Refworks, Mendeley, Zotero

Dean Guistini has just posted a comparison of these 3 tools, identifying pros and cons.
http://blogs.ubc.ca/dean/2012/06/refworks-vs-mendeley-and-zotero/

HSL Access Notes - June 22nd

Hello Everyone,

A few notes for the week...

Welcome to new staff

As Susan mentioned earlier this week, please welcome our new staff members.

Sara Ziegler will be starting on Monday, June 25 in the Information and Technical Support role.  Sara has a wide range of support and customer service experience, completed her BA in  Psychology in 2009 and is currently taking a Medical Terminology course at Mount Royal.  Sara will be dividing her time between the Service Desk and the Administrative offices and her duties and projects will include supplies, scheduling, creating a central filing system,  working with Sharepoint and other administrative tasks.

Michelle Lemieux is a recent grad from the U of A MLIS program.  Her undergraduate degree is in Engineering and she worked in that field before starting library school in 2010.    Michelle will be working with Dr. Ken Corbet to complete his Occupational Medicine website, and will also be contributing to our liaison and instruction programs as well as doing shifts in the consult office.  Michelle’s contract goes until April 30, 2012.  Her first official day will be Wednesday, July 4.

Summer Hours

Our summer hours are now posted on the HSL and Faculty flat panels.  Signage has also been posted.  Staff are asked to pass this information along to clients, especially those who regularly use the library on weekends.  HSC does not encourage members of the public to use the building outside of regular business hours.   TFDL does have weekend hours, so may be a good option for many.

Health Sciences Library will be CLOSED Saturdays, Sundays and holiday Mondays (July 2 and August 6) in July and August, beginning Saturday June 30th.  Weekend hours will resume on Saturday, September 1.

 Microfiche

The HSL microfiche machine is currently out of order.  We are waiting for a service call.

Podium Computer 1460A

The instructor workstation in 1460A is not operational and will be replaced early next week.

New HSL Laptop

The new Dell laptop should arrive in HSL next week and will be bookable.  We do not have an online booking option yet.  HIN staff are welcome to call me to book HSL equipment for the time being.

Consult Office, IM and Email coverage

Lourdes will be working on the consult office/desk schedule for July this week.

Michelle will be added to the consult office schedule.

IM will continue to be monitored by consult office staff.

Lourdes will monitor the hslibr email on an ongoing basis.  When Lourdes is going to be away, she will flag in hslref and the staff in the consult office will monitor.

Fines Paid Mystery

Every day we verify that the fines paid through our POS balances with our fines paid in Sirsi.  However, on the morning of June 14^th, a $4.00 fine was paid without any record of this in Sirsi.  That means that we may have a client who claims that he paid a 4.00 fine that is still showing as unpaid in his record.  If this happens, the client is likely right and the fine should be cleared.  Please flag for me as well.  Thanks.

Access to online resources 

A reminder that UofC clients can log in to use online resources using either their barcode and pin numbers or their eID and password.

Self Checkouts

Curious about self checkout numbers at HSL?

March:  checkouts: 108 renewals: 10    Total:  118

April:  checkouts: 127 renewals: 18    Total:145

May:  checkouts: 169 renewals: 66    Total: 235

Service Desk Phones

The two 220-6855  phone system at the service desk seems to be working well to date.  If a call is answered at one pone, but can be better handled from another station, the call can be transferred from one phone to another as usual even though they have the same number.

Any questions, comments or issues, please let me know.

Thanks.

STAMPEDE ½ DAY (Paid Holiday)

The Calgary Stampede is celebrating it’s 100^th  anniversary this year!

As per Article 28 of the Collective Agreement:

·         Article 28.01(a) Stampede ½ Day [one-half (1/2) day to be taken during the period of the Stampede on a day designated by the Board].

·         Article 28.01 (b) No entitlement in respect to the Stampede ½ Day shall apply to any Employee who is on vacation, sick leave, Workers’ Compensation, or any other leave during the period of the Stampede.

·         Article 28.01 (b) When the Board denies the Employee the Stampede ½ Day due to operational requirements, the Employee shall be compensated for those hours on a straight time basis only.

·         Article 28.02  Part-time (Regular, Sessional, Temporary, Temporary Relief, Limited Term and Recurring), Casual and Student Employees. Entitlement shall be the same as in Clause 28.01 above except that an Employee shall receive 4.4% of the Employee’s pay each month in lieu of pay for Paid Holidays.

