a few gentle RefStats reminders

Good morning everyone,

A few gentle reminders regarding RefStats to be aware of please:

1.       Requests for stationary items (stapler, paper, pens, pencils, tape) shall not be recorded.  This also includes requests to borrow headphones. 

2.       Circulation transactions performed directly by HIN staff for clients (i.e. book signouts, placement of holds, renewing items, etc.) shall not be recorded in RefStats.  The exception to this would be questions where HIN staff are demonstrating to clients how to renew items/place holds themselves. 

3.       Requests for permission to use a KC computer shall not be recorded. 

4.       Each question should be recorded separately in RefStats (there are a few directional questions in particular where numbers are placed next to client queries about location of a particular clinic, etc., to indicate that X clients asked for directions to the same location, etc.)

HSL Access Notes - December 7th

Hello everyone,

Holiday Hours

We are beginning to receive questions at the front desk about our holiday hours. 

• HSL will be closed for the holidays beginning at noon on December 24th, through January 1st. 
• We will re-open with regular hours on January 2nd.
• Our hours are posted on line at:  http://hours.library.ucalgary.ca/#view-health
• Holiday hours will be posted on the flat panels and in our HSL News early next week.

Coverage for Lourdes 

We wish Lourdes a refreshing vacation!  While Lourdes is away over the coming weeks we will be covering some of her regular assignments as follows:

hslibr email:  Will be monitored by librarians in the consult office

Lexi-Comp/Dynamed code requests:  Will be coordinated by Caitlin and Brian

Desk coverage:  We will be single staffing at the desk in the afternoons, with Sara and myself as back up.

Technology:  Please flag any technology issues for me and I will follow up.

hslibr email

The hslibr email password was reset on Friday morning.  Lourdes has posted the new password in our manuals and on SharePoint.  Librarians logging in individually in the consult office may need to re-enter the new password when monitoring hslibr.

December Desk Schedule

The December desk schedule has a new look and a new home!  The master schedule is posted on SharePoint in the content panel along the left hand side of the homepage under "Desk Shifts".   The schedule is now using the calendar format, and work is continuing to fine tune the display.  At the moment the shifts do not line up in specific columns.   The schedule will no longer be printed.  Librarians are asked to update this schedule to reflect any changes made to consult shifts.

Sirsi Holiday Updates

A number of adjustments have been made to the Sirsi system to accommodate for the library closure over the holidays. 

• Sirsi closed dates are entered as: December 21 - January 2nd.  that is no books will come due on any of these dates, and 2 week items checked out beginning today will have a due date of January 3rd (though we are open for business January 2nd).
• Last on shelf hold list for the season will be processed on December 21st.
• Last delivery of the season from HDL will be on December 21st.
• Clean hold shelf lists will print for December 21st, 22nd and 23rd.
• On January 2nd 'catch up' hold lists will print.

Term Loans

Beginning January 3rd, term loans due back on January 15th, can be renewed to May 15th.

The first renewal reminder will be sent out on January 2nd.

Holds

To help identify holds going to branches at main campus other than TFDL, staff are asked to please highlight branch location info  added to the hold slips. Thanks.

Paper Supplies for HSL Copiers and Printers

Since the paper for staff, and public printers and copiers are now ordered under three separate accounts, we have organized the paper into three separate supplies to monitor use.  Paper for refilling the copiers and printers in the service and public area is kept in the cabinet behind station #2, and is labelled "Paper Supply".  In the cabinet you will find three piles: Coin Op copiers, student printers, and admin staff use.  When filling the machines with paper please pull from the appropriate supply.  The paper supplies in the HSL storage room are also stored in three separate piles.

Also, please do not overfill the paper trays in the copiers or printers.  This leads to paper jams.  It is better to under fill than overfill.

HDL - Serials Loan Period Update

Effective this week, the serials from HDL that were previously only 3-day loans, are now 2 week renewable loans.  While the item type may show up as a 3-day serial, Sirsi will automatically assign a 2 week loan period.  This will be a benefit to our clients who will now receive the longer loan period and the renewal reminders.

