumer Health Collection.
Memory Stick
We have seen an increased need for the backup public workstation this week for colour printing, so it may not always be available for longer client sessions. While HIN clients can work from any workstation, they can only access their printing from the back up station. When this machine is in high demand another option for HIN clients is to work from any public station, save their documents to a memory stick, then use the memory stick in the back up station to print their jobs. We now have a memory stick in the top drawer of the service counter by station 2 for this type of use. The back up station does have a public software load, so is more fully protected against computer viruses. Please remember, do not use any public memory sticks in any of the service or staff computers. Thanks.
Fall Instruction
A schedule of fall instruction for EndNote and RefWorks is now posted on our website at: http: //library.ucalgary.ca/branches/hsl/citing-and-writing
Please let me know if you have any questions, suggestions or concerns.
Hope everyone enjoys a lovely Thanksgiving weekend.
Mary
A few notes as we approach the thanksgiving weekend.....
HSL Thanksgiving Weekend Hours
HSL will be open throughout the Thanksgiving Weekend
Saturday, October 8th : 10:00 a.m. – 6:00 p.m.
Sunday October 9th : 12:00 p.m. – 8:00 p.m.
Monday, October 10th : 10:00 a.m. – 6:00 p.m (holiday hours)
Timesheets
Please submit timesheets for the October 1st – 15th pay period by Friday, October 14th. If you have questions or concerns about timesheets please let me know or call the HR help desk at 220-5932.
Vacation Balances
A reminder that vacation balances should be reduced by Dec. 31st . Staff should have at most, no more than their yearly allotment banked. HR explains that the idea is that if you earn 3 weeks of holidays in one year, you would be taking 3 weeks of holiday each year.
The overall goal is that staff would generally never have more than one full year of vacation banked. Since staff earn vacation time every working day, the question becomes how to best manage to stay under the allotment balance at any one time. Ideally staff would be well under their full year balance by Dec. 31, 2011, so that as they earn additional time through 2012, they do not exceed the full year allotment balance, but still have the amount required for their vacation plans. Staff can check their balances on their online timesheets. Please let me know if you would like additional information.
New Hold Service
The new hold service that will allow clients to select their hold pick up location has been delayed once again. They are now hoping to implement this in early November.
Barcodes on Books
We are noticing more barcodes with the new placement on the outside of the back cover, for example on the new BLS (CPR) books.
New Computers
We now have a full complement of computers in our Computer Classrooms, with 24 client workstations in each classroom, 1460A & B. All of the computers in these classrooms have been updated to the new software load, with Windows 7 and Office 2010.
New workstation numbers have been added to the desks.
There are two stations (745, 748) that have a replacement keyboard.
Glenn from ITS noted that the new Windows 7 is better at identifying machines that may need attention. If you see any machines that display a “Hardwire Warning”, please report to your supervisor, Lourdes or Mary. Thanks.
The new Windows 7 login password: lcr,info2
SPSS
This statistical software is only temporarily loaded in our computer classroom for the semester. If both classrooms are being used for instruction, we do not have other access to SPSS. I understand that TFDL does not have public access to SPSS at their location.
Downtown Campus
Information about the new Downtown Campus is still being developed for our LCR website. Currently they only have a reserve collection that can be used on site. Their site is served by inter-campus mail.ScannerWe hope to have a repair or replacement for our scanner sometime in the coming week.
October Display
There is a display of resources for Breast Cancer Awareness month on the shelving unit by the Consumer Health Collection.
Memory Stick
We have seen an increased need for the backup public workstation this week for colour printing, so it may not always be available for longer client sessions. While HIN clients can work from any workstation, they can only access their printing from the back up station. When this machine is in high demand another option for HIN clients is to work from any public station, save their documents to a memory stick, then use the memory stick in the back up station to print their jobs. We now have a memory stick in the top drawer of the service counter by station 2 for this type of use. The back up station does have a public software load, so is more fully protected against computer viruses. Please remember, do not use any public memory sticks in any of the service or staff computers. Thanks.
Fall Instruction
A schedule of fall instruction for EndNote and RefWorks is now posted on our website at: http: //library.ucalgary.ca/branches/hsl/citing-and-writing
Please let me know if you have any questions, suggestions or concerns.
Hope everyone enjoys a lovely Thanksgiving weekend.