Please Note:

·         Employees who are working during the period of Stampede (for 2012, the period is 06 July to 15 July) are entitled to the ½ day paid holiday.  Combining the Stampede ½ Day paid holiday with ½ day of CTO, Flex, Vacation, NLD or PLD is, like any other requested time off, subject to operational requirements.

·         Employees noted in Article 28.02 are eligible for the one-half (1/2) day off during Stampede but will not receive any pay for this time as they are receiving the 4.4% each month in lieu of pay for paid holidays.

Please let me know if you have any questions, concerns or suggestions.

Have a great weekend.

Mary

HSL Access Notes - june 15th

Hello Everyone,

HIN June 18^th and 19^th

On the afternoon of Monday, June 18 and all day June 19, HIN Knowledge Centre library staff are off-site attending a meeting.  Clients who require immediate library assistance, will be directed to the Health Sciences Library circulation desk, phone at 403-220-6855, or email at hslibr.

Consult Office Schedule

Our regular Consult Office schedule resumes next week.

I believe IM and hslibr will be monitored by the librarians in the consult office (to be confirmed).

Librarian Referral Form

If a librarian is not available, and a client would like to have their research request referred to a librarian for assistance, we now have a helpful referral form.  There are copies in a folder in the service area file drawer labelled Librarian Referral Form.

Did anyone have a chance to use a form this week?  Any comments or feedback from clients or staff?

Sirsi Records – Important

A message from Rob Tiessen regarding Sirsi records…..

I would like to remind everyone that they should never, ever edit the alt ID number (alternate ID) in a user’s record in Sirsi. 

The alternate ID is used to match changes in a user’s record.  For example if a student changes their phone number in the PeopleSoft Student Centre, the alt id is used as the match to change their user record in Sirsi.  Removing the leading zeroes from a student or staff members alt id, will mean that their information will never update when a change is made in PeopleSoft.  Since we have gone to a lot of work to make sure that updates in PeopleSoft flow through to Sirsi, this is something we don’t want to ever see happen. 

The alt ID is not the same as the PIN, even if the numbers in both fields are often identical. 

UofC Casual Staff

Rob Tiessen confirmed this week when I was following up with a client query, that casual UofC staff are not eligible for library privileges.  They could be offered privileges as any other member of the public.

Access to HIN resources on HSL Public Computers

Generally on the HSL public computers clients needing to use HIN online resources need to authenticate using their HIN barcode and pin numbers.   The computers in the Computer Commons do not require the authentication for ease of use during instruction sessions.

Information for clients to Update UofC email

When following up with a client this week who ran into problems with his email login for our room booking system, I spoke with both HR and IT to try to find out more.  I learned that email updates seem to have changed with the new systems.

They indicated the following:

• Students: Still need to go into MyUofC and then into the Student Center to update their email (choose preferred email)
• Staff:  Do not have this option in MyUofC any longer.  Staff and faculty now need to call the IT help desk (or contact IT by email) to update their UofC email.

Front Doors

Our doors appear to be working properly at the moment, but please continue to monitor closely, especially to ensure they are latched and locked at closing!    

·         No lights on doors:   Proper alarm mode

·         Red light(s) on doors :  Not alarmed  - this means that staff need to set off the alarm, wait for two green lights, then press the reset button at station #3

·         Two green lights:  doors locked and ready to reset -  press the reset button at station #3

1460ZA Doors

One evening this week the 1460zA doors (leading from library to 1461-64 classroom hallway)were found to be unsecured.  The locks on these doors are on an automatic lock program.

·         Until the shared access is completely set up, these doors should always be in a locked mode.  This means there are flashing red light s on the crash bars, and the light on the card swipe is red.

·         If the doors are not locked and not alarmed, there will be no lights flashing on the crash bars, and the light on the card swipe will be green.

·         If doors are found unsecured evenings and weekends, please call security at 220-5333.  HSC security staff should be able to ask their supervisor to check the programming and ensure the doors are secured.

History of Medicine(HOM)Room

There have been small wet spots on  one ceiling tile in the HOM room both this week and last week.  In both cases plumbers have been able to resolve the problem that seem to stem from small water issues on the floor above.  Staff are asked to continue to check the ceiling tiles for any fresh wet spots during regular walk arounds.  If wet tiles are noted during evening and weekends please call security at 220-5333.

Downtown Campus Mail Label

Mail sent to the downtown library (with a Downtown Library mail label) was returned to us recently as undeliverable.  We have updated the mail label to Downtown Campus with library address information and contact person.  This seems to be working well.  The new template has been saved in the R drive :Health Sciences Library:  Mail Labels.