Guest Cards

As mentioned in our November 6^th notes, the General Public Copy cards are being replaced with Guest Copy Cards.  We have just received our supply of these new cards, and our POS at HSL has been re-programmed to sell these cards.   Effective December 6th, we will be using new procedures for issuing the cards as outlined in the attached document supplied by TFDL staff. The new cards and procedures are in a binder at the circulation counter labelled:  ONEcard Guest Cards

Further information:

•  The ONEcard Guest Card allows guests of the University of Calgary access to the same debit services as students, faculty, and staff during their stay on-campus.
• ·       Guest Cards cost $20.00 and come pre-loaded with $10.00 in the Uni Dollars account.
• ·        Uni Dollars are accepted anywhere the ONEcard is accepted: your Guest Card can be used for printing & photocopying, to purchase food at participating locations, to buy anything at the Bookstore and Microstore, or to purchase items from vending machines.
• ·         This means that the cost of the actual card is not increasing, however the minimum on the card at the time of purchase has increased from $5.00 to $10.00. 
• ·         Our POS machine is now set up to sell the new guest cards.
• We have retained about 5 of the old style General Public Copy cards in case these are needed to replace any older cards that have system issues.  These older cards should not be sold to clients, effective today.
• Please let me know if there are any questions about the new cards or processes.  I would also be interested in hearing any feedback from clients.

Wireless

We had received some comments about the weak or inconsistent wireless access at the back of the library (west wall carrels).  The data technicians tested over several days with a laptop and cell phone and found no problems with access.  If clients do come to the desk with wireless access concerns, please flag for me with client name and contact, date and time, and type of device and I will follow up.

Please let me know if you have any questions, concerns or suggestions.

HSL Access Notes -November 19th

Hello Everyone,

A few notes to begin the week......

On Course

I will be attending a course at the Downtown Campus (DTC) Tuesday through Thursday, and away again on November 29th and 30th.  I may have some access to email, however while I am away staff is asked to report any absences, shift or operational issues directly to Susan.  Thanks.

Christmas Holiday Break and December 24th

This year, we begin our Winter Break at noon on Monday, Dec. 24.  Normal operations resume on Wednesday, Jan. 2, 2013. For those of you planning to take Dec. 24 as a holiday, you only need to book off half a day vacation since the university officially closes at noon.  If you have questions, please speak to your manager or supervisor.

HIN/HKN/HSL Christmas Potluck

Please join us to celebrate the spirit of the season with a festive potluck, November 28th at HSL from 12:00 p.m. - 1:30 p.m.

Access to AHS Resources on HSL Public workstations

AHS staff now has access to HIN resources without needing to authenticate on all our HSL public computers, similar to the set up for our Computer Commons and all other Knowledge Centres. 

Online Room Booking Improvements - Now Live

The HSL online study room booking system has been upgraded to allow for half-hour bookings.  The room booking limit has also been increased to 3 hours per week. Many thanks to Dung Le and the ITS team behind the improvements! Please let me know if there are any questions, concerns or feedback from clients.

Recommend a Book or Journal for Health Sciences Library

Our form for clients to use to recommend the purchase of library materials is now back on our HSL webpage under “Other Links”.

Refstats

Staff is encouraged to continue to add questions to Refstats on a regular basis.  Answers can also be added for unique questions.

Please add RFID tags to Items on HSL Hold Shelf

 All items that are placed on our hold shelf should have an RFID tag, so that the self-check can be used.  Items coming form other locations such as HDL or KCs may not come with an RFID tag, however one should be added before the item is placed on our shelf.  This should include the 3 day journals from HDL as well.  If you have any questions about the process, please speak to your supervisor, or let me now and we can review.

·        

Items in transit to WHKC and TBCC

All items going to WHKC and TBCC should be desensitized.  This includes items being transferred from TFDL or other locations.  We want to avoid having the KC items setting off the gate alarm when staff come to collect their transit items.  Thank you.

Facility Request Updates

The security gate has been repaired.

Door stop in 1454 replaced.

Baseboard in Commons adjusted and reattached.

Door in Women's Washroom repaired.

Wall panels of operable wall in commons still awaiting maintenance.

OneCard Balances

We have had a few questions at the desk this week about negative balances showing up on OneCard accounts.  This can occur in situations when systems go offline.  This can happen anywhere OneCards are accepted for payment; bookstore, food outlets, and HSL.

If our photocopiers or network printer go 'offline',  the machines become disconnected from the OneCard system.  They will continue to operate and charge the client for the jobs completed, but will not be able to update the OneCArd information until the systems are online.  If clients did not have sufficient funds on their account to cover the cost of the jobs done while the machines were offline, the client accounts will actually go into a negative balance situation. 