Mary
Wednesday, October 5, 2011
Chat - General Overarching Reminders
Hello everyone,
Just a few brief reminders when using Chat:
1. Please send the Chat User Survey, http://www.surveymonkey.com/s/chat_survey to clients upon completion of the transaction
2. When sending links to clients (i.e. websites or e-mail addresses), please double-check that this information has been typed correctly before sending
3. Please remember to introduce yourselves, and ask the client for their name and AHS site as soon as possible upon beginning the Chat conversation
4. Please note the Unique Guest ID (long strong of numbers next to the time stamp) of a Chat transaction. This is especially key in the event that 2 chat questions are received at the same time (as is ensuring that the client's name and contact information are received as early as possible).
Thank you.
Just a few brief reminders when using Chat:
1. Please send the Chat User Survey, http://www.surveymonkey.com/s/chat_survey to clients upon completion of the transaction
2. When sending links to clients (i.e. websites or e-mail addresses), please double-check that this information has been typed correctly before sending
3. Please remember to introduce yourselves, and ask the client for their name and AHS site as soon as possible upon beginning the Chat conversation
4. Please note the Unique Guest ID (long strong of numbers next to the time stamp) of a Chat transaction. This is especially key in the event that 2 chat questions are received at the same time (as is ensuring that the client's name and contact information are received as early as possible).
Thank you.
Tuesday, October 4, 2011
Wiley direct to Refworks not working
Although there is an option in the online Wiley journals to export citations directly to Refworks, this feature is not working.
There are a couple of options for work arounds. There is a great Refworks page
Importing from Online Data Vendors
or see the SFU instructions
There are a couple of options for work arounds. There is a great Refworks page
Importing from Online Data Vendors
or see the SFU instructions
Monday, October 3, 2011
HSL Access Notes - October 3rd
Hello,
A few notes to begin the new month....
Congratulations
Congratulations to Brian Evans who has contributed to not only the university, but to HSL for over 23 years! Brian holds the record for being the longest serving staff member currently at HSL. He has been the key to friendly service for our evening and weekend clients in recent years and has collaborated with HSL staff on many major assignments and projects since 1988 . Thank you Brian for your valuable service at HSL .
HSL Thanksgiving Weekend Hours
HSL will be open throughout the Thanksgiving Weekend with regular hours Saturday, October 8th and Sunday October 9th, and holiday hours on Monday, October 10th.
Saturday, October 8th : 10:00 a.m. – 6:00 p.m.
Sunday October 9th : 12:00 p.m. – 8:00 p.m.
Monday, October 10th : 10:00 a.m. – 6:00 p.m (holiday hours)
Windows 7
Windows 7 was installed at HSL on six of our public computers (741, 744, 745, 746, 749, 750) by the service area on the table closest to the Computer Classroom.
The biggest difference clients may notice is that Office 2003 and Office 2007 are both gone, replaced by Office 2010. The load also includes the newer versions of the Internet browsers; Mozilla is now version 5 and Internet Explorer is now version 9.
This is a ‘test batch’. We are expecting this to be a smooth transition, however, could staff please pass along to me any issues that clients report with the new software load. That way ITS will be able to address any issues before the load is installed on the remaining stations.
Public Computer Passwords
· These workstations also have a new login password.The new password will be used on all LCR public computers as they are updated to Windows 7. Generally if machines are turned off and restarted they will automatically login to the desktop, however if a client logs off after a session the password will be needed to log back in. The new Windows 7 login password: lcr,info2
· This password has been added to the circulation and reference binders.
· We have been advised that we can go ahead and pass this password out to clients if needed.
Computer Classroom
Additional computers should be added to computer classroom 1460 A, and all computers loaded with Windows 7 this week.
· There are many sessions scheduled over the next few months, and you may wish to ensure your programs work well with the new load.
· A few times recently instructors in 1460B have had problems getting the data projector to display. It may be that the projector has been linked to 1460A for a previous presentation, and the channel needs to be reset. This can be done by pointing the remote at the projector and pressing 1 .
· If you require special software (EndNote, SPSS, etc.) for an instruction session, please let Annley or myself know and we will follow up with ITS. Please indicate if there are special versions of the software required. Thanks.
Door/Gate
The 3M gate was tested this week and we did hear the first RFID alarm, however work continues on the connection with the door (the door will lock for a few seconds when the alarm sounds). The old gate and security system will be in place until the new gate and door is fully operational.