Lost and Found

We continue to collect items in our lost and found.  This week a cell phone was found in the women's washroom and never claimed.  It has been taken down to HSC security desk for sae keeping if anyone happens to inquire after it.  Also added to our HSL lost and found:  a Macbook plugin and a wireless earpiece, in case people are inquiring.

Please let me know if you have any questions, comments or suggestions.

Wishing all a pleasant weekend.

Mary

HSL Access notes - June 8th

Hello Everyone,

A few notes for the week…

Doors

Our doors appear to be working properly at the moment, but please continue to monitor closely, especially to ensure they are latched and locked at closing!     Please note that the door are in the proper alarm mode when no lights are showing on the doors.  When the alarm goes off,  doors should lock and green lights should go on.  The reset button at the service desk needs to be used to then reset.  If the alarm and doors go ‘out of sync’ , for example, the alarm goes off when one of the doors is still  open (often happens if someone is coming in with a book that sets off the alarm), a red light may appear.  If the reset button is pressed and there is still a red light showing, the doors are not in a proper alarm mode.  Staff will need to set off the alarm and then reset (wait until you see two green lights before pressing the reset button).   It is only when there are no lights showing that the doors are in alarm mode.  Thanks.

Individual Study Rooms

As noted last week, one student has booked 1481C until August 31^st.  So it will be very important to track the use of the key over the next few months, when it is signed in and out.  There is a simple spreadsheet that needs to be completed by staff and initialled by the client and staff each time it is signed in and out.  His room booking form and the spreadsheet are in the extended room booking binder.

There are now additional clients who may have access, Dr. Hogan, Dr. Stahnisch, and Dr. Jim Wright as well as Dr. Lampard, and student Mikkel Dack.   Since there may be confidential information in the room, staff should ask for ID when someone asks for the key.  At the moment the student has the key and 1481C should remain locked.

 Room 1481 D also has an extended booking and will remain locked. 

Consult office - June  11 – 15

There are a number of librarians away this coming week and consult office hours will be form 10:00 – 2:00 each day.  Thanks to Yongtao and Carrie for assisting with consult coverage on Wednesday and Thursday. 

Lourdes will be monitoring the hslibr email and IM chat this coming week.

Librarian Referral Form

If a librarian is not available, and a client would like to have their research request referred to a librarian for assistance, we now have a helpful referral form.  Thanks Janine for working on this form and for everyone’s input. 

Susan has  incorporated suggested changes into the search form that is attached.  We will use it at the HSL Service desk June 11-15 and see what changes if any need to be made.  There are copies in a folder in the service area file drawer labelled Librarian Referral Form.

AHS staff registering for Instruction Sessions

An update from Susan

AHS staff can register for MyLearning Link courses on UofC computers as well as AHS computers.  Please follow steps below.

If clients come to the HSL desk wanting assistance registering for courses:

1.        The client needs to sign in to my.albertahealthservices.ca  using their username and password.  The user name IS NOT necessarily their email name (my user name and email name are different).  Calgary clients MUST select the Calgary portal. 

2.       On the AHS page, select INsite.  It is an image in the centre of the staff tools section.  This will open in a new browser.

3.       From the Insite page, find MyLearningLink.  Right hand menu, under Forms,  Policies, Tools

4.       Click on MyLearning Link

5.       Sign in again using the same username and password.  (this is new, previously MLL required different credentials)

6.       Courses can be searched for and registered for.

Also, there are instructions for registering at MyLearningLink inside the HIN instruction session pamphlets at the HSL desk.

New books

We have received our first books this week that have the new final processing.  That is our books will now be stamped with the “Library University of Calgary” stamp (similar to main campus books), and our spine labels will have HSL included just above the call number.  This will mean that the HSL on the spine labels will be the way to visually identify our books.  This is an industry standard.

New books are also now being tracked when in transit from final processing by being checked out to an ‘available soon’ card.  When new books arrive they now need to be discharged as part of the routine process.

Intranet

Have HSL staff visited the HSL Intranet site yet at:  https://spse.ucalgary.ca/sites/HSL/default.aspx

We are working at building the information on this site and more information and details will be forthcoming.

The main page includes instructions for adding content to the site.  We hope this will become the ‘go to site’ for information that supports daily work, services and operations.  This will also become the place to save and find master copies of the most up to date information.