 Info for Continuing Education Students From the LCR Website

If Continuing Education students already have a login and password but are still experiencing problems accessing the online resources, please refer them to lcrweb@ucalgary.ca, as noted on our website.
Get Help: Getting Started: Continuing Education Students:
It states: 

Your Continuing Education ID Card is your library card, and it allows you to borrow books with a two-week loan period (for books with a Definite Loan Period).

You can remotely access the library's databases by logging in with your Blackboard username and password. Contact lcrweb@ucalgary.ca if you have any problems signing in.

Please let me know if there are any questions, concern or suggestions.

Mary

HSL Access Notes - November 9th

Hello Everyone,

A second batch of notes for the week…. 

Remembrance Weekend Hours - HSL

Saturday, Nov. 10^th          OPEN  10:00 a.m. – 6:00 p.m.

Sunday, Nov. 11th                  OPEN 12:00 p.m. – 8:00 p.m.

Monday, Nov. 12^th                   OPEN 10:00 a.m. – 6:00 p.m.

·         The electronic programming for the doors has been adjusted for the holiday hours on Monday.

·         Thanks for covering our holiday shift on Monday, Amy and Winnie.  Please enter the timesheet code HOT for your Nov. 12^th hours.

·         Regular salaried staff who work M-F  do not need to add any code for November 12^th, this is done automatically by the system. 

Computer Upgrades as HSL

·         Workstation #1 (circulation station with RFID)& 2 at the service desk counter have both been upgraded this week. 

·         Both machines have been set up to allow for individual log in or the regular generic login.

·          If logging in individually, you will have access to your regular Outlook, calendars and network drives. 

·         Generic login should still allow staff to access webmail.   Generally during regular daytime hours station #1 will be logged in as libuser.

·         The My Documents folders will stay specific to the machines, that is, individual my documents folders will not appear when logged in as an individual.

·         Generic Login username: libuser   password:  p4irsc..  computer: (this computer)

·         Individual Login username: (personal email surname)  password: (personal password)  computer:  uc_admin

There may be some small adjustments required if you are using Sirsi when logged in with your individual login, for printing hold slips properly, etc.  Let me know and I can assist.

·         *** On Station #1 Workflows and RFID pad will come up automatically when you start up.  If you find the systems are not operating properly, close down both Workflows and RFID software, then restart Workflows first, then RFID pad.

Since these are new settings for our service stations, please let me know if you notice any problems and I will follow up.

AHS Online Access

At HSL AHS clients can access HIN online resources on the computer commons workstations without  authentication (HIN barcode and pin) since this step has been overridden internally.  If they are accessing HIN online resources on our other public computers they do require their HIN authentication numbers, though we are hoping to have this step removed soon.

In the Knowledge Centres and throughout most Calgary AHS sites, AHS employees can access all HIN online resources without authenticating since the system recognizes AHS IP addresses.

The HIN barcode and pin is still required for AHS staff to access the online HIN resources from home.

Alumni

When alumni go to the Campus ID Office for an Alumni photo ID card, their records are no longer being automatically loaded over into Sirsi.

Generally, the old student record is still in the system and can just be updated, but when it is not, the record should be created into Sirsi manually.

So if an Alumni comes in with a card that has the same number as their student record we can just update the student record, and if they come in with a new barcode that does not match any other record, we simply create a new record with the new barcode.

Current Titles moved to Backsets

January – June issues of Nature and Journal of Neuroscience have been moved to the backset shelves due to space issues on the Current shelves.

Persons of Interest (POI) Forms

People who are not student, staff or faculty of the University, but are in some way associated with a department, can apply for status  and a University Associate ONECard through the department with which they are associated by using a POI form.   These forms used to be available online on the ONECard webpage, however they are now only available to staff from the HR webpage.  Persons seeking this type of access, or indicating that they are associated with the university, but not showing up in Sirsi should be directed to their department.  The POI forms are completed by a department staff member and processed by HR.  While there are dozens of types of POI statuses, only a handful are actually eligible for library access.  Having an Associate card does not guarantee library access.  If there are any client or card questions or concerns, please flag for me and I will follow up.

Clean Holds Process

We are now checking our hold shelf for any  items listed on the  'clean hold shelf list' by client name (list does print alphabetically by client name).  This should help manage holds that are on our shelf from any location that may be cancelled before the hold expiry date.