Lost and Found - tech items
We have found a number of tech type items in the library over the last few months, such as a webcam, Apple adapters, cords and connectors, etc.. AV Services in the building have a lost and found in their department, and have offered to accept our unclaimed items. If you find an item in the library, please label with the date and place found and include your initials. We will hold at HSL for a couple of weeks, then unclaimed tech items will be taken to the AV Services department. They will hold them for about 6 months.
If clients are asking for lost items and they are not in our lost and found, please also direct them to check the lost and found with AV Services, and the main HSC Info desk.
Sirsi - client records
Friday, September 30th, was the expiry date for library privileges for graduate students who completed their studies this spring and summer.
· Those graduate students who have scheduled classes this term and have completed registration should be in the Sirsi system with a January 31, 2012 expiry date.
· We have seen some students who do not automatically update with the new expiry date. Over the weekend there were three active grad students whose records did not update to the new expiry date and therefore contacted staff because they could not renew their items. If you run into this type of situation with a grad student client, we will need to follow up to verify their status. Please update their privileges for one month, add a note to their record to this effect, and pass along to me for follow up.
· For those students whose records have validly expired, they may wish to know what their options are:
o Alumni: all UofC grads who have completed their program will be eligible for an alumni card. There are a couple of options, all free of charge. Please see Aug. 29th Notes.
o AHS: If they are AHS, Calgary Zone, we would be able to register them for HIN services. This would be a better option than Alumni.
o Public : If they do not qualify as alumni, and are not AHS or UofC , there are the public options of paid Community Reader card (65.00 per year, allows renewals and holds), or the TAL card (issued from public library, free of charge, limited to 5 items, no holds or renewals)
Printing/Scanning
The HSL scanner is currently out of order. It has been reported and we are following up with ITS. I know there has been quite a demand for scanning recently. Also there are times when there are line-ups at the network printer. We would like to casually monitor the use and any issues with the scanner and network printer over the next month or two in order to determine access to these services is required. Please report any trends, concerns, troubleshooting or client printing/scanning issues to me by email or in the shift report. Thanks.
Holds
We are still expecting the new hold processes that allow clients to select their pick up location when they place their hold to be implemented this month. This process uses a new ‘mail service’ feature in Sirsi. For staff, it will mean that for each item that is discharged that comes up with a hold, we will need to check the hold display to find out the hold pick up location (no longer necessarily the home location). Printed instructions were sent out with earlier Notes and I will re-send once we have a more definite for the implementation.
Carts in service area
Staff are asked to keep any book carts or other furniture of materials well away from the back wall of the service area in order to protect the artwork and the dark paint. Working carts may be stored closer to the cubicle walls. Thanks.
RFID coming Soon
The RFID project continues with tagging of the History of medicine collection. Once the door and new gate are fully installed we will begin to use the new RFID checkout processes, and this might be just around the corner! I would be pleased to demonstrate the new process at the desk, and will be sending out some printed information soon.
Please let me know if you have any questions, suggestions or concerns.
Mary
A few notes to begin the new month....
Congratulations
Congratulations to Brian Evans who has contributed to not only the university, but to HSL for over 23 years! Brian holds the record for being the longest serving staff member currently at HSL. He has been the key to friendly service for our evening and weekend clients in recent years and has collaborated with HSL staff on many major assignments and projects since 1988 . Thank you Brian for your valuable service at HSL .
HSL Thanksgiving Weekend Hours
HSL will be open throughout the Thanksgiving Weekend with regular hours Saturday, October 8th and Sunday October 9th, and holiday hours on Monday, October 10th.
Saturday, October 8th : 10:00 a.m. – 6:00 p.m.
Sunday October 9th : 12:00 p.m. – 8:00 p.m.
Monday, October 10th : 10:00 a.m. – 6:00 p.m (holiday hours)
Windows 7
Windows 7 was installed at HSL on six of our public computers (741, 744, 745, 746, 749, 750) by the service area on the table closest to the Computer Classroom.
The biggest difference clients may notice is that Office 2003 and Office 2007 are both gone, replaced by Office 2010. The load also includes the newer versions of the Internet browsers; Mozilla is now version 5 and Internet Explorer is now version 9.