There is a link to weekly desk schedules, and the staff away calendar.

Currently the site includes the following areas, and the coordinators or leads in these areas would oversee the content.  We would love to hear everyone’s ideas to make this a valuable information and communication tool.

Access

Collections

Communications

Instruction

Facilities

Peer mentorship

Reference

Staff are encouraged to log into the site using their ucalgary eid .

All comments and feedback are welcome.

Voids

Generally POS receipts are given to the client.  However  receipts for POS transactions that are voided must be retained and processed with the daily deposits.   These receipts for voided transactions should be added to the cash drawer .  Thanks.

Mary Grant

HSL Access notes - June 4th

Hello,

A few notes to begin the month of June....

Consult Office Schedule

We are still on a reduced consult office schedule for the next two weeks.

June 4-8: 

IM is being monitored for HSL by the HIN Knowledge Centre staff.  Thanks.

hslibr email is being monitored by HSL librarians.

June 11-15:

IM and hslibr being monitored by Lourdes or front desk staff if Lourdes is away.

June 18th:

Regular consult office hours resume, 8:00 a.m. - 4:30 p.m.

Cancer Care Literature searches June 4-8

With TBCC librarians away next week, HSL staff will be helping with literature searches from Cancer Care.  Requests will be forwarded to hslref list. 

Service Desk Coverage

With fewer service staff available, we continue to use single staffing at the desk more often during this time.  Thanks to Kathy and Lorraine and Janine for some of the extra coverage when needed!

We are pleased that many of our students assistants, Diana, Marissa, Jessica, Winnie, have been able to assist with morning  shifts and assignments.

Printing at HSL

We have had a number of questions about printing recently.

AHS staff may print work related materials from the HSL back up computer at no charge.

Patient/patient family clients may print materials that are medical in nature from the HSL back up computer at no charge.

AHS staff, community clients and patient/patient family clients may print materials from the HSL back up computer that are of personal interest however are charged similar to UofC clients .08 cents per page (.16 for double sided sheets) for black and white and .39 cents per page for colour.

Requesting Videos from Visual and Fine Arts (3rd floor TFDL)

We rarely have client requests for videos from the VFA department in TFDL.  These items are generally have a one week loan period and can be renewed, however and cannot be placed on hold.  The staff at VFA are willing to facilitate requests for UofC and HIN clients.  This could begin with an request sent to hslcirc or hsldoc email.

Individual Study Room

There is a special arrangement with the faculty allowing one student to book individual study room 1481C through August 31^st.  Since he has requested that he sign the key in and out (generally students keep the key when a room is booked) as needed, we need to track the use and whereabouts of the key.  I have created a simple spreadsheet that needs to be completed by staff and initialled by the client and staff each time the key is signed in and out.  The student's room booking form and the spreadsheet are in the extended room booking binder.

At the moment there are two different clients who may have access, Dr. Lampard, and student Mikkel Dack.  We may get a list of additional names of those who can access the key at a later date.  Since there may be confidential information in the room, staff should ask for ID when someone asks for the key.  At the moment the student has the key and 1481C should remain locked.  Thanks.

 Individual study room 1481D is also booked for an extended period and should remain locked.

 Supplies

Thanks to all for sending in their supply requests and special thanks to Kathy for working on our June supply order!  Kathy hopes to have the order sent out this week.

New Garbage and Recycle Bins

We have received new garbage and recycle bins.  The paper recycle bins replace the green bags that had been in place by the copiers in the public and staff workroom areas.  There is a new tall bin in the HSL kitchen for beverage containers that can be returned for deposit.  The small box in the kitchen will be for other recyclable containers and will be emptied regularly by Zhen, our caretaker.

Phone 220-6855

We recently lost our voicemail option on our 6855 phones.  This has been reported and should be restored on Monday.

Please let me know if there are any questions, concerns or suggestions.

Mary

HIN 500 FAQ

Questions asked in HIN 500: Advanced Searching Skills

• What is the difference between a meta-analysis and a systematic review? 
• How do I create a personal account in a database?  Are there any guidelines I can follow? 
• What is the difference between Auto Explode and Focus? (MEDLINE) 
• What is the difference between sensitivity and specificity? 
• Can I use acronyms when searching? 
• How do i set up individual folders in Ebsco to keep track of my search strategies?

HIN 300 FAQ

Question asked during HIN 300: Current Awareness

• How do I set up an e-mail alert for my search strategy in CINAHL? In MEDLINE?