Program Update Messages on Public Computers

When program upgrade messages come up on the public computers (eg. Java), ITS has recommended that we ignore these and just let them sit on the taskbar.

  

Facility

Doors:  We hope to have cracked windows in the library front door repaired soon.  If a technician comes to work on the doors, please contact myself or Susan.

Security Gate:  A panel in the security gate has slipped down inside the gate upright closest to the 1456B classroom.  We have tried to readjust it temporarily and have reported to 3M.  In the meantime, please try to monitor the gate as usual and re-set as necessary.  

 Lost and Found Items

A number of lost and found items that have not been claimed have been passed along to the HSC Security desk lost and found.  This includes single earrings, several rings, a calculator, a pair of sunglasses, and a Bluetooth type of earpiece.  Items lost in October remain available for claiming in the lost and found cupboard behind our service desk.

Please let me know if there are any concerns, questions or suggestions.

Mary

HSL Access Notes - November 6th

New Point of Sale (POS) Receipt Printer

A new POS receipt printer has been installed and is working well, printing clearly, quickly and quietly.  The printer uses the same thermal paper as used in our circulation transaction printer at workstation #1. We have noticed that for fine and copy payment transactions, it does generally display a window asking if you would like to cancel print, just select no and the receipt will print as expected.  Even if you select yes (cancel print), a partial receipt will print.  I have requested that this extra step and window be removed from the program.

ONEcard Offices

We often need to refer clients to one of the OneCard offices on main campus, and have contact information sheets for the offices that can be handed out to clients at the service desk.

• OneCard ID Office:  Contact the ONEcard Office for card and badge issuance, and for general inquiries.

Room 260, MacEwan Student Centre (Campus Security)

Phone: 403.220.7290
E-mail: onecard@ucalgary.ca
Normal Hours: 8:30am - 4:30pm, Monday to Friday 

·          

• OneCard Financial Office:The financial office for the OneCard, located in the Dining Centre deals with queries about OneCard financial transactions.
  Dining Centre 018 (down the hallway from Residence Services)
• Phone: 403.220.4922
  E-mail: onecard@ucalgary.ca**New Hours: 8:00am - 4:00pm, Monday to Friday

Continuing Education Student Library Access Information

As a relatively recent development - ContEd students now have remote access to library resources during the term of their course.  The information below is taken form the Continuing Education website:  Forms and Policies:  Libraries and Cultural Resources.

2. Off Campus, Database Access Instructions

Continuing Education students who are taking courses that are 10 instructional hours or longer have remote access to the online journals and ebooks available at the University of Calgary Library. This applies to both classroom and online courses.

·         Simply visit the Library Website and search for any journals or ebooks.

·         When prompted for a Login, use your MyContEd registration portal password with your UCID. (This may be a different password than what you use to login to Blackboard.)

·         If you do not know your MyContEd password, contact the Continuing Education office at 403-220-2866.

You can  find more information for Continuing Education clients at: http://library.ucalgary.ca/continuing-education-students.

HSL Online Room Bookings

·         Two online room booking improvements coming soon include:  bookings on the half hour and an increase in the weekly room booking limit from 2 hours to 3 hours.  These changes may be effective as early as November 13^th. 

·         During the transition, the clients may need to enter bookings in the new scheduling calendar.  Watch our website for changes and information at:  http://webapps2.ucalgary.ca/~lcrweb/hsWorkroom/

HSL Online Room Booking Troubleshooting

·         We have had clients experience difficulty when trying to login to the online room booking system.  UofC clients should be able to login in using the same username and password as for logging in to MyuofC.

·         If they are having general  issues with their account passwords, etc. they can go to: https://acctman.ucalgary.ca/recover/Identification.aspx

If clients are having trouble specifically with our room booking login, they can contact our ITS contact, Dung Le by email at: dule@ucalgary.ca. 

The email should provide : their username, the exact message they received on the screen after login failed,  and a screen capture if possible .       

Finding our way Around HSC

 We are often asked for assistance at the desk to help clients locate other rooms or spaces on the FMC site.  For example, Area 6A, Bioinformatics Lab, Multimedia Services, room G 741, theatre 3 and 4, etc.

The interactive room finder  feature on the UofC website is often helpful (http://www.ucalgary.ca/map/interactive), and clients can always be referred to the experts at the HSC information desks.  I would be pleased to take staff on short tours to show you the location some of these areas.