This is a ‘test batch’. We are expecting this to be a smooth transition, however, could staff please pass along to me any issues that clients report with the new software load. That way ITS will be able to address any issues before the load is installed on the remaining stations.
Public Computer Passwords
· These workstations also have a new login password.The new password will be used on all LCR public computers as they are updated to Windows 7. Generally if machines are turned off and restarted they will automatically login to the desktop, however if a client logs off after a session the password will be needed to log back in. The new Windows 7 login password: lcr,info2
· This password has been added to the circulation and reference binders.
· We have been advised that we can go ahead and pass this password out to clients if needed.
Computer Classroom
Additional computers should be added to computer classroom 1460 A, and all computers loaded with Windows 7 this week.
· There are many sessions scheduled over the next few months, and you may wish to ensure your programs work well with the new load.
· A few times recently instructors in 1460B have had problems getting the data projector to display. It may be that the projector has been linked to 1460A for a previous presentation, and the channel needs to be reset. This can be done by pointing the remote at the projector and pressing 1 .
· If you require special software (EndNote, SPSS, etc.) for an instruction session, please let Annley or myself know and we will follow up with ITS. Please indicate if there are special versions of the software required. Thanks.
Door/Gate
The 3M gate was tested this week and we did hear the first RFID alarm, however work continues on the connection with the door (the door will lock for a few seconds when the alarm sounds). The old gate and security system will be in place until the new gate and door is fully operational.
Lost and Found - tech items
We have found a number of tech type items in the library over the last few months, such as a webcam, Apple adapters, cords and connectors, etc.. AV Services in the building have a lost and found in their department, and have offered to accept our unclaimed items. If you find an item in the library, please label with the date and place found and include your initials. We will hold at HSL for a couple of weeks, then unclaimed tech items will be taken to the AV Services department. They will hold them for about 6 months.
If clients are asking for lost items and they are not in our lost and found, please also direct them to check the lost and found with AV Services, and the main HSC Info desk.
Sirsi - client records
Friday, September 30th, was the expiry date for library privileges for graduate students who completed their studies this spring and summer.
· Those graduate students who have scheduled classes this term and have completed registration should be in the Sirsi system with a January 31, 2012 expiry date.
· We have seen some students who do not automatically update with the new expiry date. Over the weekend there were three active grad students whose records did not update to the new expiry date and therefore contacted staff because they could not renew their items. If you run into this type of situation with a grad student client, we will need to follow up to verify their status. Please update their privileges for one month, add a note to their record to this effect, and pass along to me for follow up.
· For those students whose records have validly expired, they may wish to know what their options are:
o Alumni: all UofC grads who have completed their program will be eligible for an alumni card. There are a couple of options, all free of charge. Please see Aug. 29th Notes.
o AHS: If they are AHS, Calgary Zone, we would be able to register them for HIN services. This would be a better option than Alumni.
o Public : If they do not qualify as alumni, and are not AHS or UofC , there are the public options of paid Community Reader card (65.00 per year, allows renewals and holds), or the TAL card (issued from public library, free of charge, limited to 5 items, no holds or renewals)
Printing/Scanning
The HSL scanner is currently out of order. It has been reported and we are following up with ITS. I know there has been quite a demand for scanning recently. Also there are times when there are line-ups at the network printer. We would like to casually monitor the use and any issues with the scanner and network printer over the next month or two in order to determine access to these services is required. Please report any trends, concerns, troubleshooting or client printing/scanning issues to me by email or in the shift report. Thanks.
Holds
We are still expecting the new hold processes that allow clients to select their pick up location when they place their hold to be implemented this month. This process uses a new ‘mail service’ feature in Sirsi. For staff, it will mean that for each item that is discharged that comes up with a hold, we will need to check the hold display to find out the hold pick up location (no longer necessarily the home location). Printed instructions were sent out with earlier Notes and I will re-send once we have a more definite for the implementation.
Carts in service area
Staff are asked to keep any book carts or other furniture of materials well away from the back wall of the service area in order to protect the artwork and the dark paint. Working carts may be stored closer to the cubicle walls. Thanks.
RFID coming Soon
The RFID project continues with tagging of the History of medicine collection. Once the door and new gate are fully installed we will begin to use the new RFID checkout processes, and this might be just around the corner! I would be pleased to demonstrate the new process at the desk, and will be sending out some printed information soon.
Please let me know if you have any questions, suggestions or concerns.
Mary
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