Just send me a brief message indicating a preferred date or time.

Copy/Guest cards

Our General Public Copy cards our going to be replaced soon with new Guest Cards. 

The ONEcard Guest Card allows guests of the University of Calgary access to the same debit services as students, faculty, and staff during their stay on-campus.

Guest Cards cost $20.00 and come pre-loaded with $10.00 in the Uni Dollars account.

Uni Dollars are accepted anywhere the ONEcard is accepted: your Guest Card can be used for printing & photocopying, to purchase food at participating locations,

to buy anything at the Bookstore and Microstore, or to purchase items from vending machines.

This means that the cost of the actual card is not increasing, however the minimum on the card at the time of purchase has increased from $5.00 to $10.00.  Our POS machines arenot yet set up to sell the new guest cards yet, but watch for more news soon.

More information at:  http://www.ucalgary.ca/onecard/guestcard

Transit of Items to Downtown Campus Library

Items being returned or sent to the downtown Campus Library can be shipped directly through our regular Inter-Campus mail.  They are not routed through TFDL.  We do have mail labels specific for the Downtown Campus Library.

Sirsi

A reminder that when entering names in Sirsi, we do use the First Name and the Last Name field.  We do not use the Middle Name field.   We do like to include middle names if there is one, however the middle name should follow the first name in the First Name field.

When adding information to the client Extended Information screen in Sirsi, please use the “Notes” rather thatn the Comments fields.  Information in the Notes fields will show up in the handy red Notes link at the top of the display Users screen for easy reference.

Exam Proctoring

HSL is no longer supporting exam proctoring for external or U of C clients because of capacity issues. HSL/HIN will continue to support proctoring for AHS staff.

Non AHS, and U of C clients requesting exam proctoring can be referred to the University proctoring service at:

http://www.ucalgary.ca/registrar/exams/externalexams

 EndNote

Gelnn Thompson, with ITS confirmed that we have an EndNote license for training only and that this product should not be used or accessed outside of training sessions.  To access the software for training, a request is sent to Glenn with the training date.  Sara and I  can do when requested to book space for EndNote sessions or when notified about sessions by the instructors.  Glenn has the dates for the remaining fall sessions.

  

 COPPUL

Please note that COPPUL Graduate students can request ILL through us, but there are no longer any paper forms to complete.  They need to contact illomack@ucalgary.ca to request the ILL.  Then they will be assigned a login in and password so that they can complete their own requests.

Please let me know if you have any questions or concerns.

Mary

Acess to Canadian Institute of Health Information Data

I had a question this morning from a UofC faculty member about access to CIHI database – he specifically requested National Ambulatory Care Reporting System from CIHI. Since it’s not my first time having the request for CIHI data, thought I would pass on the info. from Peter Peller to you in case you receive similar questions in the future. I’ll also post this in Keeping Current Blog. “We don’t have any special arrangement with CIHI so we don’t have the access code that your researcher needs. I registered an account with them but when I tried to access the National Ambulatory Care Reporting System it gave me the following message (even though I had an account): Presently you do not have access to this service. Permissions to many services are granted based on CIHI's relationship with a client organization. To request access please contact CIHI's eSupport Desk at 613-241-5543 or by sending an email to help@cihi.ca The only suggestion I would have is for the researcher to contact CIHI either at the telephone # or email address specified in the message. I guess the other way to get at the data would be via Alberta Health & Wellness since they submit the data to CIHI and then get it back. CIHI does offer a fee-based service for custom based data requests: http://www.cihi.ca/CIHI-ext-portal/internet/en/document/standards+and+data+submission/data+requests/reqdata. Graduate students can access CIHI data at no cost through the Graduate Student Data Access Program. Through the Statistics Canada DLI program we will be provided with two Discharge Abstract Database Research Analytic Files (clinical and geographic) that are de-identified samples from CIHI’s Discharge Abstract Database (sampled from 2009-2010 and 2010-2011). These will be microdata files and access to them will hopefully commence by December or early in the new year.”

HSL Access Notes - October 15th

Hello,

A few notes for the middle of the month....

Thank you to our Library Fire Wardens

Thank you to Brian and Lourdes who have volunteered as HSL Fire Warden and Deputy Warden respectively over the past years. Brian and Lourdes attended a Fire Warden recognition event this past week.  

Congratulations

Congratulations to Kathy McDonnell who will be attending the President's reception for long-standing service.   Thank you Kathy for over twenty years of dedicated service to the University community.

Away

I will be away the week of October 22nd - 26th. 

Update:  Regular Returns to TBCC and WHKC

HSL will now be desensitizing and checking out all items being returned to TBCC and WHKC on the HSL In transit card.  This will help track these items more accurately and also make the transit process for all KC return more consistent.

The multi-coloured "In transit" reference chart has been updated (thanks Janine), and is posted at workstation #1 at the service counter.  items being returned from these KCs will also be on the transit card and will be placed in our return bin for processing.

Personal Staff Copying

A reminder that LCR staff have a benefit of reduced cost for personal copying:

Black and white:  .05/page

Colour:  .30/page

Payment should be made to Sara, who will forward to Sue Labine on a monthly basis.

Holds

There have been a larger number of missing holds than usual recently,  meaning that clients making a special trip in to a branch or KC to pick up a book have gone away empty-handed.  With items being checked in and processed system wide, this can happen quite easily if even one step of the holds process for transit items is missed at any location.    We have discussed and reviewed processes, and ask that staff working with hold items double check hold items:

• Use Display item holds to confirm pick up location
• Ensure that any hold going to another location for pick up is signed out on an In Transit card.

Thanks.

When this occurs please flag and follow up by emailing the HSL and HIN locations and other LCR locations as appropriate, requesting a search for the item.

Sharepoint - Naming Convention

We are continuing to develop the HSL Intranet as a key location for HSL information needed on a regular basis.
All HSL/HIN staff should have access to the HSL Intranet.  You may need to add UC_ADMIN\ before your login.  Please let me know if you are having any trouble with access.
A couple of recommendations have come from a recent Communications Group meeting:
·         Naming convention:  If you are adding a document or wiki page to the Intranet, please use the following naming convention:  description YYYY MM DD staff initials.  Example:  Staff contacts 2012 07 24 mg
·         Master file:  if you are adding a document or file to the Intranet, it should become the master file and other copies of the file should be removed from the shared drive or common files. 

Librarian referrals at HSL

If clients are asking for librarian assistance and they are not able to take advantage of the drop-in office consultations, please refer clients to librarians as follows:

Helen:  Medical residents and post doctoral students

Lorraine:  Veterinary medical students and Bachelor of Health Science students

Caitlin:  Undergraduate medical students and medical clerks, and also Nursing until Alix returns in January.

Michelle: General requests

Heather: Liaison for Psychiatry, at HSL Mondays only.

Gate

We did have some problems with our gate and front door alarm system following the power outage about two weeks ago.  The problems have now been resolved and the alarm system should be working properly.  When in proper alarm mode, there should be no lights showing on the mechanisms at the top of the doors. Please continue to report any concerns with 'phantom alarms', etc.

Room Booking

A further clarification regarding room booking limits mentioned last week.  The booking limits refer to combined bookings for all rooms, not a per room limit.  That is, a student can book a combined total of 3 hours for any rooms on main campus per week and currently a combined total of 2 hours for all rooms at HSL per week.  Watch for HSL room booking changes effective November 1st:  bookings will be able to be made on the half hour, and limit will increase from 2 to 3 hours per week.

MCCQE

The Medical Council of Canada and Family Medicine exams will be taking place in our Computer commons beginning October 25th and continuing into the first week of November.  The Commons will not be available to others during these days, but will be available evenings and weekends.

POS

We are expecting our new POS machine to arrive as early as this week.

Storage

We will be reviewing the items and space for storage this Friday afternoon.

Turnstile count

Our annual turnstile count took place this past week.  Our count on Wednesday, October 10th was 549.  However what a difference a day can make, since our count on Thursday, October 11th was 857! 

Network Printing Issue Update

The problems that we had experienced in past on our public computers saving and printing articles to the network printer from Elsevier products seem to be resolved.  Lourdes completed some testing last week with positive results.

Periodical Usage Count

Thank you fro continuing the journal count that began in September and will extend through December.

The spreadsheet of titles involved in the count is sitting on the service area credenza beside the shelving and pick up stats sheets.  Student assistants and staff are asked to record a stick count for any of these titles that are shelved.  There is one column for regular in-house library usage, and one column for  those that are used by DDS staff and placed on the cart in DDS.   

Please let me know if there are any questions, concerns or suggestions.

Thanks.